In my 80th year, after discovering flat caps, and what in the midst of what must be a late-life…read morecrisis - I'm in love with the Village Hat Shop - there, I said it! On the positive side: Inventory - This neighborhood shop carries a huge inventory with a wide variety of brands, styles and price points. Prices - From what I can tell, each brand and style may offer a variety of price points and the shop does sometimes offer discounts and specials. Availability - The shop offers convenient and customer friendly hours, check web site for the details. Staff - In my experience the staff has invariably been welcoming, friendly and knowledgeable. When I recently mentioned that a flat cap I'd purchased there seemed a little snug, they insisted on enlarging it a half-size at no charge, and the result was perfect. Location - It is absolutely perfect for me to have what I've heard is the country's best hat store only 15 minutes from home. I often arrive with questions only and they are always welcoming and helpful. Negatives The traffic is awful because of construction work going on along 4th Avenue. Parking anywhere nearby on the street is nearly impossible, but there is a small lot at the rear of the building in the alley between 4th and 5th, and Robinson and University that I've never seen more than half-filled and is free for customers.

Rating: Less Than 1 Star…read more I found a hat priced at $209 that had a visible hole in the outer brim. When I pointed it out to the sales associate, she told me that was "how the hat is made." I asked whether there were any other holes like it on the hat, and she acknowledged there were not. Because the item was a final sale, I asked whether they would consider a discount due to the defect. The assistant manager declined. I then asked to speak with the store manager and was told the manager was not there. When I asked who could make that decision, the assistant manager said she would need to contact the executive manager but did not offer to do so until I specifically asked her to make the call. Instead, she took the hat from me and said she would return it to the vendor. I explained that I wanted to buy the hat and was simply requesting a reasonable discount because it had a visible defect. At that point, she said, "It can't hurt to ask the manager," took my phone number, and said someone would get back to me. I'm waiting to see whether management follows up and will update this review accordingly.

What a cool hat shop! They have a great selection on fedoras, Stetson Open Road, etc... The woman…read morerunning the shop was so helpful, and had great suggestions! Their prices are good, too.

My boyfriend found his new favorite hat here on the first day of our San Diego trip. He has a big…read morehead so sometimes he has trouble finding hats that fit it nicely. He tried on a brand and fell in love; didn't even blink at the price tag, which was over $50. He wore it every day for the rest of our trip! I'd say the hats lean heavier toward men's styles than women. I didn't see anything I'd purchase personally, but they do have a good selection overall.

I am obsessed with the hat I got from Village Hat Shop…read more I window shop every time I walk by and have been in a few times trying to find the right hat in the right price range. They have hats of all kinds from high end baseball caps to fedoras and cowboy hats. I have a small head so buying hats online doesn't usually end up working out. It's great to have a local option! I think the prices are a little high, but so are PB rent prices for businesses so whatever. I'm glad I can try things on before making my purchase. They seem to refresh their window selection often and always have something new to check out. Next time I need a hat I'll be back!

Great return policy Prompt shipping…read moreUnmatched selection and price Add a few more words, Howdy from Texas

Not happy with overall . Shipping is not cheap and a bit…read moreDeceptive. You have to sign for order upon delivery. Which i wouldn't of agreed to if I even knew about. They don't tell you that. I even went back to double check. Shoes were overpriced Shipping was alot and I feel Deceptive. Not likely I'll shop here again. I recommend you shop around for better deal and more honest reputable shop​​​

If you're a Padres fan then you have to come here for the threads and fitteds! They have a huge…read moreselection and have great prices!

Great place ! Got my university stole embroidered and the turn around was super fast. It came out…read more great and they have a large selection of fonts and threads to choose from.

I love hats with a passion so when I came to this place I knew I was going to be a regular and…read moremaybe even the Duke. The owner is so nice and down to earth. She spoke to me for a while about her business and what's going on with the hats that she is selling. The hats are the real deal and not knock offs. Her prices really can't be beat so whenever I want a hat I'm coming here!

Bad customer service. Not a single greeting nor eye contact from either male employee.read more

I damn near wrecked my Stetson Open Road Deluxe Natural. After the show I set it down in the corner…read moreof the room I was performing in and broke down my gear. When I went to get my hat a while later someone had moved it to the floor (yikes) and a plastic cup of Coke had apparently slipped off a window sill above and dumped its contents into my upside down hat. By the time I got there the Coca Cola had been drip drip dripping through the top of the upside down hat and puddling onto the floor. I about threw up when I saw it. I may have said some bad words. I ran to a sink to try and rinse out the horrible brown stain right on the front crown but the damage was done. I thought my negligence had destroyed a $300 hat. That's when I found El Centenario in Chula Vista. They delivered. They washed it, reshaped it, and stiffened it to Stetson factory standards. All for $50. Couldn't be happier. If you wreck your had, trust them with it.

Went into Capland in Mission Valley to buy two Padres hats. The female sales associate told me the…read moreprices for both hats, but when it came time to pay she suddenly said the total was $119. That immediately sounded off, so I double checked the math myself. After realizing I caught the mistake, she quickly changed her tone and said she would "hook me up" and charge me only $100 instead. The receipt clearly shows the actual total was $100 to begin with, so it really felt like she was trying to overcharge me and only backed off because I noticed. Definitely double check your totals before paying here.

Huge selection of hats! Exclusive Padres hats! Owner is super cool too! If you're looking for a…read morefitted I definitely recommend this place!

Absolutely love this location, store is a little small... however the customer service makes up for…read moreit. The manager is amazing, they're one of the few lids that I've been to that go above and beyond for embroidery, great quality, and they give great suggestions!

I had a good visit with my family. Mind you we came on a Wednesday in the late morning so the mall…read morewas fairly empty and peaceful. The shop is small but does house a ton of fitted caps. We got a SD New Era one for my son! His first sports "name brand" hat. To my surprise we can get it customized! So for his first hat we did! The worker was super friendly and told us any color! We just did gold yellow to match but also added extra diamonds (they called it stars). We chose the Kindergarten font since it goes with him being an infant! It's super cute! I love it so much and we will keep this hat even when he outgrows it! Took about 30 mins to complete which was fine, we went to eat while he worked on that. The letters seem a little crooked to me like it's descending but with the font (which we did all caps), it's fine. The cap itself was $27.99 but with customization it came to almost $50. I did try to look online to see if it was sold anywhere but those are hard to find so it was worth it for us.

We made a super last-minute stop at Gaslamp Garage because we completely forgot sunscreen, and I'm…read morehonestly so glad we did! It's a pretty big store with a little bit of everything lots of cute merchandise, souvenirs, and random knickknacks. The staff was super sweet, friendly, and helpful, which made the experience even better. The store itself was a really good size and everything was laid out nicely. I also thought the pricing was pretty reasonable, especially for a touristy area. Definitely a cute little place to stop by, especially if you're in the Gaslamp and realize you forgot something or just want to pick up some last-minute souvenirs or knickknacks. Would definitely recommend checking it out!

We bought a Wiffle bat from Gaslamp Garage, and it literally broke in two the following day with…read morenormal use. Things can occasionally be defective--that's frustrating, but it happens. What was far more disappointing was going back to the store to ask whether they could exchange it. The staff showed **zero empathy** and made no effort to help resolve what should have been a simple customer-service issue. No concern that a product they sold failed immediately, no attempt to offer an exchange, and no interest in keeping a customer happy. A cheap Wiffle bat is not a major expense, but the way a business responds when something goes wrong says everything. This experience made it clear that customer service is not a priority here. Absolutely would never come back, and I would not recommend buying anything here if you expect the store to stand behind what it sells.

Shopping for I turn 50 I want to give an update to the same look that I've had pretty much since…read morethe 90s and instead of wearing a tilted to the side baseball cap I thought I'd go for something more appropriate. Rosa helped me select the perfect hat, I'm on day 5 of strangers complementing. Thank you so much!!!!

Nice selection of hats. However, I was turned off by the woman working. I am very kind and pick up…read moreafter myself when I am at a store. I had 2 hats I was trying on. She kept taking the hats and putting them away as I was trying them on. I asked politely for different recommendations for a hat that she showed me that was $300... she proceeded to walk away and was doing her makeup talking to me. I then asked if she did any discounts or price matched.. she asked why. I said I found it a tad cheaper online, if not, I understood and it wasn't a problem. She then was explaining how lucky I am to try hats on and how employees needs to be paid and the light bill is expensive... the entire time I felt like I was not welcome and I was being pushed out because I was annoying her. I truly am shocked at how that interaction went. I would have purchased the hat out of convenience but I felt she was being rude so I left