This is the most backwards ran office I've ever encountered. I called 4 times to request a referral be called into my insurance. I supplied all the information to them to make it as easy as possible and was kind and understanding each time I called even though they had no record of the previous calls, and I was getting increasingly annoyed. Each time I was told they would call it in for me. The receiving Dr. never received it so I contacted the insurance company to confirm, and there were never any referrals sent over for me. I ended up having to pay out of pocket for the necessary yearly screening because Dr. Sears office could handle calling in a referral, or even at the very least LET ME KNOW THEY WERENT GOING TO DO IT. Waste of my time and money on an insurance benefit I should be eligible for. I'm not sure if they don't care, or if the people running the office are incompetent, but either way, I won't be trusting them with my wellbeing and health. read more