I've had my auto and home policies through Machor Sage for at least 25 years. I became acquainted…read morewith Dennis Machor back then and became a client of his firm shortly thereafter. In recent years, I've met several times with Dan Sage. A few years ago, he reassessed my insurance policies and was able to get me comparable coverage for hundreds of dollars less than I had been paying. He and his staff have been professional, friendly, and helpful in all my dealings with the firm. When I found myself in need of considering medical coverage under the A.C.A., I called Dan and he recommended to me a representative from another firm who specializes in such coverage. It was a good recommendation for which I'm most grateful. Jim N.

I have known Mr. Sage most of my life, so please believe me when I say he's one of the best! He…read moretruly cares about each of his customers and always goes the extra mile to help in any way he can (when I lost my dad, he drove 90 minutes for my dad's calling hours). My husband and I have been doing business with Mr. Sage for 11 years, and we have never had a problem. In fact, his prices are significantly less than those of his competitors, and we highly recommend him for your home and auto insurance needs.

Very glad to have found Nick and his team! I randomly called him out of the blue after finding his…read moreStateFarm office on Yelp. He was quick to help with my insurance requests and the pricing was super competitive. I needed rental property insurance that carried specific coverages and no other carrier could come close in terms of premium. Two thumbs up!

So easy to talk to, their policies are amazing and they were so thorough in their knowledge of…read moreexplaining what each item on the policies meant. The rates they were able to get me are amazing and actually have more coverage than previous policies I have had, and they truly went above and beyond to help me, and I definately went through a couple insurance websites and carriers trying to get the perfect coverage that wasn't going to kill my bank account. I didn't get to talk to Jake but my Nicks associate Travis Bales definately did the commercials justice. Thank you for helping me out! Their home and auto bundle definately puts others to shame.

Caitlin just set us up with home, auto, and umbrella policies. She is great to work with and…read moredelivered solutions to our policy needs that our previous agent had failed to provide. I highly recommend working with Nate's team and Caitlin in particular.

I had absolutely no issue with Nate's office until I received a letter saying that my insurance had…read morebeen dropped, because I didn't respond to an inquiry about a possible driver exposure.(Apparently State Farm has a division which proactively tries to find people who may be driving your vehicles) the person they mentioned lives 1400 miles away and has never lived in this state. Normally this wouldn't be an issue, however I called Nate's office and they explained that State Farm should send a letter to the customer and the customer has to respond to the letter. I was livid and tried to call State Farm directly. I ended up being transferred to another local office and they were kind enough to explain that Nate should have contacted us to let us know, he had two weeks to do so and no one even bothered, no emails, no missed calls, nothing. I called one more random office before assuming this was the case as I had two different stories. I called a third office and they said that basically Nate's office completely dropped the ball on this. When I called to talk to Nate he was irate, yelling and refused to take responsibility. He is an absolute mess and if you value your coverage I would find someone who is matute enough to take accountability when they screw up, I was driving without insurance for 10 days before they even bothered to communicate. Again I never had a problem with him until this point and it had been 10 years or more so he seemed to be a great agent. If you want to know about a person's character, wait until they screw up and see how they react.

Marquise! What a great person. He helped me a couple…read moretimes this past week and he was so so nice. Professional, patient, easy to talk to and handled and resolved both problems I had. Like a good neighbor, Marquise was there! Thank you kind Sir Five stars for sure!

Steven and his staff are excellent and do a fantastic job handling my insurance needs.read more

We have been in Lorain for 3 years and have worked with the Janasko team on insuring multiple homes…read moreand a vehicle. They have been a wealth of knowledge, very responsive and given us peace of mind with our insurance coverage.

Jim Janasko and his team have been so helpful to me and my family. They are true insurance…read moreprofessionals who care about their clients and their community.

In my opinion, I would highly not recommend Allstate Home Insurance. I am a disabled U.S. Army…read moreVeteran and have been denied a claim for water damage twice from most recently an Ice Dam during this past winter storm in Jan. 26. My out of pocket expenses to stop the water from getting into my living room is at $20,000. Their motto of "Your In Good Hands with Allstate" is all B.S. Cancellation date soon to follow...

Sam has taken over from his Dad Karl's retirement to continue the great family business. I've been…read morea customer for years for my home and cars and never had a problem. They call me by name when I walk in the door. -Randy Glassburn

Behzad Kermani has been my insurance agent for several years now, and I have nothing but wonderful…read morethings to say about him & American Family Insurance. Unhappy with my previous insurance company, I selected Mr. Kermani after much research... and what a great decision that was! He is very knowledgeable and always quick to respond, takes however much time is needed to explain my policies and answer questions, and always goes above and beyond the call of duty... I even get calls from him a few times a year to see if I am happy with my insurance and let me know if I'm eligible for new discounts - amazing! I couldn't ask for a better agent in Behzad Kermani. 5 STARS!

Can I give lower than 1-star? Is that possible? Well just note this as a 1-star rating by default…read more I have been with American Family Insurance for 10yrs, great working relationship, I gave them money, they provided my with car insurance which really I view as important because without it, I can lose my license, get my car impounded and potentially lose my entire life savings. Yeah, not a thing I want. I came to having Behzad as an agent after my last agent left the company, he assumed my business. No cares, I provided money, he provided insurance and junk mail, the relationship was still good. So, I called ole' Behzad for a quote, he provided me a quote $50 cheaper than the American Family Insurance call center did, because as he told me, "agents can offer products the call center can't"... ok, kinda shady, why can't anyone call American Family Insurance and get the best products/policies, why must we work with an agent. But, whatever. So I sat around for a week, called a few other companies, because hey, I am looking to save a buck or ten. Finally, I weighed my options and decided to go with the quoted insurance from Behzad. I called, no one answered, so I left a voicemail expressing interest in the quoted policy, and wanting to talk. This is the moment all went wrong. Several days later, without a call, Behzad deleted a car from my policy, and added on my new car to a more expensive policy. Whoa! Who authorized that! When I discovered this, I was shocked! I mean, no insurance on a car, a policy more expensive then quoted(without as good of options). This isn't what I wanted. Well, needless to say, when i raised some red flags and I called for assistance, Behzad wouldn't return my calls. I called the call center, they just wanted to sell me more insurance. Sorry, but shouldn't we first deal with him changing my policy without my permission? Shouldn't we deal with him deleting a car from my policy, leaving me without car insurance, which is what I pay them for? No, American Family Insurance just wanted to sell me more insurance, brushing this off as "mistakes happen", but this isn't a mistake, this was a willful act, this was him choosing to delete a car from a policy, this is serious! Had i not caught this, I could have continued for awhile without insurance. I felt helpless against the machine that is American Family, I felt like I had to fight a giant. So I started calling, I started emailing, I started posting on their Facebook page, I kept at it, because hey, this wasn't right. No one at American Family Insurance cared, and Behzad never called to explain why he chose to do this to me. I have since left American Family Insurance, for a policy more expensive than Behzad offered me, because once trust is gone, it is gone. My advice to anyone reading this, go elsewhere, save yourself from the trouble. Don't build a long term relationship with this company, especially Behzad, or you too, will find yourself without car insurance at his whims.

Zero stars if possible, spoke to Emily on the phone and emailed her multiple times for a quote, 3…read moreweeks later still nothing. I guess they have to many customers, so they won't bother with you.... Find someone who actually cares.

Been a customer of Volan for over 20 years. NEVER had a problem with anyone who has worked there,…read moreor the Agency itself. They are Always willing to help with any needs you may have. I would absolutely recommend them (and have over and over again.) No reason to go anywhere else. When I have tried to "shop around" for prices, I have always came back to Volan. Once you shop their prices, You will see, They truly have a better price than you can get anywhere else.