Excellent experience! Sam came and found the problem with my dryer and had it fixed in a…read morejiffy...and for a reasonable price! Thanks

My dryer needed repair and Sam ordered a new part and fixed it…read more Now my washing maching needs help! I will contact him during hours next week.

I only gave this place one star as you can't give negatives!…read moreAVOID it at all costs! The owner is mean, and not just to customers but to his staff as well! We had a washing machine that just needed a new belt. After calling and getting thrashed by him on the phone, he told my wife they'd order the part. We never heard back for weeks. After calling he told her that the part was in Ottumwa and he simply didn't have time to go get it. After calling a week later he changed his story to it having just come in THAT day into Ottumwa instead. Two weeks later they showed up on a Friday around noon. It was the owner and his assistant. The owner has a bad back and can't stand without a cane. His cursing was unending. He yelled at his employee the whole time. Flopped onto the floor and crawled around screaming and cursing the whole time to get to the machine. They were just picking it up as they had to do the repair in their shop, which is less than 2 blocks from our house. As they got it loaded and out the door they were going to leave. I stopped them as they left the water RUNNING in streams down the wall. They came back in and tried to shut it off with a wrench and broke the valve. So he put on a hose and crimped it and said if it leaks to get a ****ing bucket. I asked when it would be done and he said, "NEVER considering how I feel today." And true to his word it took ELEVEN MONTHS to replace a simple thing after they took it. Fortunately our landlords gave us a replacement while waiting. Drive any distance you need to get repairs some place else!!

Things have changed and the new technician is fantastic. Service is quick and results are great…read more If he can fix it he will, if not, he'll let you know. No problems here.

Adam is knowledgable, helpful, incredibly customer oriented, and timely. He worked with me to help…read moreme pick out a washer and dryer set with delivery and install. They work great, look great, and came with a warranty. He went above and beyond. I HIGHLY recommend Underwoods Appliances.

From the owner: Not much to say here but I’m a former Whirlpool/GE technician that wanted more freedom I am a free…read morespirit and like to pave my own way so I decided to start my own business and that’s just what I did. I’ve been slowly building over time and that’s what you do in a business one day at a time and one deal at a time while learning as much as you can along the way. I’m a guy that gets to work out of his home/shop and work by appointment for now but I do have my sights set on bigger things by bringing semi loads of new appliances into the mix in a year to two years. All very exciting things now and in the future.

Shawn was able to come out the same day I contacted him about repairing a kitchen cupboard that had…read morefallen off the wall. He was punctual and efficient- the time he had quoted it would take was correct. He got the repair made quickly and showed me the hardware that was used, so I feel confident now that it is sturdy. His price was more than fair and he was very easy to work with. We would definitely contact Shawn again if we needed a handyman!

From the owner: Your one stop repair specialist with a guarantee I will leave it looking better than when I…read morearrived! I can be very meticulous on how it looks when I leave it. Your paying for the best, and you will get the best. No job is too small or too big. I'm a straight-up guy. No, bs. I'll tell you like I see it. Honesty it is the most valuable thing own.

Laszlo is the best all around! He installed our heating/cooling units quickly and with ease…read more Fortunately he is a person of integrity who provides quality work. Never a problem in the 6 years since then! A consummate professional in his field. I'd never hesitate to highly recommend him.

Laszlo has serviced the residential rental properties at Utopia Park for several years. He is is…read moreextremely knowledgeable and can repair any HVAC system whether it is 40 years-old or brand new. Unlike most HVAC service folks he doesn't try to sell you an entirely new system if you don't need one. He guarantees his work and has always, immediately, taken care of our emergency situations.