Good selection but not as large as the other location in N prescott. I always find something I…read moreneed, or some interesting clothes at a good value

Today was my first time visiting this store. I could not have been more impressed with the level of…read morecustomer service and products available! The manager Brodie along with the entire crew made myself and my mom feel welcomed and treated us so well. I was able to find some incredible deals on exactly what I needed and will most definitely be back. I'm happy to support a local organization that gives back to a great cause and helps our local veterans as well.

Wonderful thrift boutique. So many great finds. Very helpful employees/volunteers. I try to always…read morekeep my dollars local. Gail T.

Excellent shop. Great people helping (mostly volunteers). They don't answer phone if calling and…read morevoicemail full. They're open for biz and def worth visiting. Amazing prices and good inventory coming through.

Stepping Stones is a large thrift store located in Prescott Valley and Prescott. In our day trip to…read morePrescott, we stopped at the Valley location and picked up some fun items like roller skates! You can feel good about spending money here because it's for a great cause. Girl math Here is some info from their website: Stepping Stones' social enterprises include Stepping Stones Thrift stores, Step One Community Center, and 12-Step Recovery and Inspirational Bookstore. Shopping and donating at these locations means your money and goods stay local and impact families right here in our community. Advocates are always available - 24 hours a day, 365 days a year. Call our Helpline to speak to an advocate: 928-445-HOPE

The volunteers are amazing-very helpful and the paid stuff/cashiers are also kind, patient and…read morecheerful. I love going to browse to see what I'm missing in life,lol. Even when I may buy only,one item, the interactions with the helpers is always great. I also love that by shopping here, I'm helping women and children escape violence. Win/win all around. And don't get me started on the books!

It was sad to see the other recent negative reviews and I wasn't able to feel the exact same way…read moreuntil I just went. I used to enjoy coming here to shop--what happened? The cashier (taller guy, long hair--receipt says Corey/Cotey?) was very unfriendly in his tone throughout the checkout process and at the very end proceeds to ask, "what's in that?" Accusing me of stealing items, and justified his Q by saying, "it happens." It was a lunch box with snacks for my son as we shopped. I wouldn't have given much thought to either of these interactions on their own, but because the whole experience was negative, I feel the need to share it. It was also strange when I went last Friday at 10 am and the doors were closed. Phone went straight to static. A lot of people walked up to locked doors and were confused as to why there wasn't a sign stating they were closed. A woman told me that she had a lot of valuables to donate and will be going elsewhere. Sad! I hope someone will see these reviews and actually make changes, rather than just respond to the review itself. Unfortunately, I won't be coming back to shop or donate anytime soon. I will continue going to St. Vincent de Paul, where I've had nothing but a great experience and interacted with only kind employees/volunteers.

Until recently, this used to be my favorite go-to place for bargain buys. But since Kathy left a…read moremonth or so ago--the place really sucks. For one, the store is a mess now: can't find any thing of use without wandering around forever--and getting any help? Forget it! The staff there now is either too busy on their phones, or arguing with each other--or maybe it was another customer. Not really sure, but I finally just left without buying anything. But I really liked the work they were doing to save our local furry friends from misery or worse! Too bad they let this place go down the tubes. Get her back!! At whatever the cost!!!

While visiting Arizona, I came here with my husband and a friend who is local to the area. Because…read moreI had forgotten to pack my brand new snow boots (I know...), my husband's friend suggested that we check out Goodwill to see if I can find anything. But she did warn us that this locations often times inflate their prices, in which she nicknamed "greed-will". The day we arrived, it was snowing and a little windy. Definitely a cold winter day and not the best idea to forget your snow boots at home, in California. Anyways, with any thrift store, you just have to look and see if you find anything good or anything you are looking for in particular. There was a nice pair of black snow boots with little wear on it but was surprised to find that the pair was $25 at the register, as the item was not marked. I paid less for my new boots that I had purchased online (and my shoes were even thicker quality). But my friend did get a 20% off since she is a senior citizen so we were able to get a slight discount to save a little bit off (although later on I found out that there was a hole on the soul and really should have gone to purchase brand new show shoes... oh well, lesson learned... don't leave your snow shoes at home while on a road trip, during winter). We did purchase other items, which did seem better priced. So I am not sure what is the mindset of the prices marked in the store. Some toys and books that I saw were brand new and priced very cheaply (which I did ended up purchasing a few things) and then some items, like clothes were heavily marked up when clearly those items were worn. But just as my friend had told us, she has found plenty of great stuff at this Goodwill before and will often browse. And if she finds something that she wants, and if it is at a good price, she will purchase it. I think if we lived in this area, most likely I would come back to browse since I do like to thrift for my DIY projects from time to time. Please note that on the receipt, there is a 7 day return policy. But customers will only receive store credit that is good for up to one year, based on the date printed on the original receipt. If you return items without the purchase receipt or tag attached, you will only receive $1. Also returns are not accepted on discounted items, new or seasonal items. So purchase wisely.

My review is about the iron springs location the store manager decided that she wanted to get in my…read moreface threatening me and making me feel unsafe then when I requested to be transferred to another location she then decided she was going to terminate me for requesting for a transfer of employment

I will definitely put this on my shopping list. I bought 4 presents and a couple for me. The…read morestore is well organized , clean and fun to meander.

Delightful little shop, with so many wonderful items (that I don't need)... I will definitely…read moretravel to see them again.

friendly place to shop. founds so many amazing items and…read moretreasures. I'll be going back as often as I can. My next treasure hunt!

This is a new Goodwill that opened up last year. The store is bright and clean and a pleasure to…read moreshop at. One of the first things I noticed was the lack of fitting rooms. There are none. The only way to try things on is over your clothes. That works for tops, but not so much for pants. Other Goodwills in Arizona keep their fitting rooms locked. That used to be due to Covid, but now they won't open them due to people trashing them or stealing in them. I have found some great bargains here. As with most Goodwill's, pricing is inconsistent. Some clothing items are overpriced. Kid's clothes should not be priced as high as they are. But their prices seem to be largely better than the competing Goodwill on Iron Springs. One of my better finds was a duffel for the gym. Paid $4.99. Books are also priced well. The employees are friendly and helpful. Parking is ample. This is one of my favorite places to shop. Nice clean bathrooms too.

This is a great thrift store spread out between two buildings. The employees/volunteers are so…read morehelpful and friendly. We had just left the vet with our chihuahua mix, Mia and didn't want to leave her in the car. They were so welcoming and immediately shared photos of their fur babies. The prices are very reasonable and the stock was not your average thrift store stock. They had some very unique and top end items. On top of enjoying a treasure hunt in a well organized and clean environment the money you spend helps animals in need. Make it one of your pop in spots. You never know when your next treasure is waiting which may just be a friendly visit and good conversation with the staff!

Very well put together thrift store!!! I'll be sure to come back and leave my donations here!!…read more Great Cause!!