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    Pelletier Construction

    5.0 (1 review)

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    2 years ago

    Andrew was great. Work was perfect. Very responsive. Highly recommend. Price was fair as well

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    Connecticut Cellar Doors - foundation and gap on one side taken from outside

    Connecticut Cellar Doors

    (13 reviews)

    The day they came out and started the install it was pouring all day. The hatchway area was open…read morefor a good 4 plus hours getting completely soaked since there was no canopy being used. The job was not completed that day and nothing was cleaned up. The big issues at the moment are the hatchway is not attached to the foundation. It actually sits over an inch from the foundation on one side and almost an inch on the other. The siding at the top is cut and bending over the top. Even now when I press on the metal plate water squeezes out. The hatchway is unusable now for a month. The company said there was no permit needed but in South Windsor there is a permit needed which makes me wonder how they don't know this already. There is no follow-up happening with this company. My hatchway has been covered with a small tarp for 2 months now. Earlier they said they could not seal the hatchway and will schedule that time, haven't heard again. Over three weeks ago I asked about getting it done and was told they will set up a time, no word. The initial install was December 16 ,It is now February 16 and still no word. Currently I still have an unusable hatchway sitting off the house, no sealing and bent vinyl siding where a hatchway top should sit. I made a error and missed an email about a week prior mentioning that they would like to come out and finish. We ended up getting it finished by 3-4-26 . The person that came mortared the wall and closed off the openings. He also sealed around the base and explained to me what was done. The site was cleaned up and he let me know the hatchway needs to get painted soon. It was iffy there for a while but things were finally complete and it all looks ok. No rain yet to make sure the seals are holding but they look good.

    We contacted Connecticut Cellar Doors to replace the hatchway on our home. They were quick to come…read moreout and give us an estimate, which we accepted, and we waited for the installation. Well it was a little bit of time before they called us to schedule the installation because the holidays happened! Quite understandable. The team came out to install the new hatchway yesterday mid-morning and they were cleaned up and gone by mid-afternoon! It was like they hadn't even been there except that there was a brand new hatchway in the back of our house! They answered every question we had of them and we are very pleased with the hatchway. The team worked tirelessly In the freezing cold. We were very impressed with their dedication to the task and their professionalism. This company was a good choice! Thank you very much. Connecticut Cellar Doors.

    Pelletier Construction - contractors - Updated May 2026

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