Each branch in every bank is always a little different and of all this one stands out. Really happy…read morewith Adriana and Riley, very professional and approachable. Would recommend anyone to this location.

The employees working at this bank are delightful! They are always kind to me and my whole family…read more They recognize me the moment I walk in the door and have my accounts open and are ready to help. They spend time with me discussing banking options when I ask and are never pushy. My children are learning more about saving money and kindness just by being members of this bank. I look forward to doing more business with People's in the future. I highly highly recommend this bank!!

I arrived around 4:30 p.m. on a Tuesday. The bank had a…read moreparking lot with plenty of spots for customers, and there was also an ATM available if needed. There was no line at the teller, so I was able to complete my transaction efficiently. The staff was friendly and helpful.

In such a critical COVID time, if you can avoid going to the branch on Jackson Street you should…read morenot go. It seems like nobody cares the social distance. I went to the bank this afternoon, while I was standing in the line, a lady stood behind me, just right next to my back within 1 foot, she was doing the way exactly like the line before COVID, I told her she was standing too close to me, she ignored me like pretending not know English, it was very uncomfortable, I had to step up to keep 3 feet from her, and of course I was 3 feet to the lady in front of me. The bank staffs saw it but nobody did anything or said anything.

Wonderful people and they even have photos of the doggies in the neighborhood on the wall. They got…read morea bad problem(stolen Identity) solved almost immediately and dealt with the direct deposit issues. We trust them in every which way. They even called us back when we got everything done just to see how we were doing. If I could hug them I would.

This is an excellent branch. I've always had really good customer support here. Staff is super…read morefriendly and attentive. The coffee is also really good for some reason! Thanks a lot to Johanna, who's great!

Today the manager was gracious enough to cash my paycheck without putting a hold on it. The other…read morebranches of Chase I went to, including my home branch, wanted to put a hold on my paycheck for 24 hours and only let me have $200 of it. I mean, seriously. This is a paycheck. The money is in the bank. There should be no need to hold it, especially when I have things to do and things to buy. Very nice manager, open, friendly, and she came out of her office to help, instead of ignoring you like some other banks do when there's a line forming.

This branch has alot of great people employed here...they are friendly, courteous, caring, hard…read moreworking. They make this the best bank in town.

Worked with Tai Lu, his customer service is outstanding. I will be going back and continuing to do…read morebusiness with Chase strictly because of him.

Best little bank! Always friendly and remember your name…read moreMarci & Mishky

We don't have enough background from this company to give full stars so this is a first impression…read morerating and first impression was good. The location near us is a hq building, very attractive, huge, with dedicated parking, a little coffee kiosk outside, and even a food truck (probably for the staff not for us lol) at lunchtime. Very urban vibe. We were greeted cordially, big smiles, and seen by a consultant within a very few minutes. The consultant was calm, professional, fast. We're so happy we came by.

I was member 40 years ago and have appreciated their community roots approach. They have lost their…read moreway with the new CEO and are all about technology vs. people.

After over 30 years of banking at Wells Fargo, my accounts were terminated with no notice. For so…read morecalled non compliance. One of their bots caught a PO address on one of the accounts and kicked me to the curb with no appeal to amend the situation. My branch didn't even have a manager to talk to and help out. I knew this bank was bad, but I didn't realize they were this bad. I had to scramble to change banks and with less than a week's notice, I had to deal with all the auto deposits so as to not miss my social security and pension deposits. It was a complete train wreck and I with I could give them a no star review.

Go Pound Salt -- Only It's Not Spelled That Way…read more Wells is known by many in the biz to be the hardest place to deal with. As a customer, my experience is they will always find a reason not to do something. This includes the time I needed a letter written by Wells to the US government so the govt would send US savings bond proceeds to my Wells account, thus enabling me to pay living expenses. I had been their Platinum account holder for many years when they denied this request. Earlier in my career I was their engineer and learned that their technical staff in our division turned over about one third of their 225 person staff each year. They pay little yet demand much, making them the place everyone loves to hate. You have to be able to find a better place than this to trust with the honor of your business. WSECU has worked well for me, though by all means go with the one that looks good to you, just not Wells.

wafd is great because they have free checking and only 100 dollars to open a savings account.read more

WA Federal is a nice bank. They have a great family atmosphere and you can tell the bankers and…read moretellers really care about you. Jack, from the crown hill branch has even recognized me outside the bank and said hello in passing. It shows they really do know and recognize me. That being said, the "family feel" of WA Fed also means it operates a bit slower and at times a bit behind a bigger bank. The online banking options are definitely limited, tellers focus more on customer service than on speed, etc. At the end of the day the employees are great and I love the customer service, but the functionality and convenience definitely lags behind chase (where I do most of my banking).

it should be zero stars. Bank teller incorrectly moved my money to BCHydro instead of Sidney…read moreProperty Tax and I am told it will take 3 months for them to correct their mistake. This is CIBC in Sidney BC. Awful service and no ownership of their error. I do not know how to escalate within the CIBC banking system's process. Zero support from the "manager" at the Branch. Can anyone help?

Epic fail. I was in with my husband and sister in law to empty thier recently deceased father's…read moresafety deposit box. We walked and told an employee we needed to access our father's box. At no time did he ask any of us for ID. He asked for his debit card. My sister pulled a man's wallet from her purse and handed over her dad's card. The fellow came back and and asked if she had the key and off we went. We could have been anyone. As we were leaving my husband mentioned that his father had passed that morning and the employee said he thought we might have to sign something to close the box but by then we had already emptied it. A manager type then came out and asked my husband and his sister to sign some forms but still never once checked to see if they were who they said they were. They have laptops for customers to use to do thier banking online here instead of with a teller. It's an interesting premise but given the total lack of security we experienced I would be reluctant to use these computers to do something as sensitive as personal banking. I would be seriously worried about keyloggers.

I am disabled, almost 70, and walk painfully, with a cane. I need 2 rolls of quarters a week to do…read moremy laundry, and this has been my bank for 20 years. The bank insists that I painfully walk the 20 blocks roundtrip every week, to get these laundry coins. Such a petty, small thing, but this great bank with all its resources, is incapable of giving me, say, a two month supply. Because there is a shortage. I have asked myriad times, for a solution. I'd love to see the interaction when a customer opens an account, ready to deposit $50,000, and just as their pen is poised to sign the paper work, asks, of course I can access my money in the form of whatever small change I need, to manage my household affairs? Would the bank administration tell that person that no, it would not provide them change? I am convinced that they are lying to me, and give preferential treatment to business and fatcat acccounts, but that those of us with more modest savings, and who live in the downtown neighborhood, just aren't whom the bank seeks to impress. Overall this branch is not helpful or good at what they do. Much better and more thoughtful representatives at other branches. Their inability to solve this petty problem astounds me. I'm in the process of seeking another bank, because this is so insultingly, in-your-face, a simple refusal to be of service, literally insisting that a disabled person with significant arthritis in their joints, must walk in pain every week, to obey their idiot rules. I wonder if they will advertise this in their next campaign?

I had a safe deposit box at a BofA location (BofA tower, 5th & Colombia) that is closing. I had…read morethis box for 15 odd years, and never missed a payment. To "smooth the transition" I was offered a free years rent at any of their other locations. So I attempted to establish a box at this 4th & Pike location today. I was told that I could not open a box without a deposit account with them. This was never a problem at the prior location, as I have *never* had a savings or checking account with BofA. As an excuse, I was told that they now required a deposit account, to protect them in case I failed to pay the yearly rental fee. WHAT A CROCK. It's not like I can damage the box. It's not like I will make off with it. What she REALLY meant to say was that the $80/yr they charged me was not as an effective a way of screwing me, as all of the maintenance fees they can charge if I was stupid enough to have actual cash deposit accounts with them. Now I have to find a bank to rent me a box w/o having a deposit account with them. Only one thing is certain: loyalty to B of A gotten me NOTHING. It is not like I ever would have opened a standard account with them (Credit unions people: BECU in Seattle ROCKS) but I will actively avoid doing business with them ever. No credit cards, no mortgages. Their fundamental priority is NOT protection of their customers assets... It is FEE GENERATION, and they are unhappy unless they think they are bleeding you at the highest rate possible.