Over a month ago someone came out to look things over to give us an estimate. They repeatedly told…read moreus they were heading into thier busy season and wouldn't be able to start anything for probly a month. We were fine with that. Well, one week goes by, no estimate. I contact them. "Busy season. But I will get a quote to you." 2 weeks. I contact them again. "Busy season. But I still plan on getting the quote to you." 5 weeks later and nothing.

When it's 93° outside and the air conditioning takes a dump, these are the guys to call!!…read more I had to get a couple of different estimates and Phil Harris came to West Liberty right away. I promptly received a proposal via email. The next day, even before the estimated time of arrival, Bailey and Steven were here ready to work, with the new unit along with all of the necessary tools to install the new unit! The price of a new unit and installation was very competitive. These guys are polite professionals. I give them thumbs up all around!! Will definitely keep them in mind for future HVAC needs.

Quick , efficient, and very knowledgeable. Great Job!…read more I definitely recommend this company .

Normally I don't even say anything about businesses that I had poor service with but this is…read moreridiculous and dont want anyone to go through this too. I highly DONT recommend using Areguin Heating and Cooling. We called and asked for a QUOTE. When they showed up a few days later (which we were understanding about the wait with it being summer and lots of units needing work) it was 2 guys. They called my husband Cory saying they were 10-15 minutes away, Cory went outside to wait for them, but then they ended up sitting in their truck for another 10 minutes and got out laughing. One was an older guy who didn't speak any English at all and a younger guy who hardly spoke English. Which wouldn't be much of an issue either but it gets worse. Cory took the younger guy down to the basement to check out the furnace, the kid couldn't even figure out how to get the lid off of it and kept tapping it. So then Cory took the lid off and showed him that the filter was brand new and then Cory put it back and put the lid back on. Then they go outside to the unit. The two guys talk to each other (just talking and laughing in Spanish not communicating with Cory at all) and went to their truck, got a part, and started working on our unit. When Cory asked what they were replacing and what it was going to cost (again, no quote was given and we weren't even told what they were doing before they started working on it.) the kid told Cory that they don't do numbers and then kept tapping his head saying "English is hard" and finally said it was a capacitor and said the one that was in our unit was a 5.0 and literally said they replaced it with a 7.5 because it would do better at cooling our house off. Then they literally just left. Didn't check to make sure anything worked or anything. Just left. After they left we turned our unit back on, and the fan was going the wrong way and the unit was making weird noises that it never made before. After an hour we realized the temperature in our house was just rising. Cory went to check on the unit and it was extremely loud and the fan was spinning weird and slow. Then Cory came back in and checked the thermostat and it was blinking at him. So he turned the central air off using the thermostat. Then when he went to turn it back on, it wouldnt turn on. So Cory went down to the basement to check the breaker and saw it had blown and turned it back on just for it to blow again after not even a minute of him messing with it. And it just kept blowing every time he tried to turn it on so we left it off and called. Cory called a total of 10 times. Called twice the day of, July 10th, and then called right away at 8am when they opened and it took him called 4 times in a row to get an answer. So he told the lady on the phone everything and she said the owner was out in the field working so he would call when he could. Then we figured out the motor was blown in our unit. So Cory called again and they literally ignored his calls and sent him straight to voicemail until he called from my phone. Then the lady answered. He asked her if she had gotten ahold of him yet and she said she hadn't tried contacting him yet. So Cory told her that were pretty sure our motor is now blown after they worked on it and that we needed him to call us. She then said she would try again. (After saying she hadn't tried to contact him yet) this was after hours of waiting. Then after a bit Cory text the number saying that if we don't get any kind of response that we will contact the better business bureau and contacting who we need to for the Iowa Homeowner Protective Act. Literally finally got a call back minutes after sending that text from the owner, who then proceeded to tell Cory that they couldn't of caused that and for us to give the younger guy a break because he was 2 weeks new. Like what? We are paying for a service to be done and to be done right. If they don't know what they are doing they shouldn't even be out working! Then tried saying that they would replace our motor for $600something and said we should just get a new unit because ours is old, said it was 2 centuries old. Even though when Cory bought the house, he paid for 3 inspections for the house and they told him it was 5 years old, so now it's only 7 years old, so that's not true. Even the guy who came, not last year but the year before, through the same company, said it was a fairly new unit and was in good shape. So not only are they not admitting to anything they did wrong, the owner never even bothered to come look at the work the other kid did and is just taking the kids word for it on everything. Including the age of our unit. So yeah. Definitely do NOT recommend.

Excellent work and service! I had Happyland install a tankless water heater and all new pex lines…read moreto replace old water lines. Jason is a craftsman. He and his apprentice were meticulously thorough and have done superb work. Not only is the work above par but Jason immediately developed a strong customer relationship by providing detailed information about the work to be done and scheduling, as well as the progression during the work. High marks across the board for this company, the quality and skill of the contractors, and the experience as a client.

Since they left Fairfield, their service is rotten and left us in a very bad way. Will not…read morerespond to phone calls and will not take care a mini split that is under warranty. Don't think they know what to do. Very upset with them.

I called Sunday April 19, 2026 and the after hour person, Dane, took a thorough message, "What was…read morethe possibility of a service person coming between Monday or Tuesday to clean our fireplace gas insert as well as clean our Ac compressor. We were listing our home for sale much sooner than anticipated." I received a call Monday morning saying they received my message and they could schedule us that day as they had just had a cancellation that was actually for our area. By 11:00 Am that day the service person, TJ came out and cleaned the AC compressor and gas insert and glass. I was thrilled when I saw how fabulous the fireplace looked. Thank you Colony Heating and Ac and Thank you TJ!

I do not recommend doing business with Colony. While the service technicians are polite and nice…read morethe company does not support the customers, product and warranty work. We have also found out their pricing is expensive. For one repair, they told us it generally takes 30-60 minutes; however, they charge everyone for 8 hours' worth of labor in case it takes that long as an OCCASIONAL job has taken that long. So, you pay for an 8-hour job, it takes them 1 hour and then they move to the next job and get paid again for their time that has already been paid by another customer. Our furnace is less then 10 years with a 10-year warranty. The control board failed and they will not cover the part under a warranty even though it is a known problem yet not defined as a recallable defect covered by the warranty. Trane has published a work around for the issue which Colony performed yet Colony & Trane point fingers at each other on whether the fix was installed correctly or not so neither will cover the part damage. They are charging 50% more for the part than a competitor and wouldn't even give a discount or offer to give us the part at cost even though we have a paid service contract with them which is also overpriced. Never buy a Trane furnace/air conditioner from them. They promised the service manager would call to see what could be done and we never received a phone call. They were unwilling to do anything to fight to get the part covered by the warranty even though it was clear that we could not have caused the damage. There are better options out on the marketplace.

We had a new Amana (furnace and A/C) installed after having to replace a circuit board in our 27…read moreyear old Heil system. We have had Jern's out in the past to service our old unit and they were always quick to respond and quick to get us going again. The new unit installation took under 4 hours to complete and was done in a professional manner and the technicians were friendly and well trained. We are pleased with the installation and look forward to many trouble free years.

We needed to have our heater diagnosed and repaired. We called and had a repairman here the next…read moremorning. It turned out that our flame sensor was dirty and needed to be cleaned. Our repair man diagnosed and fixed the problem in about 10 minutes. He was very professional, pleasant, and knowledgeable. Overall, the price was very reasonable, and our repairman gave us some tips for the future. I'll call again next time I need service, but that'll be a while. I'm confident he fixed the problem!

Had Tristin out for seasonal maintenance on the furnace today. He was very friendly and polite and…read moreseemed to do a very thorough job checking over the furnace. Tristin shared that Brandt will take care of contacting MidAmerican to let them know our furnace was serviced today in order to get an $85 rebate on our next electric bill. Nice!

There are so many aspects of adulting you can't know till you know... home maintenance is one of…read morethose things I feel like. I'll have lived in my house nine years this October. (Wowza, how can that be?!) Annnnnnd..... I *just* had my HVAC serviced for the first time since moving in. Oops. It's been on my never ending to do list but was never really a priority. BUT, one hot August day Brand Heating & Air Conditioning came to my house and confirmed my HVAC was in good working order but that our air conditioner was probably on its last summer. Bummer. We were able to schedule an appointment via email no problem-- and even able to change our appointment when a conflict arose. The tech that came was punctual, professional, prompt and very knowledgeable. The entire process was painless. And pricing seemed on par. Overall, Brandt Heating & Air Conditioning was easy to work with and got the job done!

Darling Heating & Cooling took care of our A/C issue late on a Friday afternoon. Thanks for such…read moreefficient service.

Our home was up to 84 degrees. My wife called Mike at Darling Heating and Cooling. He spent a few…read moreminutes on the phone with her and told her he would be over within a couple of hours, during the busiest time of year for HVAC guys. Mike took care of our issue and got us up and running in about an hour. In the end, the bill was extremely reasonable too. Thanks Mike!

I recently moved to Burlington and needed the humidifier serviced. They came out quickly and found…read morea small problem with the A/C and fixed it before the unit failed.

Very trust worthy experts. They didn't tell me I needed a whole new unit for thousands of dollars…read morewhen a $9 relay went bad like frank millard did. They actually know how to diagnose the issues and they do it extremely well. When it is time for a new unit I'm definitely using brockway.