1. Seaside Plumbing

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Wilmington, NC

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Seaside Plumbing

5.0 (2 reviews)
Open • Open 24 hours
Updated 2 months ago

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5 years ago

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5 years ago

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Crystal Springs Water

Crystal Springs Water

(43 reviews)

We have used this company for quite a few years now and never had any issues until recently. They…read morehave moved our delivery dates, even billing us for a delivery that did not happen. The biggest issue is, I have told them repeatedly and even have it written in a couple of different spots in our account that our office does not open until 9 AM so do not deliver before then. Once again, this month they left the water outside our back door and did not pick up the 13 empty bottles inside our office. I have reached out to the call center who says someone from the local branch will be in touch but that has not happened yet. It is so frustrating that this continually happens despite being addressed after every delivery. After reading everyone's reviews, I may need to jump on their train and find another water delivery service.

This is the second month in a row that I have had problems with delivery…read more Last month I was supposed to get a delivery on Monday. Monday came no delivery but got an email saying delivery delayed until Tuesday. Tuesday came and no delivery but another email saying delivery delayed until Wednesday. Wednesday came with no delivery but got another email say delivery delayed until Thursday. Thursday came and no delivery an another email saying it is delayed until Friday. Friday we finally got delivery. The exact thing happened this month and hopefully delivery is tomorrow (Friday). Last month they failed to pick up half the empty bottles that were left out. You cannot talk to anyone locally as all calls are routed to a call center. From the heavy, hard to understand accents of the call center people it sounds like the Philippines. Call center people tell you they don't have a supervisor that I can talk to and they can't transfer me to a local number. Last chance is tomorrow... then I'm done!

Seaside Plumbing - plumbing - Updated October 2026

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