This place is all about extracting the maximum amount of money possible from you. Their prices are…read moreextremely high. Go somewhere else. There are many places that can do a good eye exam and that have way lower prices on frames, lenses and contacts.

I was a walk in wanting to make an appointment and see what all was covered with my glasses . They…read morewere able to get me right in since there were a couple cancelations .I ended up with a full exam ,picked out new frames and insurance covered almost all of the bill.They were so nice and very helpful along with the dr explaining all of the exam procedures. And they have a huge selection of frames!! They made me feel very welcome and comfortable.

The staff is very accommodating and Dr. Ricker does a very thorough examination. A great selection…read moreof frames at Cumberland Optical.

I had an appointment for 1:15. I work, and it's not easy to schedule time away. prior To my…read moreappointment my kids were released from school 2 hrs early bc of weather. I scrambled to pick them up, and drop them off with family. At 1:18 the girl at the counter said the Dr left bc my appointment was at 115, and they assumed I wasn't coming. If there's a chance life circumstances could cause you to be 3 minutes late, then I do NOT recommend this office. I'm taking my good insurance and my business elsewhere. Very disappointed.

The lady helped me was nice other than that i didn't have a good experience. I ordered 2 glasses…read moreand one of them came in with scratches on the Oakley lens. Does anyone do quality control and look at these glasses when they come in to make sure BRAND NEW GLASSES I ORDERED DONT HAVE SCRATCHES ON THEM... I purposely waited until both glasses where in so I didn't have to make 2 trips and now I am going to have to waste more time and gas money etc going back again because of their mistakes. ‍

Ordered for myself and daughter. Went great. Both orders came in less than a week. Glasses and…read morecontacts. Tech was friendly. Alicia who placed the orders was very kind and knowledgeable. Will return. :)

Professional. Knowledgeable. Kind. Caring. Accomodating. Excellent Care provided. State of the art…read morefacility and tools.

Top notch. Professional. Accommodating. I had two cataract surgeries with them. My wife had a…read moresignificant procedure. I believe there is less risk of infection at ambulatory surgery centers than there is in the hospitals. At my two cataract surgeries, the nurses and anesthetist clearly believed that the work environment was to their liking.

Friendly staff, they were able to get us in to get an eye exam quickly, very responsive. The…read moreselection was very good for me, I have a larger head and needed a larger frame. most other glass places in Cumberland did not have multiple large frames. They would have gotten a 5, but they are not inexpensive and they did not take my insurance.

Everyone is friendly, and helpful. Dr is very nice and talks to you about what is going on.read more

Wendy seems like a kind person, but yet another area Dr that is taking on more work than can be…read morehandled properly. I went to see her for a follow up on my cataract surgery. She advised how well my eyes were doing etc etc, even after I advised her that I had had to stop my car in traffic from excessive blinding light ( even in cataract surgery sunglasses and that all was well. Several times during the visit she called me AMY and made corrections/adjustments to the file in front of her. Long story short as I was walking to my car I looked at the paper she had given me and it said Amy Reuter where the name was. After I went back into the office it was determined that she had Amy's paperwork on top of mine and used that to examine my newly surgeried eyes. I'm still having issues from severe light blindness and PTSD from waking up during the procedure on my first eye. Come to find out that day, the surgeon who operated on my eyes didn't even have his paperwork right in his system as to which eye he had done on which day. Sorry but nothing about this experience from day one was reassuring or handled properly. Nice lady, but I won't go back and would not recommend. Like all Drs, trying to see wayyyy to many patients in to short of a time frame. instead of helping, the mistakes and oversights made are causing anxiety.... it did for me.

From the owner: We are a comprehensive ophthalmology practice in Cumberland, MD. We have state of the art equipment…read moreand retinal physicians who see patients on site.