Oh, Moriah, how unprofessional and overzealous of you to assume this review is based on the owner's…read morechoice of another applicant. I fail to see how asking for credit reports we all paid for reflects our "disappointment" or even mine for that matter. Waiting an entire month for credit reports is unacceptable. This was our first submitted application. Whether or not we were chosen, we should be able to have our credit reports immediately. Every applicant should be treated professionally. YOU as the agent to the owner did not respond to me regarding the status of our applications in a week. I called you and so did my fiance' before we decided one of us should contact the owner to get some answers. Why not just conduct yourself as the professional property agent and deliver more efficiently? You sent my report immediately once I contacted the owner. It's beyond me why you couldn't follow through for the rest of our household. Also, Moriah, your facts are quite skewed. (Please, see our attached email correspondence.) I NEVER requested my fiance' or his son's credit report. My email clearly asks you to send my fiance and his son's credit report to their respective addresses as they filled them out on the applications. I also sent you a follow up email AFTER he called you requesting his and his son's. He had to call you a few times and leave messages before getting through to you. We just wanted the credit reports sooner than later! I think it's also important to take note that my fiance' never thanked you or mentioned anything to you for safe guarding his credit info from me. He laughs at this as I point out your response given I was present when he finally did get in contact with you. How presumptuous of you to create such a bold face lie. As a couple entering marriage, there is no need for a dishonest person as yourself to "safeguard" anything from either of us. Rather than concoct up lies to suit your reputation, take accountability for your actions by apologizing for not getting back to us sooner and ignoring us! That's what this review is about. LOL at you giving yourself five stars in a review for your own company.

Moirah, Moirah, Moirah.... Why am I not surprised at finding other negative reviews here with your…read morename attached? You came briefly and rudely into my life when your company took over the management of the house we happily rented for 9 years. I have never met someone so utterly rude, insensitive, callous, dismissive and disdainful in my life in a business role. Your attitude to the tenants was absolutely shocking. I was stunned that someone in a customer service role (laughing at the insanity you could hold employment in this field) could treat its clients (yes both tenant and property owner are your clients, not just the property owner.) so terribly. Your attitude towards tenants appears to be that of someone who looks down on tenants, treats them somehow as if they are less than you. As if they are somehow deserving of your abrupt arrogant attitude. This should embarrass you. Look at yourself in the mirror. Are you really the person you want to be? Is pissing off tenants good for business or making anyone's lives any easier? Answering emails? You should try it instead of waiting for the frustrated person to email again. When you do finally reply, try being polite and helpful instead of condescending. I wouldn't be asking questions if I already knew the answers. Please try to be helpful in your "customer service" role instead of arrogant and presumptuous. It doesn't take any extra time to be polite and nice than it does to be brusque and derogatory. I would recommend ANYONE, wether it be property owner or prospective tenant to stay clear of this woman. How she has made it this far in her job is an utter amazement to me. Her attitude towards her fellow human stuns me. She does not respond in a timely fashion, if she does at all and when she does, the response is curt and insulting. Just because I don't own a house does not mean I an uneducated, unprofessional and impolite. Please don't treat me as if I am. Grow some manners, take a customer service course and have a good hard look at yourself. When I read on the company site that tenants sometimes find you entertaining I couldn't stop laughing. I guess that lie was the only entertainment I'll get. Last words.... STAY AWAY FROM THIS WOMAN.

My wife and I have recently had the pleasure of working with Matt on a real estate purchase on the…read morecoast. I'm a long time coastside local and grew up there since the mid 70s. We know lots of realtors and had lots of great choices for who could represent us. We ultimately decided on Matt after sitting down with him for a cup of coffee to see how we all gelled. My wife is very easy going and I am very structured, need a lot of contant attention and like to be kept in the loop, in other words I'm high maintenance. We explained what we were looking for in a property and set Matt to the task. We looked at a few places on our own and had Matt show us a few others. The property we ultimately purchased was a "for sale by owner" which many realtors might shy away from for fear of having to work too hard. Matt was stellar and exceeded our expectations every step of the way and did a great job of keeping us in the loop at all times. He team was on top of all the details and worked well with our finance team behind the scenes to make sure the transaction proceeded smoothly. We would highly recommend Matt Haugen to anyone purchasing a home on the coastside.

Would highly recommend Matthew Haugen at Ocean Element Realty ! A++++. Transaction closed at a…read morefair price for prevailing market conditions. Thank you.

I wish I could articulate what a brilliant and hard-working agent Stephanie is. There was never…read moreever a moment where my partner or I felt like we had to chase her down for attention with our search, help and clarification about any matter, or information regarding any part of the home-buying process. Even when she's working with other clients, she really makes one feel like she is there for you 24/7. It made us feel like we had a weapon at our disposal. In the end, our story in buying our first home (which is seemingly unbelievable and magical in some way) feels like it wouldn't have been possible without Stephanie next to us. I would not think twice about reccommending her to anyone seeking a professional, intelligent, honest, awesome, sweet, and simply bad-ass real estate agent.

Working with Stephanie at Palermo Properties was a fantastic experience from start to finish…read more Stephanie went above and beyond--she was always available, even while on vacation with a 9-hour time difference. She continued to have weekly calls, followed up with vendors and colleges to ensure everything went smoothly while she was away. Her dedication to the sale of our home in Montara made the process smooth and successful. She helped with everything from finding trustworthy vendors, assisting in obtaining proposals for work needed on the home, and giving advice on what was needed to ascertain the best sale price and ensure our home shined prior to listing. Once vendors were selected, she even met them to ensure the work was top notch. Thanks to her strategic preparation and networking, we received an offer at asking price the day before the home even hit the MLS! Her professionalism, attention to detail, and genuine care for her clients really set her apart. If you're looking for a hardworking, responsive, and knowledgeable realtor, Stephanie and her team are the people you want in your corner. Highly recommended!

Brad & Kirsten have been great, they were our main contractor for a kitchen remodel, they were…read morequick, clean, and cost effect. When we sell out house we will gladly use these guys.

I recently bid on a house (a bank owned property) with Kirsten Jaeb. She was referred to me by my…read morecoworker, who was very satisfied with her work. Kirsten really treats your money as if it is her own. She asks what your needs are and does her research based on what you are looking for. She has good strategies to get the property for you too. We were able to get an REO property 5 days after it was listed when there were higher offers. She is really a personal real estate agent. After the bank accepts our offer, they ordered inspection for us, and Brad was there with the inspectors. Because he is also a contractor, he called several places for us, got some estimates. He was there when the workers came to estimate and he showed them what repair needs to be done based on the home inspection report. He then suggested us to negotiate the purchase price even though it was an "AS-IS" sale. I mean what real estate agent does that?!? They are willing to take less in commission because they want to save money for you!! After two tries the bank did lower our purchase price. I am super happy with them so far. I will update after Escrow. I highly recommend them to anyone who wants a responsible agent, especially if you don't want to take time off work to deal with all the hassles that come with buying a house.

We worked with Richard Parham from the Kulda Group…read more Richard is an absolute phenom. He turned the housing process which we thought would be long and frustrating into a walk in the park. Richard goes above and beyond. He prioritizes relationship building over transactional volume, which is the secret to succeeding in business that no one else seems to understand. A good example of this was that when we expanded our search outside the Bay, he had no problem referring us to a new realtor who specializes in the new area and continued to work with us in the Bay. We are so glad that our house was closed with him. He speaks to the listing agents after we leave to get insights that other realtors normally don't get. He ensures our offers are competitive and doesn't waste time. He services more than the peninsula when he talks about the "Bay area". Richard is patient and we looked everywhere with him to find the absolute perfect dream house that we found at the perfect price. We looked all over the bay, went to hayward and San Leandro, followed by pleasant creek and Antioch. Richard will go anywhere with you. Richard knows his stuff. He makes the listing agents we visited look like rookies. We always felt like we were in good hands and if you find your dream house, Richard will make sure that you do what you need to do to win it. After winning the bid, Richard stays on top of the seller and yourself to ensure a smooth and timely close. He will make sure you know what you need to do, he knows what your lender needs to do, and he will hound the seller to ensure the house is in mint condition before it is passed on to you. The service is second to none. We loved working with Richard and will continue to work with him in the future as we grow in the Bay. Thank you Richard for playing a big part in getting us in our dream house.

We hired the Kulda Group because we were looking for an agent that would be extremely easy to work…read morewith and of course execute a smooth and successful transaction. The Kulda Group delivered. They were not pushy, but were confident and capable. They worked as quickly as needed without ever pressuring us. Their "home transformation coordinator," Reva, did exactly as her job title promises. Brittany was extremely responsive throughout the process, and also just really pleasant to work with. Juliette is professional and brought her expertise whenever needed. Their transaction coordinators came in and made the tight (14 day) close manageable. We are very happy that we hired them, and would absolutely recommend the Kulda Group to others.

We were thinking of moving from eastern Canada to San Francisco... Some friends with whom Vita…read morehandled their LA to SF move, called her up and she volunteered a day to show us around the peninsula, knowing that this was only a scouting trip and that we might never even move... Okay, so we did decide to move to SF, but couldn't get american financing right away, so we needed to find a place to rent. Again, Vita volunteered her time to look at rental listings and e-mail them to us, and when we came down for a rental-hunting trip, she took us around to view the rentals and make recommendations. So when it came time to actually buy, we knew she'd be a hard-worker for us to satisfy what we were looking for... She had the patience to deal with a really long and drawn-out process (apparently my name is similar to an alias used by some Burmese drug-lord and the stupid mortage company couldn't figure out that we were not the same person) and was with us throughout the whole process. Bottom line- Vita cares.

Hands down, Vita is as good as you can get in a real estate agent!…read more In the last 5 or so years my husband and I have moved 3 times. Once locally, once across the country, and once internationally. Vita managed both our international move and our local move. She knows her stuff, she listens to what you want, she works fast, and to top it off she's great with kids. Our 4 year old ADORES her. It makes a huge difference when you're buying a house and your agent really understands how hard it is to juggle with kids. I don't have a single negative to say in this review. Look her up, give her a call. Vita gets 5 stars!

It was wonderful working with Julie and Peter. It was our lucky day when we selected them as our…read morerealtors. We were selling while being in another location. Their market analysis and selling strategy resulted in quick success. Julie also had good advice on what to invest in to get the best return on the investment in upgrades. Their crews took over, updated, and prepared the property for sale. We didn't need to get involved remotely. People who saw the house and the ad campaign commented on how well the house showed. It sold rapidly (super rapidly!) for more than our goal price. From moving out our stuff, to upgrades, to closing, was only 2 months start to finish. Peter and Julie have a unique ability to be both friendly and genuine, yet also tough negotiators. I felt they were really partners and were looking out for my interests throughout--including advising me on considering renting out the house--which would have earned them nothing. Amazing from beginning to end.

Julie helped my husband and I close on our dream home! We had such an amazing experience working…read morewith Julie and her team. She is extremely friendly, knowledgeable and has a great reputation in the area. We were honored to be one of her clients. We felt so cared for throughout the process and have never met a realtor like her. We would totally work with her again in the future. We can't recommend her enough! Thanks for everything, Julie.

I needed time-sensitive assistance, with obtaining a fair market value of my parents' property once…read moreit is sold after a step-up-in-basis, in order to report a capital gain/loss calculation for the 2026 tax year. Michael Jimenez was the quickest to reply to my message requests to several realtors in the Pacifica area. He was very easy to speak with, highly knowledgeable and very professional in providing me with the documents that I needed.

My partner & I had a fantastic experience working with Michael Jimenez. We reached out to Michael…read morelooking for a buyer's representative to help us purchase a house that we had fallen in love with in Pacifica. We were beaten down by our experience in the greater Bay Area real estate market and were close to giving up on our house search. Thanks to Michael's proactivity and knowledge of the local market, we beat out multiple offers and now live in our dream home. The close process was incredibly smooth and positive. Here are several qualities that stood out about Michael: 1. Proactive: Almost immediately after I reached out to Michael expressing potential interest in hiring him, he was conducting research on and arranging to visit the house to gather insight. When the lack of a deadbolt threatened to delay the appraisal, Michael immediately called a locksmith and fixed the issue to keep the home buying process on schedule. There were no back-and-forth telephone calls: He simply saw a problem and took care of it. 2. Responsive: Michael was extremely responsive to texts and emails. 3. Communicative: Michael made sure we were informed throughout the process, without bogging us down in unnecessary details. I appreciated his discernment about what we needed to know and when. 4. Strategic: Michael gave sound advice that helped us beat other offers. 5. Honest: Michael was upfront about what he thought were the benefits and risks of different bid strategies. He also followed through on his verbal promises. 6. Flexible: Michael was willing to accommodate our work schedules. 7. Timely: Michael was always where he said he would be when he said he would be. 8. Professional, including to other professionals: Our mortgage broker mentioned to me that Michael was one of the most on-top of it and easy to work with realtors she had run across in her career. I hope to live in and enjoy this house for a very long time. But if that ever were to change, I'd call Michael!