Charged me $145 for show and just to test my working AC... They didn't call to tell me they are on…read moreit's way. Woke me up from working night shift.. I didn't want to fight for ridiculous bill that I was not even told in prior how much is going to cost... I was ready for them to get out of my house... One of the guy told me to keep my fan off cuz motor make more heat... are u serious?.. ceiling fan helps to circulate air and cool down room faster... Hello!! Another thing they didn't know... that I am actually certify HVAC technician... it's been a years since I worked on air conditioners, I didnt had my gauges and freon tank. Thought it would be easier just to call guys let them fix it. How I was wrong.. never again!

Mr. Wren did a great job of diagnosing the problem. Telling me exactly what the problem was and…read morewhat it would take to fix the problem. His rates were very reasonable. He is very personable and I would not hesitate in calling him again if I have an HVAC problem.

I purchased my first home in Wilmington and relocated here from out of state a few months ago. In…read morethe first few weeks I was here, I had a plumbing disaster and was referred to Canady Brothers by several locals who had nothing but amazing things to say about the work they do and the way they do business. After calling them I learned that they were booked solid that day but Brian still managed to show up at my house within an hours' time. Not only was Brian extremely professional and efficient but he went out of his way to fix my problem and even went as far as to help me clean up the mess it had caused. He also took the time to educate me a little bit about how to keep the problem from happening again. Normally I ask a million questions and feel unsure about what's going on but Brian was so knowledgeable that I was able to trust I was in good hands. Coming from Miami where people aren't nearly as friendly or efficient, I had a whole new understanding for kindness and good business practice after meeting Brian and now I could see all the wonderful things I had heard about this company for myself. Yesterday, several months after Brian came here, the water suddenly stopped running in my home and so I desperately reached out to Canady Brothers again. They were booked up this time, too, but Gary made himself available immediately and showed up at my house within 15 minutes. He was as knowledgeable, professional, competent and kind as Brian was and, once again, I knew I was in excellent hands. Gary knew without hesitation what my problem was and fixed it in a matter of a half an hour - he made it the easiest experience ever for me! Stating that I am satisfied with the service Canady Brothers provided me on two different occasions is a huge understatement. These guys are personable, fast, reliable, efficient, honest and extremely skilled and I am beyond satisfied with the jobs they completed. I will absolutely use them for all of my future plumbing needs and would highly recommend them to anyone else who's looking for a plumber.

Never showed for their emergency appointment. We reached out twice (after one hour late when they…read moresaid they were getting their gear and would be on their way - and then again two hours later). We finally found someone else to come out and deal with our emergency. Would not rely on them to assist if you have a true urgent issue.

I had contracted All Comfort NC to check on a heat pump. The result was that heat pump failed…read more So, a new heat pump and air-handler was required. All Comfort sent one guy - Tye - to do the installation. They sent the right guy. Tye was a force to be reckoned with. He showed up exactly on time, but alone. This installation requires two men, normally. Normally it's a four hour job for the aforementioned two men. Tye did the installation, alone, in five hours. He worked steadily, quietly, without a break. The man removed the old equipment, installed the new equipment, operationally checked the new installation, and left no mess, at all. The master electrician came in after Tye had left to double check the electrical connections, and indicated Tye had done a masterful job. If you live in downeast Carolina, I highly recommend All Comfort NC, and if you're lucky enough to have Tye show up as your installer, you're in the best hands.

When I needed a microwave external vent installed after the hurricane, I chose this company because…read moreit was recommended on my Nextdoor app. None of the kitchen work could progress (tilework) until the microwave was installed, & the installer said an HVAC person had to do the vent. I was charged $500 (a lot more than the cost of the microwave!) for this and a maintenances clanging of my system. I had already agreed to the installation, so I paid. I think it was excessive. I also needed to create a cover for it.

Hunter came out within an hour of my call to the company. I was relieved yo get such a quick…read moreresponse. Within a little over an hour he had repaired a drainage clig and cleaned up my system. Poof! Air working like it should. He was very professional and courteous. I've used this company for 10 years, and every time I'm a satisfied customer.

I had a fantastic experience with Dixon Heating and Air. Jordan in customer service was friendly,…read moreresponsive, and made scheduling easy. Dan, the technician, was punctual, professional, and did an excellent job. He was knowledgeable, thorough, and took the time to explain everything clearly. The whole process was smooth and stress-free, and the quality of work was outstanding. It's great to find a company with both excellent customer service and skilled technicians. Highly recommend Dixon Heating and Air!

Replace Heat Pump and Air Handler- Air Handler was in very…read moretight space so removing and replacing was labor intensive.Pride in workmanship included improved drain system and extra safety devices. Old Heat Pump pad was leveled and cleaned prior to setting unit up with new cut off box. All trash and old units were removed from location after installation.Cost was well below other estimates.

Took care of the work that I needed very professionally and it a fair price. I referred him to two…read moreother clients of mine, both of which were extremely satisfied. Flash intro, Coastal Realty.

Completely Satisfied Total Comfort Customer!! Jim and his…read morecrew kept the old unit running until it became clear a replacement was needed. His knowledge and professionalism has given the house a new custom installed HVAC system. The installer, Kurt was a craftsman whose work I can only describe as - beautiful. Total Comfort provides consistent, timely, fairly prices products and services. Highly Recommended....Many Thanks Jim.

I had a ac/ heating company come to my house to check out my furnace and heat pump and was told…read morethat I had a freon leak and need to change out my whole system at the cost of 10 grand,So I called for a 2nd opinion and called total comfort, they came and checked out my system and I was told that I didn't have a leak and my system was fine,I was dumb founded that another company was willing to RIP me off like that,Total comfort came and didn't even charge me for the visit,now that's service,guess who I'm calling when I have a real problem with my unit TOTAL COMFORT,thank you Jim & Crystal

Our heat pump condenser went out Thursday and Brinson& son"s responded that day. Our 18 year old…read moreunit was replaced by Friday afternoon and the techs were efficient , knowledgeable and professional. The new unit is quiet, energy saving and warranted. I recommend this company highly.

I've been through a whole house remodel in Wilmington and just had issues with the thermostat for…read morethe existing HVAC system. I replaced it myself but only hot air came out of the ducts. Brinson & Sons had someone here in about an hour after my call and straightened out the initial programming of the thermostat and did a tune up in less than an hour. The price was very fair, and the service was exceptional. A+++++ across the board. Thank you! This was my best experience with a home related service provider since moving here.

Quick response! Excellent, professional service! The AI attendant agent actually worked very…read morewell. Abdellatif identified the issue immediately and got right to work. He was polite, pleasant, respectful and has a good sense of humor! He went above and beyond by identifying another issue with our HVAC system that needed immediate attention. A good man!

Ryan from odyssey was very helpful in resolving the issue with my air handler…read more He was very knowledgeable and professional