I have had wonderful help booking a house over Thanksgiving. Jennie May was so helpful. I think she…read moremight have been as happy as me to get the house. Wonderful.

After renting the same house for 20 years (and 5 more years at another house) through Sun Realty,…read morethey have booked our house out from underneath us for next year, while we are still here in it on vacation. It has always been a policy that the current renter has first option to book for next year. This policy I believe is pretty standard throughout all rental companies, but Sun Realty! We have been informed that it is now first come first serve and we need to change our weeks. No, we had to change realtors. We're charged a cleaning fee (WHY?), and for what! Every year I need to wash EVERYTHING in the kitchen before we can use anything. Things were so greasy that they almost fell out of your hands. We have a king size matress pad on a queen size bed. At least we had one. Have arrived to no matress pads or wrong size. No shower curtain, vaccuum cleaner that had a broken belt, so you know that nothing was cleaned. Had a toilet that wouldn't flush, and the list goes on and on over the years and nothing has improved. If anything, it's worse!!! If I could rate Sun a -10 I would! They are a terrible company to deal with and they don't care at all about their guests! All they want is the money! NEVER USE THEM AND I WOULD NEVER RECOMMEND THEM TO ANYONE!!!! WISH THE OWNERS COULD SEE THIS AND KNOW WHAT THEY ARE DOING TO THEIR GUESTS!

The Salty Quacker, Duck NC Excellent facility, short walk…read moreto beach and/or shopping. Plenty of room. Well decorated, kitchen great selection of pots pans dishes. Everything you need to get your vacation started out on the right foot. Will definitely visit again and again

Beautiful view and very clean. Owners quickly got back when I had a question. Great location with…read morebeautiful walking paths and close to the beach. The kitchen has everything you could possibly need. We will be returning.

A Stark Contrast to Their Own Promises !!…read more My parents rented this property for our long-awaited family reunion -- 14 of us, including relatives who flew in from Hawaii. We were excited to spend the week together in what looked like a beautiful and spacious home, but the experience was unfortunately full of red flags -- from safety concerns to management's dismissive response. Serious Safety & Cleanliness Concerns: * The deck had multiple exposed nails, which caused injuries -- including a cut foot. * The pool gate slammed shut with extreme force. It actually struck my young niece, leaving her hurt and shaken. * The outdoor bathroom was dirty and unusable from the start. * There were visible roaches in the home when we arrived. * The outdoor shower, which was advertised as a feature, was filthy and completely unusable. Disruptive Conditions That Weren't Disclosed: * Construction was happening on both sides of the house all week, bringing loud noise and disruption every day. * We were never informed about this in advance, even though the reservation had been made months prior. Unacceptable Response from Management: When we shared these issues, the president of the management company responded with zero accountability. Rather than showing any concern, he told us we should've reported safety hazards like protruding nails during our vacation. After we left, their technician confirmed that eight nails needed to be repaired -- validating our concerns. Instead of offering any resolution, the president accused us of "extortion tactics," which was insulting and unprofessional considering the legitimate issues we raised. A Stark Contrast to Their Own Promises: What made it even more frustrating is how the company promotes itself. Their website claims: "Experience the Shoreline Difference and see why we are rated #1 in Guest Satisfaction! As our guest, you are our family and will be treated to the best in hospitality!" That was far from our experience. We were treated more like an inconvenience than "family," and safety clearly wasn't a priority. Bottom Line: For over $6,500, we expected a safe, clean, and welcoming environment. What we got was a property with hazards, misrepresented amenities, and a management team unwilling to take responsibility. I would not recommend this rental -- or this company -- to anyone looking for a reliable or professional vacation experience.

My wife and I are Beach House Owners that after 20 years with another Rental Company on the Outer…read moreBanks switched to ShorelineOBX because of their family owned size of 75 homes and the high standard of decor and cleanliness that they demand of their owners. We have found that smaller is better on so many levels from attention to cleaning to maintenance details. Deep cleaning occurred on a high level with ShorelineOBX and mandatory winter maintenance protocol was followed to prevent issues from occurring with the Beach House during the rental season.

We love it here! Major complaint is the luggage elevator, which took out our garage parking. The…read moreworst part is, it's not handicap accessible. There's handicap parking, an elevator for luggage, so how is a handicapped person going to get up those stairs? Poor planning, with the money they spent on that stupid elevator for luggage, they could have accomodated it for people. Many owners are getting older and it's 6 flights of steps to the 3rd floor. My father, an owner, can no longer go for this reason.

Very out dated. Wallpaper is peeling off the wall, bedrooms are small and holes in baseboard…read more Vacuum cleaner cord is taped together with electrical tape and the hose has to be held in with your hand in order to vacuum. Appliances are outdated and worn. Oven does not cook properly and dishwasher does not clean dishes. Bottom of curtains on sliding did glass door is dirty. Some electrical outlets in unit did not work. TV did not work either. Supplies in gift basket are not enough to last for your stay. We arrived in April and the pool was dirty and closed. Huge disappointment for my kids. I would not recommend this place to anyone to stay and I definitely will not be back. On the upside it is conveniently located to the beach with a short walk. It is also close to area attractions, restaurants and shopping. Maintenance did show up to fix television promptly.