INITIAL DISCUSSIONS (FEB 22, 2024) We asked Keith if…read moreremoving the flooring would speed up the project but eventually kept tile. HandyWorks would demo and install the new tile. We also discussed painting cabinets, eyeing a mid-March start. PRICING & COMMUNICATION (FEB 26-27) We received only a "line item overview," no per-task costs. Repeated requests for a true breakdown were never fulfilled. Sue, the project manager, offered no real help with fixture selection (e.g., she told us to "use the filters" on a website we'd already tried). TIMELINE DISCONNECT (FEB 28) Keith disclosed late that the countertop needed a 10-business-day lead time and that subsequent tasks would push the project to around three weeks--far beyond our hoped-for one-week timeframe. CONTRACT & SCOPE OMISSIONS (MAR 12-21) After I canceled a meeting, Keith declined to email the contract, insisting on another in-person appointment. We finally reviewed it on March 15 but discovered the trashcan insert was omitted. Keith apologized yet still never provided a detailed cost breakdown. TILE PROBLEMS (SPRING 2024-MAY 2025) Several tiles were laid out improperly, and two had extra-wide grout lines. Keith's crew returned weeks later, but he sent a finish carpenter, not a tiler, leaving flaws. They redid those tiles again in May 2025 without Keith supervising. The tiler also used floor leveler to raise part of our century-old floor several inches--without our consent--then tried to charge extra and later failed to remove it from the invoice promptly. COUNTERTOP & BACKSPLASH ISSUES (FEB-MAY 2025) Small items rolled off the countertop's edge. By April, the section over the dishwasher sagged, leaving a gap. Keith finally added a bracket in May, admitting it should have been done initially. For the backsplash, his crew broke the grey-white marble pattern without asking, substituting grey for white near the edge. Keith insisted the white pieces were "too small" to cut, which felt untrue, and he never consulted us. OTHER UNPROFESSIONAL INCIDENTS Keith brought up politics (specifically, Trump) during contract signing, which felt inappropriate. One day, his workers cut quartz with our windows open, blanketing our downstairs in dust, for which he offered $200. A worker also smoked in our backyard after we explicitly said no. FINAL INVOICE & REFUND DISPUTE (SEPT 2024-MAR 2025) Keith apologized for including the unapproved floor-leveler charge on our final bill. We requested about a 10% refund due to recurring problems and incomplete fixes. He verbally agreed in March 2025 but later avoided the subject. We still haven't received any compensation. BBB complaint pending.

I'd really like to give these guys a higher rating. In some ways they helped and went above and…read morebeyond. However the finish work we were left with was upsetting. They also left lead paint chips all over the yard from the outside of the house; after stating they would clean it up. No issues with individual people or workers. They did help a lot with a hidden issue that came up as a surprise in the basement.

Service requested : Deck Staining and 1 interior living room Quality: exceptional and superior…read morevalue: price was higher than mostly all quotes but I knew quality would be well worth the money spent plus hey guarantee all their work. Happy with the outcome timeline and overall experience.

To anyone looking for a painter. There are hundreds of painters to choose from. This guy is…read moredisrespectful, requires payments way in advance of his progress. He is staffed with inexperience and workmanship is horrible. This is the worst experience I have had with a contractor. It is very easy to find a better contractor than Todd. Almost anyone is a better choice. Buyer beware!

As a real estate professional in Fairfield County for over 25 years, I am asked often to recommend…read moreservice providers. I take this responsibility quite seriously, as I know my client base is counting on my expertise. So when it came to putting a new roof on my own home, I made sure I went with the best! Our roofing job was complicated and involved custom skylights that were very difficult to procure. One-by-one, other contractors who I had asked to quote the job gave up. But not Flying Colors! Nello and Steve stuck with our complicated job, investigating the best options and came up with a creative solution that even involved interior reframing and finishing. The result is spectacular -- inside and out! From the moment the job began, every single person on their crew had a great attitude and I could not have asked for a better experience. The team brought the job in on schedule and as quoted, exceeding our expectations. They truly came through with Flying Colors!

Flying Colors is a great company. They put up a new roof several years ago and they have done…read morepainting and carpentry work. They stand behind their work. Steve (the owner) is honest and reliable. I recommend Flying Colors without as my reservation!

Joe and his crew helped make our Home in Brookfield saleable after tenants had literally wrecked it…read moreinside and out and ruined the property. He always showed up on time, put tge finishing touches on all after the home was put back together, installed needed items and made the home presentable. After a lot of scrambling from out of State on our part to the job site to show Joe what we required to finish all, he and his team made it as close to perfect as it was going to get, and our Realtor had it sold within 2 weeks We recommend Joe for any handyman job you need addressed as you can count on him to follow through to the last detail and at fair prices. Gary and Michelle Mantell Jobsite: Oak Grove Rd. Brookfield, Ct.

I hired Joe Gianfortune and his crew in July 2021 to paint the interior of my house. They were very…read moreunprofessional and the quality of their workmanship was very poor. They painted my house 6 months ago and I am still cleaning up paint splatters thru-out my house. It is very apparent they didn't apply two coats of paint in many areas of my house. I would not recommend them for any painting jobs.