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    Scrubs & Beyond

    3.0 (5 reviews)
    Closed 10:00 am - 7:00 pm

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    Norco Medical - Salem

    Norco Medical - Salem

    2.3(38 reviews)
    2.9 mi
    $$$$

    The service and care we received from, Norco Medical - Salem Oregon, from Dustin Scott, Lillian and…read morethe team was amazing, From the first contact, they understood the need, got all the information, made our job to get needed medical supplies We would recommend them strongly to anyone who needed safe, and good Care. They offer great value to you by showing in a slow and understandable way how to use equipment, how to order and reorder. Thanks Norco!

    This has been without a doubt the worst customer service experience of my lifetime, and I'm 68, so…read moreI hope to have some lifetime left. I just don't want Norco to be apart of it! I had been dealing with the Salem, Oregon branch of Norco for CPAP supplies and questions about mobility devices. They had always performed well, or at least earned a 'C' average, but the past several years I had noticed an erosion of the ability of the company to meet the needs of its clients. On February 20th, 2026, I placed an order for CPAP supplies from Norco Salem. After a couple weeks, I called to check on the status. The order had not processed. They had noticed I needed an updated prescription from my doctor. It seems the previous doctor approval had expired. Did anyone call me? Nope There were subsequent failures, including sending the request to the wrong doctor! I called Norco many times. The only time they called me was to tell me they had finally received the correct prescription from the correct doctor. But my sleep doctor had sent me an email with a copy of the prescription on the 20th of April. It took Norco a full week to acknowledge and record it. After two months and eleven days, and after placing an order earlier this week, I called this morning, May first, to make sure the order had shipped and was on its way. They lost the order. Placed it again. So on Friday, May 1st, 2026, I am still at least ten days away from receiving an order I placed on February 20th. I have to admit.....I have no hope and no faith in Norco's ability to deliver. They could have put the parts on their van and driven it to me, a distance of less than one mile! Don't take my word for it. There are plenty of sad reviews from disappointed customers. They share similar experiences. If you're looking for home medical supplies, mobility devices, CPAP support and the like, you have plenty of choices. I encourage you to do your homework! This is important stuff! You should deal with someone who does a great job and cares about you. NORCO AIN'T IT!

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    Scrubs & Beyond - medicalsupplies - Updated May 2026

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