Do yourself a favor, and please consider giving your business/support to an embroidery shop that isn't going to loose your order, and then lie about it. That's what happened when I took one of my last fleece tie blanket to Pacific Apparel. For the record, I have been taking my homemade blankets there to be embroidered for the last couple of years, and thankfully never had an issue until recently. What happened was, I made my cousin a blanket as a baby shower gift. I had her pick out the pattern, gifted it to her, then offered to have it embroidered with my niece's name on it. She agreed, so I took it to this shop, picked out the font, and was given a pickup date. When I came by the day after said date, they couldn't find my blanket anywhere! They then proceeded to tell me that someone else came to pick it up, which was a complete and utter lie, because not a single friend or family member was aware of the shop I take them to, except my husband. I knew for a fact he didn't pick it up because I never asked him to, and the lady at the shop said that ALLEGEDLY, "A woman came into the shop describing your blanket, so we gave it to her." Which was obviously untrue because all the shop had to do was ask this (fictional) person the name on the order. Plus, a stranger has no use for a baby blanket that has someone else's name on it. The shop apologized and offered to embroider my next blanket for free. Luckily, they ended up finding the blanket about a month later, and could not give me a straight answer as to who supposedly took my blanket. It was painfully clear they just lost it and made up this ludicrous story in an attempt to cover their asses, and then had the audacity to blame me in saying someone I knew must've picked it up. Which again, was impossible since no one other than my husband knew about that shop. Here is the kicker, ha. I bring in my next blanket to take them up in their offer to embroider my next order for free, and the owner has the nerve to haggle with me over an additional 2 inches. Once I finally stood up for myself, and made it clear that is not what was agreed upon when offering complimentary service after loosing my last blanket, the owner turned visibly upset. He angrily took my blanket and said to come pick it up later that day. Since that unfortunate incident, I was ready to continue giving them my business and let bygones be bygones, because hey, shit happens. Until TODAY, when I brought my latest blanket in for embroidery, and THE OWNER STRAIGHT UP REFUSED SERVICE! Even after THEY went through this whole preposterous charade of loosing my blanket and falsely accusing me of having someone else pick up. Just for them to find it later at their shop, and then be upset that I wouldn't pay the difference of 2 inches for my complimentary service thereafter. DO NOT WASTE YOUR TIME OR MONEY SUPPORTING THIS UNSCRUPULOUS, DECEITFUL, UNPRINCIPLED, SHADY BUSINESS WHICH CLEARLY LACKS ANY FORM OF INTEGRITY! read more

Pacific Apparel - Pacific Apparel in Pacific Beach, CA - Printing Services Near Me - San Diego, California

I wouldn't recommend this place at All! The staff was okay, but the owner was nothing but Rude, Condescending and so disrespectful!! Why get your shirts or Anything made here?! You're just Going to receive a horrible deal, and work with someone who's going to treat you rudely and NOT take care of you properly. Go somewhere else, save your time and Money! read more

This is the worst local business possibly in PB. Completely overpriced owner is extremely rude. I have multiple businesses in the area and I would avoid at all costs. Get a quote from anyone else in the area and you will save money guaranteed. Urging ALL local PB people to avoid. read more

Owner Alex was totally unprofessional. At arrival to pick up my order it was Incorrect as it wasn't what I ordered. He was probably not having a good day . He confronted his employee to confirm order payment agreement. It was not her fault even though he made it seem it was, she was great! There's more to the story but don't want to go into detail . Alex the owner was yelling at me the whole time he was giving me my money back . I don't wish any other customer's to go through this its totally unfair. But I just sucked it up, I felt like I was the bigger person by not fighting back . I don't wish anyone to go through this . Nothing against his business but the owner could of been more professional and kept his word. At the end off the day is his lost. Thank you great day ! read more

Pacific apparel has been my go-to spot for personalized gifts. I got two jean jackets embroidered as a bridal shower present for two brides-to-be. They are incredible and have always gone above and beyond in both their work and customer service. Every time I go in, Alex and the staff make the experience so seamless and great. I made a huge error and misspelled the name I was getting embroidered (big whoops) and I thought the (very expensive) jacket was ruined forever. Alex took the jacket and handled it for me, got the name corrected, and didn't even charge me for the removal. I was shocked they were able to do it, and they just really went above and beyond to correct my error. I really could recommend pacific apparel more. read more

We got a shirt made same day for a special occasion! It was exactly what we requested and the ordering process was really easy and straightforward. If we need a custom shirt again, I'll definitely be returning! read more

Last week I needed shirts quick for an out of town media event. I'll be honest I didn't have my shit together for this part. Thursday noonish, need shirts Friday by 2, I'm at work and my logo is at home, limited working knowledge of Creative Suite - not quite the ideal customer. Anyways, Alex grabbed the call and accommodated everything I needed. I took a lot of his time that day and he was an ardent professional throughout the entire process. This guy guided me through turning a Photoshop logo file into vector art in a matter of minutes. The price was steep for the quantity but that was mostly because I footed the bill for early morning overnight delivery on the garments. Delivery was just as promised and they came out great. Definitely recommend these guys and excited to get more pieces done here! read more

I am a medical student and I needed my name, title, and university patch embroidered on my white lab coat for my first clinical rotation. When I walked in Alex and staff dropped what they were doing and immediately came to assist me. They were super friendly and gave me choices on fonts, spacing, sizing, etc. They matched the embroidering to my school colors. I was impressed by the attention to detail. There was what looked like a huge project already going on with the print machines. They must have put that project on hold to complete my small order. I came back in less than half a day and my white coat was now official and ready for clinical rotations. I highly recommend Pacific Apparel! read more

They "WERE"a great place to go, but right now all they have are uneducated staff with horrible assumptions and unprofessional skills. If you plan on coming here to do a letter replacement, please DO NOT TRUST their word in "we will do a matching fonts, and take care of you" I came here to do a letter replacement for my graduation stole, and I kindly ask the staff if they want to see the original picture, they said they know their stuff, and refused to see the original work. They are fast, and I got a call the next day saying it was ready, but the result does not look good at all. I understand because they have to remove the previous letter out and resole it with a new letter so it was never going to look perfect, and I'm fine with that. What I can't stand is that, it's not even in a matching font!!!(didn't they say they know their stuff and refused to see the picture of the original stole?) The guy in their started to arugue with me saying letter replacement is a favor, few shop will do it(why didn't you tell me this before I paid the 50 dollars for this, a favor??), and saying I should be thankful because I don't know it take them 5 hours to do this and I don't know the process. so this is the best they can do, and yea so this is it. 50 dollars for a letter replacement with a different font that you don't need no expert to tell the difference, that everyone will see at your graduation along with your parents and friends. Price: high Skills: low Speed: fast Staff: condescendingly retarded. Below you can see the photo of the "7" they put on which clearly doesn't match with the font of the "201" in front of it. read more

Pacific Apparel - Printing Services Near Me - San Diego, California

It's the second time I have used this company. I needed a specific custom order, very small.... Just a few sports jackets to get embroidered with athletes names for an upcoming sports event. I know they are a busy company and have way bigger orders than mine, but the staff was super friendly and wanted to encourage a local gym! They got it done way faster than I expected and were in direct contact with me the entire process! Great place!!! Friendly staff! I Definitely recommend! read more

I called to get a quote for shirts and he put me on hold, forgot about me, and when he picked up the phone again he took down notes again because he lost the first set. He would not give me an itemized quote letting me know what each part of the process was costing me. I did not order shirts. read more

I had a simple embroidery job - I needed my daughter's name on an athletic jacket. I called more than ten businesses before I found Pacific Apparel. If only I had called them first! Not only was Pacific Apparel's price very reasonable, but their service was superb. I frankly could not believe the amount of time, attention, sound advice, and courtesy I received from the owner and his staff for such a small, inexpensive job. Moreover, the work was terrific. I will be back and recommend them without reservation. Great place! read more

I've been using Pacific Apparel for over 3 years. Alex is great at what he does and he's got a great team. Thanks Alex for keeping out employees looking great! read more

The shirts that are made are really nice. But my problem is with Matt Hardy who took ny money for an order on a 4xlarge shirt he was supposed to send me from Las Vegas and he never did!!! Hes NOT a peraon to do business with at all. I made contact with him many times to send me my shirt and he never has to this day!!!! Im very sorry that Pacific Apparel has someone like this representing their product read more

Way better quality and customer service than T-Shirt Mart and the discount shops. Looking for retail quality gear that'll last? This is the place. Email to start the process, but your best bet is to make an appointment for a consultation. I dealt with Elle and Alex and both were top notch. read more

Pac Apparel knocked it out of the park with my shirts and hats. I had no clue how to take my design and make it "pop", but Amber CRUSHED IT! The feedback on both have been awesome already! She checked and rechecked and made adjustments and was there for me every step of the way. Everything came back ahead of schedule too, which I wasn't worried about, but I know it's important to some so I'm including that fact. To top it all off, Amber, Alex, Marcie and the team were such a pleasure to deal with :-) Salute to you Pacific Apparel and THANK YOU for EVERYTHING!! read more

Elle and Alex are awesone! I have used them multiple times. Every time they provide a great product. What i love about them is they dont compromise their quality service to give you a better price. If you need any embroidery, or silk screening done they are the best place to go read more

Alex and staff are most Excellent! Loved my Tin Cup golf hat ( 2nd one ). Will come back for Tour merchandise, etc. I give them a 10 Star rating! Great folks! Thanks again, Rick Diaz Tahoe City Productions read more

Thank You AGAIN Pacific Apparel! Great advice to get the new style tees and hats this order. Everyone loves the new swag! Stephanie DeRose Branded Boutique 957 Garnet Ave. read more

These guys do great work at competitive prices and fast turn around time. Elle delivered on her promise to get our order expedited asap and the outcome was 2nd to none. read more

Pacific Apparel - Awsome work done by the best!!! Thanks Elle and the team at Pacific Apparel - Printing Services Near Me - San Diego, California

Believe it or not, your grandparents could do a better job than this. NO STAR for this shop read more

Nice people who create great products at a reasonable price. Would highly recommend this company!

My name is Andrew Swasey and I recently went to Pacific Apparel to have some shirts designed for my weightlifting team. I was pleasantly surprised with the great service I received all the way from the t-shirt design and selection, to the printing of the shirts. Elle helped me out every step of the way, she is tremendous at her job! I highly recommend pacific apparel for t-shirt design and print for anyone in the San Diego area. I will definitely be back again in the future :) read more

Pacific apparel really knows how to go above and beyond to make the process as stress free, special thanks to Marie and amber for going the extra mile. I purchased a large quantity of shirts recently for a philanthropy event and I was blown away by the quality and materials pacific apparel used. This is not your average shirt, I would compare the quality and fit to many designer shirts I have purchased for 10x as much then what I paid at pacific apparel. The turn around was extremely fast and Marie and amber both where very hands on to make sure everything went smoothly for our event. Everyone who got one of the shirts could not stop raving about how high quality they where and how amazing the fit was. For designer clothes customer service and quality at extremely competitive and reasonable pricing go to pacific apparel!! read more

Called to get update. They say it's ready. Show up and the print looks really bad. Then reprints it and still don't have it. It was 3 words and this was an hour process. They did nothing to rectify the situation. read more

Great service and very professional staff, got the job done, and I'm very happy with the product. Definitely the go to spot in pacific beach for custom tee shirts. read more

Awesome experience with these guys. Had shirts for a Muscular Dystrophy Association event and they turned out awesome. The shirts sold great and everybody thought the designs were very cool. Their customer service was spectacular (Marie helped us out she was very nice). Best of all they were quick with the order and kept me up to date the whole time. Would definitely recommend read more

They came through at the last minute with printed shirts.... Bonus star. Problem is their smalls don't fit my petite girlfriends. So I was left with a bunch of unused shirts. I should have known better. The owner is a not pleasant in dealing with from the get go and he only warmed up to me when I whipped out my credit card. I went back to them for my refund knowing that it would be a lost cause but I figure I try to work with agro man. I stated my case, that these "smalls" are super small. They should advise against purchasing such a small small because they are the experts. He asked what I wanted to do. I didn't want to shake the man down but I wanted to see where his customer service stood. I suggested full credit back for 3 or 4 shirts of the seven smalls. "but then I would lose money" What part of you made a mistake do you not understand? Five minutes of redundant conversation, I spared my breath and hung up. read more

I've used Pacific Apparel in the past and never had any issues. I dropped off 4 jerseys to get names on the back, on Tuesday, for our 10 year old flag football team. Called on Friday (~11:00am) to check on the status and was told that they couldn't do the work/provide me a quote due to set up fees. They said they were going to call me later that day so I could come pick them up. It would have been great to know that more than one day before I needed the jerseys back for Saturday's game. Now I get to try and explain to the four boys who don't have their names on their jerseys why everyone else does, other than them. Thanks for nothing! read more

If I could give this place something lower I would. As a professional working to establish my brand they show no pride in their craft. No timelines established were ever met and ultimately led to me not getting my product before my event. Talking to the owners was a constant hassle and they were extremely unprofessional. They also are clueless when it come to their job providing constant excuses to quick fix problems in the graphics. They are will to put your project in jeopardy in order to feed their morbidly obese egos. read more

I researched Yelp to find a place to do embroidery for a single item- my younger daughter's felt pumpkin treat bag for Halloween. I wanted to have her name embroidered on it to match the same bag her older sister had. The place I originally went to told me they needed a 12-piece minimum and referred me here. I'm so glad they did, because I was in a pinch and there really are very few options in San Diego that would do a single embroidery job such as this. I originally went to a t-shirt/embroidery place in Pt. Loma and was turned away because they didn't like that the pumpkin couldn't lay flat on their machine- it was too "difficult" for them to bother with and couldn't be an *easy* job like a shirt.So I went to Pacific Apparel and they took one look at the pumpkin bag and said it would be no problem. They tried their best to match the font and size of the embroidery of my other daughter's bag. Pacific Apparel looks like they do lot of high volume orders/business for big time companies and I was appreciative that they were willing to work with me. The item was finished in a timely manner and I was given a call to let me know when it was ready to pick up. In fact, when I drove up with my two toddlers in tow, I was ready to unbuckle my girls out of their carseats and drag them inside to pick up the pumpkin. But, the owner was already outside talking to another customer, and he recognized me and ran into the store and motioned for me to stay in the car and brought me my items. I give them a double thumbs up for much-appreciated curbside service so that I didn't have to risk my life on Mission Blvd trying to herd my two kids out of the car. I would definitely rate them A+++++ for customer service- I would highly recommend this place and would not hesitate to come back again. read more

Five star customer service. I needed a shirt and tank top embroidered for a gift and had a short deadline. They quoted me cheaper than the 2 other places I'd called and were the only place open till 6pm (bonus). Everyone was super nice and made my $30 project feel very important they even offered to bring it out to my car when picking it up if I could not find parking. Both items turned out great and I'd defiantly use them again. read more

SERIOUSLY! I can't even begin to describe how much I appreciate Pacific Apparel. My company and I do not have an in house graphic designer, making it difficult to get images quickly over to production. They were extremely patient with me, and Elle is the BEST! I imagine I am extremely annoying to work with on these projects, as I don't have a solid idea of what I want, but she was so considerate, timely and helpful. She even helped design some of our shirts and help with coloring to lower costs. We have less than three weeks to our event and she made sure everything got done ASAP. They even went out of their way to order us person USB cords to have imprinted with our logo, which was awesome and saved us so much time. I highly recommend them and definitely work with Elle, she is amazing! read more

My experience with that company was pretty bad! But let's be more specific: The girls who took my order and interacted with me were fine even though at the end they still place my Logo/embroidery in the wrong spot (and I was very specific where my logo should go and we went over it many times), but it still worked! What was absolutely nasty is the owner ( Alex). Absolutely arrogant person! Very rude and not willing to help. If I would have more time to get my embroidery done I would walk away in the second. Will not recommend that place to anyone. Not because work it self was badly done, but the service . That owner should be never talking to customers face to face. Just BAD business. Surprise that that he still in the business. read more

There were some issues with my second order, the shirts were see through and the placement of the screen was not correct. After emailing the owner I was promised a discount for my next order but did not receive it due to lack of communication within the company. Recently the owner ended up contacting me and correcting the problem. Thank you for having good customer service, we will continue to use this company. read more

This place is THE BEST! The customer service was beyond perfect, and the owner (I forget his name, lovely Greek man) sat down with me and went over every piece to make sure it would come out just as I wanted. He had a lot of good suggestions, showing he knows his craft, so I had total confidence that the pieces would come out perfect. Don't go anywhere else! read more

Got 3 t-shirts made here by Ms. Elle Bandy. What a great job she and the rest at PA did. The shirts fit nice, and I get a lot of compliments whenever I wear them. I will DEFINITELY go there to get other personal t-shirts made for me.........GREAT JOB, ELLE!!!! read more

The crew and owner are great! Our Family has been going to Pacific Apparel for a long time and just love there work. Thank You Thank You Thank You! read more

These guys came through for me in a pinch - tiny order of two shirt that I needed in 48 hours. They happily helped me, even though what I was requesting was not a money maker. They had smiles on their faces, and gave me just what I was looking for! I would definitely recommend them! read more

The shirts I ordered were just dropped off to my doorstep. I had a last minute order during the Holiday Season and they handled my order with the patience and professionalism of a trusted friend. My shirts look great and look awesome with the caps I ordered a year ago. I will be using them again. read more