These folks are excellent! Ignore those old negative reviews, as the new ownership really knows…read morewhat they're doing. Terrific customer service and outstanding work to thoroughly clean & service our gas fireplace. We could not be more pleased!

New ownership worse than old!Horrible customer service, did not fix issue and only option was to…read morewait another several weeks to get it looked at! Do Not Use this company! Owner makes every excuse for poor service

Friendly old school home grown customer service , they have a great selection of western…read more wear and a boot selection overlooked by most. It is also pet friendly

You advertize "The Home Depot Delivers When, Where and How You Want It"…read moreThat does not match what your delivery service provides. I ordered 4 water heaters on 5/29/25 to be delivered 6/04 or 6/05. I don't have them yet, and shipping can't tell me when they will be delivered. I am without hot water, and can't schedule a plumber because he will want to be paid for waiting. POOR DELIVERY. VERY UPSET PRO CUSTOMER.

First let me start out by saying after my experience with Home Depot in Sterling about 6 years ago…read moreI said I would never buy any appliance from them again. However, we were in need of a new washer and dryer. I was in the store and they have an amazing sales associate in the appliances section. I ended up buying a Washer/Dryer from her as she was such a bright ray for this dark store. I thought it was worthy to give them one last chance. Things were going good. She placed my order and it was delivered the day after it arrived at the store. It was actually delivered very quickly which was a surprise. I was told they would be out to install the unit the next day. When the guys arrived to install the unit they stated that they don't install the units they only get them to the door. We were talking and I told them I was told they would install the unit. They helped me get it set up to the point where I could get it installed from there. I started a load of clothing in the washer that went off without a problem. Then we started drying them. They dryer was malfunctioning and would not dry the clothes. I attempted to run it on different cycles but it was not heating. I called the store to which I was told that I would have to bring the unit in that same night if I wanted my money back. They had offered a 48 hour money guarantee but that starts at the time the unit arrives in their store per the home depot staff. I requested to speak to a manager and got "Josh" he is a real peach. He basically told me there was nothing he could do and said he was not going to call his manager because she was not at work. Something about the word manager means to me that you are on call to field problems but I guess that is not the case there. I had no option but to load the unit up and take it back to them that same day that it was delivered. Half way to the store the manager did call me and said that she had a solution. I said well I am already on the way so that is not going to be a solution for me. Long story short this place is shady. Thank goodness I did a load of clothes and realized that it was not working. Thank goodness I did not wait till the next morning to call them. The sales associate in appliances needs a raise. She is the only positive in this horrible store. I will never buy an appliance here again.

Asked the siding expert to find us a replacement piece of vinyl siding. He took down my name and…read morenumber and was expected to get a call back from in a couple of days. A week passed and so I called. I was told he was going to Denver to see if he had found the right one. Gave my name and number once more so that they could let me know if he found some or not and we expecting a call back the following day. Another week passed by and so I called to get a follow up. He was busy with a customer and gave my name and number, expecting a call back once again. I never received a call back, so I reached out once more. They hung up on me and now won't answer my calls. Very unprofessional. I expected a follow up at the least so that I could look somewhere else if needed. I like to give local businesses an opportunity but this one is a joke. I'll never go back.

Victor at this location was very helpful, accessed all of my needs. I've been here a few times all…read moreof the staff is very helpful when I stop in to check out what's new. Their flooring section is very nice.