I always thought USAA had the best rates, but when Mickey showed me my options at State Farm, the amount I saved was coconuts... Not only was he knowledgeable about all of my options when it comes to insurance, but I had a glass claim that Mickey helped me take care of in 24 hours. I was a USAA member before I switched to State Farm and it took me a month to get an appointment when they were my insurance. Mickey helped me file a claim and get new glass the very next day. whenever I have any questions, Mickey responds quickly and gives me the full picture of my options without any bias. When I switched from USAA, not only were my premiums lower, but Mickey advised me how I could bundle renters insurance to save even more money... I always thought USAA was the cheapest, but now that Mickey is my agent, not only am I saving money, but I have better coverage than what I had with the ol' eagle. I can't recommend Mickey and Sean enough ~ best decision I've ever made and I never have to listen to that annoying USAA "please hold" music ever again. read more

Mickey helped us move over our auto and homeowners insurance. During that transition and thereafter, he responds quickly , is always available to help us and patient! We saved a lot switching to State Farm. You can't go wrong with Sean's team! read more

Appreciate Valery's knowledge and effort in assisting us in transferring our current homeowner insurance over to State Farm. After many years with our insurance company, we recently were notified that the coverage on our home was being switched to a company we were unfamiliar with. They were issuing a new policy number, new terms and we had to make several calls to correct the inaccuracy of the homes interior, exterior and overall structure. Additionally, we had concerns with the location of the company and their offices and more importantly customer reviews. When we inquired why the switch we were given some nonsense reason. A friend recommended Sean Overlock State Farm Agency. Valery was great! She answered all of our questions, reviewed the current coverage and gave us a comparison overview of coverage with State Farm. Better coverage under State Farm. Valery was knowledgeable through and accessible. We chose State Farm Insurance. read more

You'll never speak to Sean- he has a team that ensure he's never contactable or accountable. My rates would change often without explanation and every time I tried to get an answer they blamed head office. What is the point of these middle men if they have no answers or control over the stuff they sell you, I'd rather deal with a website. I had car and house insurance. In 6 years I made two claims, one for a cracked windscreen and one less than $4k for a leak in the garage. After the second one they cancelled the policy. Insurance companies are the worst. read more

AVOID STATEFARM. They all franchise so these people will change your prices monthly and make excuses for it. I started with a different office and got switched to this office where they don't have any rational reasoning for price gouging then making excuses like "well you should of known" switched to progressive for 15$ less. Shame on the scammers read more

Switched to State Farm and I now have more coverage for less money--what we're all looking for! Mickey handled everything and was so polite, helpful, and quick to respond to any questions I had. Best costumer service I've had! read more

Mike helped us switch over from Progressive. He made the process incredibly easy and saved us a significant amount of money. We're very happy with the switch and very impressed with the service we received! read more

We ended up getting insurance the same day with sr22 going with another insurance company. And it was was the rude service of your secretary on the phone that led to the review. read more

Sean Overlock has been my insurance agent at State Farm for over 20 years. Service has been constantly excellent! His assistant, Rebecca, is wonderful!! They are both easy to work with, professional, always helpful! I love the personal service. read more

I've had the pleasure of knowing Sean Overlock with State Farm Insurance both personally and professionally for numerous years. The level of service Sean and his office provide is second to none. It should come as no surprise that Sean takes great pride in his work and I've been impressed with the extra effort he and his office staff put into helping me with our house, cars and rental property. Sean is unquestionably an exceptional leader in the insurance world. He has a positive attitude as is always willing to help out me and my family any time, day or night. I would highly recommend Sean and his State Farm office with anybody looking for a top agent. read more

We recently moved here from the Midwest. I've been with State Farm since I was 16 (in my 40s now), and I have NEVER had an agent who would score more than three stars . . . until Sean. He spent a ton of time reviewing our coverage, transferring our policies, and ensuring we had everything we needed and wanted. He also managed to be extremely patient with our highly demanding children. Unfortunately, the bank with our mortgage made an error and started charging us for their house insurance on top of the coverage we have through State Farm, which they had proof of at closing. Big fiasco. Anyway, Sean and his office contacted them, sent confirmation emails from prior to closing to prove it was a bank error, etc. He also followed up to make sure I didn't need anything else. Sean has AMAZING customer service skills, which are lacking in many professionals today. I recommend him and his office highly if you are looking for honest and hardworking professionals to assist with your insurance needs. read more

My name is Pam Bosley, my sister Bernice Nilsen is a State Farm customer, but my agent is in a different state. I had some issues with our vehicle while visiting my son in Arizona. I called into their office for help and the staff that Sean Overlock had in his office is amazing. They were very professional and even though Sean Overlock is not my agent Sean Ellis the account manager in the office went above and beyond to help. This is another example of why I will always be with State Farm and truly appreciate great customer service. Thank you everyone at Sean Overlock office! read more

What a great experience! Every time I need something added to my insurance or just have a question about my policy I know that I just have to make one call. I can't speak enough about how great the personal service is that I receive. Sean and his wonderful team are always able to promptly handle all my requests. I highly recommend anyone who has a need meet good people to call and see what Sean and his team can do for you. He's saving money like crazy! read more

Sean is very personable and really delivers when it comes to customer service. Fast and thorough. His staff is equally as friendly. I highly recommend this agency! read more

Sean and his team are fabulous ! I have had several insurance agents over the years, both with State Farm, and others, but his office is by far the best I have ever had look after my insurance needs. read more

Sean is one of the most knowledgeable and professional insurance agents in the north east valley. He puts his clients first by finding them the ideal coverage for both their personal and business needs at highly competitive pricing. I highly recommend Sean and his team, please give him the opportunity to quote on all your insurance needs, you will not be disappointed. read more

Wow! I was blown away by this guy. Very rarely do you meet someone with such a high level of integrity and genuine care. Firstly, his follow up was spot on, called when he said he would and was flexible in scheduling a meeting. Second, he said he was not there to sell me, but to provide some valuable information and education and he did just that. Never once did I feel pressure to buy, rather he asked questions that helped me make my own decisions. I had a ridiculous amount of questions and he took his time going over them with me and my wife. We never felt rushed. Whether or not you need auto insurance phoenix or any other kind of insurance in phoenix I would call this state farm agent. I'm a small business owner myself and after meeting with Sean I have experienced a new standard of customer service that I will replicate in my own business. read more

I had renter's insurance through state farm and the whole process was breeze. I just called and spoke with Karen and it seems like everyone in this office is the best! read more

I am a mortgage broker and am always in need of someone to help my clients acquire hazard insurance. After using several agents, Sean has proven over and over that he takes his job seriously in providing exceptional service to everyone I send his way. Whenever I refer any of my clients to someone I make sure they have the same high standards as I do and Sean passes with flying colors. I would recommend Sean to everyone without hesitation. read more

Sean Overlock is a fantastic State Farm agent and an even better person. He and his staff are super knowledgeable about the best policies for you and your family. Highly recommend for anyone looking to switch to State Farm! read more

I recently switched from another major insurance carrier to State Farm because of Sean Overlock's outstanding team. Being that maintaining good insurance policies for our vehicles and homes is an absolute must, I believe most of us look for an agency that will offer three main components; efficiency, value and excellent personable service. Sean Overlock's team provides all three exceptionally well. Because of their utmost professionalism and aim-to-please approach, I feel confident that Sean's team is highly capable to assist with a claim in the least amount of time with the least amount of hassle. Thank you so much to Sandra Gomez and the rest of Sean's team. Keep doing all that you do! read more

Sean and his team are the best!! Always responsive and super helpful. I definitely recommend Sean Overlock!