I would not trust this place with grooming my back hair. My poor Sheila came home looking like…read moreRobert Smith from The Cure. If you are planning to come here, I would recommend that you do nothing of the sort.

Very disappointing experience. My dog came out looking like she was put through a washing machine…read moreand chewed up while covered in the scintilla of hair that was cut. They told me they groomed my dog but she looked nothing of the sort; she looked like an old rag used in an auto shop. My dog honestly looked worse afterward. I would not recommend this facility, as the staff is unqualified and beyond unprofessional.

They did a fantastic job grooming our mini Aussie Charlie. They used our bathroom and bathtub but…read morethey did clean up afterwards and they did a good job. Will use them again.

I took my dog here when I accidentally missed my normal groomer date…read more Yvette is very friendly and very clearly loves dogs is she has several dogs in her household. She did a solid job with Stevie, and I know Stevie felt safe (she didn't shake like she does when she's nervous). The haircut wasn't as smooth as usual, meaning she had some rough Tufts of hair around her legs and face. However, I'd rather the face not be so smooth, thank risk cutting her face. I give credit to any groomer. I'd be afraid to have scissors around my dog's face if I was holding them. If you're not looking for a perfect dog show cut, I recommend this place. It was really nice that I could bring Stevie to her house. She was willing to come to my place as well, but I figured it'd just be easier if I went there. Yvette has all the regular dog table and normal stuff that comes with any dog groomer. I would absolutely feel safe about bringing Stevie there again.

Awesome groomer and my pets friend. Very personable. Clean…read moreand reasonable Reccomend you give her a try you wint be disappointed

Our Vizsla LOVES it here! We get pictures every time she's…read moreat daycare or in for boarding. All the staff love animals and seem to love where they're working. Our pup is exhausted on the ride home and sleeps well any night she's been to see her friends. Check the place out to see if you're comfortable with the space and I'll backup their daycare, boarding and training program with rave reviews.

Awesome place to board your pet. we have used them several times for boarding & every time is a…read moregreat experience. they send you multiple photos of your pet while at boarding or daycare. most recently we were in a pinch and weren't able to pick up our dog at scheduled time. they had a staff member come in extra & were able to get him on the bus to drop him off at our house which alleviated so much stress. highly recommend.

Short Story Jen is…read moreawesome and super caring for all the dogs. I rarely trust anyone with my dog, but after a very short period I came to trust in Jen and my dog loved the experience. I highly recommend using this day care, ESPECIALLY if you do not want you dog locked in a kennel for hours a day. Long Story I own a 5 year old boxer mix named Oscar. Oscar has been my only family, traveling with me for the past 5 years and I care for him very much. As so, it is very hard for me to leave him in the hands of others and NEVER over night. I started using the day care because of my work schedule and also because of how happy he was when I would pick him up. He quickly learned the word "day care" and really looked forward to seeing Jen and the other dogs. I became so comfortable because of his obvious enjoyment that this was the first day care I ever allowed my dog to be stay over night! When I relocated for work I wish I could have brought Jen and the day care with me!

Dog Crazy Daycare and Spa is wonderful!! MJ enjoys going and…read moreseeing Jen. She does a great job with taking him from a messy furball into a handsome little guy. Her prices are reasonable her work great.

My dogs love coming to Central Bark! My golden retriever used to go to a daycare in my hometown and…read moredidn't do so great due to being too energetic with other dogs, but Central Bark has worked with her since day one knowing how much she loves other dogs. She now is able to do daycare fully and learned how to greet other dogs properly and not be so in their face energizer bunny at first meeting. I am so impressed. The trainers have been working so hard with her and loves being with them! My other dog has epilepsy and they know everything to do to keep her comfortable and she loves being there! Such a kind and caring staff and gorgeous facility, I would recommend to anyone who wants to bring their pups to a place in Rochester that is actually safe for their pups!!

I took my 7 month old puppy there three times for enrichment program, when I went to pick him up on…read morethe third week, i was told "he is being dismissed for humping humans and chasing dogs"... I took him there hoping to get helpful some advice and training tips! I was not that impressed from day one with that place, they always seem to be in a hurry to get me in and out, the first thing out of their mouth in the morning when I walked in the door was "would you like to add on another service"? My puppy was very sad and shaking on way home last week!

I'm deeply disappointed and heartbroken over the treatment my dog Ace received at PetSmart. After a…read morerecent grooming appointment, Ace came home with a wound on his neck that he kept scratching and crying over. The area was raw, irritated, and clearly painful. When I reached out to the store, they failed to take responsibility. Despite there being a veterinary clinic on-site, Ace was never examined or given care. I requested an incident report, and though I was told I'd receive a call back, no one followed up. I eventually received a refund, but that doesn't undo the pain and stress this caused Ace. This isn't about money -- it's about accountability, animal safety, and trust. Grooming should never result in injuries, and every pet deserves to be treated with care and compassion. I'm sharing this so other pet parents know to inspect their pets immediately after grooming and demand proper documentation if something goes wrong. Ace is healing now, but PetSmart has lost my trust. #PetSafety #PetSmartReview #Negligence #AnimalCare #GroomingSafety #JusticeForAce The manager has failed to provide an incident report

Pet groomer Spencer told me my 5 month old puppy was "extremely difficult to manage" during the…read morebath & brush and would need to charge me an extra fee. I would've been ok with the fee and the comment in general had this been said differently. She looked like she just did not want to be there and it made me so uncomfortable that I ended up taking my pup to another Petsmart and had a GREAT experience. Turns out he has some difficulty with the dryer portion of the bath. Work on your customer service and don't work at a dog grooming place if you don't love dogs ...