I recently called to have my furnace maintenance done and when I went downstairs to show him the…read morefurnace, I discovered a pipe had burst overnight. Onofreo's maintenance man immediately did everything necessary to stop the leak, as well as found and repaired the problem. Even though they are more expensive than other companies I've had in the past when it comes to things like this, they can't be beat. He was even nice enough to tell me how to remedy the problem so that it won't happen again and willing to come back to work with the contractor for the repair.

I've given this company so many chances to solve the issues created by their heat pump install…read more The last issue is that our heat pump whistles day and night with a loud popping outside... all the time! It's a high pitched squeal. We've had Onofreo out maybe 10 times and each technician has had a different diagnosis and /or solution. Sometimes they contradict one another entirely. Onofreo just keeps coming back, making tweaks, reversing and re-reversing solutions. My only assumption is that the system has faulty parts or was installed incorrectly. It's been terrible and the ordeal has lasted for 8 months now after installation.

Very honest and professional. Representative came and…read moreevaluated the situation, made The proper recommendations and left. I will call when is optimal time to do the work

I had scheduled an appointment for Tuesday, May 19th at 5:00pm to have my AC checked and nobody…read moreshowed up. I left a message and no one returned my phone call. I am not happy with the way I was treated by this company.

I have been a customer of Alliance for my home and Office Building for the last 24 years and have…read morealways been completely satisfied with all services received. Just completed a project the previous month to replace one of the office building's air handler and condenser units and the install went great. Minor issue developed and they were out immediately to make the minor adjustment that was needed. Richard the tech was terrific and I really appreciate his ability to explain everything in simplistic terms. Scheduling service calls is always smooth with Cat, Rebecca does a great job in coordinating projects along with Joe S who handles the sales side and install coordination. Joelyn who has been there the from our start, overseas a well controlled operation. Alliance has been providing the same consistent great service since the time I first became a customer and through the present.

This company is exceptional So very happy we switched our…read morecommercial account to Alliance The employees truly take pride in their work and get to the root of the problem

I am very disappointed in the ethical manner that my father was handled. I called Eddie to repair…read morea board and display unit for my boiler. They charged my Dad $1500 for the two parts and labor $875.00 plus tax of 147.64 for the labor of maybe 20 mins. The parts actually would have been, at most, $500. Labor for less than 30 mins. They did not disclose the cost of the work until they were done and my father felt obligated to write a check for $2,472.64. Senior abuse. not even a full 1/2 of labor. I am disgusted with how people take advantage of their customers. Nice Guy but not ethical in his business.

I cannot express how grateful I am for the help of this company. On a zero degree night I was…read moreunable to get assistance from at least 12 companies to an empty oil tank including my 20 year oil company. I finally reached Eddie who explained how to get 20 gallons of fuel into the tank and then sat on the phone with my son to bleed and start the furnace. He has restored my belief in the human race again. I know that my pipes would have frozen and cost me a fourtune to repair without his help.

Tyler Air Conditioning of Stratford is the best company for your job. My family is forever grateful…read moreto them and their generosity. Everyone member working there is caring and generous. This year, my wife and I were blessed with twins. This also means our expenses caring for a little own are multiplied. While facing a financial hardship, our furnace started leaking dangerous levels of carbon monoxide and we needed a replacement. We couldn't afford the cost of a new own and care for our babies equally. With temperatures on the decline, it was imperative that we replaced it as soon as possible. When Tyler Air Conditioning heard our story, they offered to help. During an extremely difficult and stressful time, they offered to donate their time to help offset the cost of a new furnace. Within a few weeks, a new boiler was installed. We now have heat at night, our babies are thriving, and we are living with less stress. The entire staff on board truly amazing people. They were all willing to help a local family in need and I will always support them. I want to especially thank Donny, Vinny, Fred, and Jennifer for going above and beyond. They are extremely responsive, hardworking and so fantastic job. I highly recommend them to you all and couldn't have asked for a better group of people to help us.

Technician came Oct 2024 to do preventative maintenance on HVAC system. Report stated "Control…read moreboard and furnace wiring look clean with no signs of wear and tear...at this time no issues are seen and no recommendations to make" Now I'm trying to sell condo and inspector mentions wiring is not to code. I contacted Tyler for a 2nd opinion and based on a photo I forwarded from the inspector, they have stated that rewiring is needed at a cost of $500-$750. Why didn't the technician determine this four months ago when he came IN PERSON?? I would give zero stars if I could based on this complete incompetence.

Great people! Couldn't be more helpful…read more They go way above and beyond to make things as easy as possible for everyone who calls them for help. I called to have an oil tank removed that was cemented into the basement floor. They not only removed the leaky tank, they also helped me with shelving the prior homeowner had built around the tank! They are friendly and thoughtful, a pleasure to do business with.

Michael and Matt at Chickos Energy Services are amazing. Everyone I have had the pleasure to speak…read morewith has been helpful, patient, and professional! They replaced my oil tanks today and it looks better than when we got there. They worked fast, efficiently, and made sure I was happy before they left. They even swept my basement and my garage where there was debris from the work without me asking. The quote we got was very competitive and honest for the work we received. I have now switched to using Chickos Energy Services for my oil delivery and AC repair/maintenance. Great local, family company!!

Moved into a house that the previous owner installed a brand new hvac system. Unit was purchased…read morefrom Home Depot and was top of the line. I started to have issues with the unit and called the original contractor that installed it and was told 3 weeks. Since I was a first time home buyer I didn't realize that if you don't move the warranty over in 90 days you lose the warranty. Celco to the rescue........ Called and spoke to Lisa. I asked a lot of questions because I don't know anything about home improvement and she was patient and answer. She then engaged Trane to help me and try to get the warranty extended. They dispatched a repair man named Brian. He came to my home and within 5 second on call points out the line that was welded incorrectly. 2 hours later and my unit is fixed...... It would be enough if the story ended there but...... Lisa helped me engage home depot who is working with me to get refunded for this irresponsible contractor that installed the unit. Moral of the story: You want honest and fair contractors that can explain to the home owner illiterate then this is the person for your.

No accountability for their mistakes…read more They arrived and their truck accidentally ripped all the cable and phone wires off my house, tore the mounting bracket clean out of the shingles, I had wires hanging from the pole on the street to the lawn still partially attached to the house, but hanging low across the driveway for days. Celco just left and said good luck. I had no Internet for a few days, spent hours on the phone with both frontier and optimum to come clear the wires off my property and free up my driveway. The tech who did it was very apologetic and I tried to be cool about it, mistakes happen, but when I tried to get the company to take some ownership of this, they showed their true colors. After two heated phone calls and them denying any need to address this at all, they grudgingly offered me $75 for the time and damage. This was just a fraction of what they charged me and not at all proportional to the damage and effort required to remedy their mistake, which they admitted to.

Prices are way too high Customer service is terrible and…read moreperson in the service office is very difficult to deal with Too many problems with the two HVAC systems they installed and only when the owner gets involved do things run smoothly

These people are only out to take your money. I had an $18k system installed by them and serviced…read moreit with them for years. They came out for a service call. Performed over $600 in work and left. Three days later the system went down. I called them to tell them this and they set up a service call. The system came back on within 30 minutes of the service arrival. I explained the situation to the technician and without leaving his car he said there was nothing he could do. He then handed me a bill for the service call. -Really? The best part was when I called the service dispatcher she got really hostile when I said I wouldn't pay for the guy driving into my driveway and not leaving his car. After putting me on hold she came back on and told me never to call them again. -The best part is that she thought I would ever call them again.