I have never been treated so badly. I have been trying to get a bed & commode for over a year …read more They kept saying they didn't receive the prescriptions faxed by the doctor. This went on for weeks. I had them hand delivered. They told my caregiver they were not sending either item. I received a call from them saying the items would be delivered the next day. 20 mins later I received another call & was told they would not be delivered. Autholene Shields They are rude,unorganized & unprofessional

From the owner: We are a private pay, completely mobile business delivering durable medical equipment right to your…read morehome, specializing in rentals & repairs to residents of the Salem / Keizer, Oregon metro area. With over 16 years experience, we have the knowledge & equipment to meet your healthcare & rehab needs. Payment via credit card, cash or check is accepted through our secure, mobile payment system.

I've only dealt with the people here over the phone. My caregiver picked up the items I had…read moreordered. Everyone there was so helpful. I can't even say for what all they carry but so far they've had everything in stock that I've needed. I would absolutely recommend them.

Great, friendly, helpful customer service. Had exactly what we needed. Would highly recommend!read more

The service and care we received from, Norco Medical - Salem Oregon, from Dustin Scott, Lillian and…read morethe team was amazing, From the first contact, they understood the need, got all the information, made our job to get needed medical supplies We would recommend them strongly to anyone who needed safe, and good Care. They offer great value to you by showing in a slow and understandable way how to use equipment, how to order and reorder. Thanks Norco!

This has been without a doubt the worst customer service experience of my lifetime, and I'm 68, so…read moreI hope to have some lifetime left. I just don't want Norco to be apart of it! I had been dealing with the Salem, Oregon branch of Norco for CPAP supplies and questions about mobility devices. They had always performed well, or at least earned a 'C' average, but the past several years I had noticed an erosion of the ability of the company to meet the needs of its clients. On February 20th, 2026, I placed an order for CPAP supplies from Norco Salem. After a couple weeks, I called to check on the status. The order had not processed. They had noticed I needed an updated prescription from my doctor. It seems the previous doctor approval had expired. Did anyone call me? Nope There were subsequent failures, including sending the request to the wrong doctor! I called Norco many times. The only time they called me was to tell me they had finally received the correct prescription from the correct doctor. But my sleep doctor had sent me an email with a copy of the prescription on the 20th of April. It took Norco a full week to acknowledge and record it. After two months and eleven days, and after placing an order earlier this week, I called this morning, May first, to make sure the order had shipped and was on its way. They lost the order. Placed it again. So on Friday, May 1st, 2026, I am still at least ten days away from receiving an order I placed on February 20th. I have to admit.....I have no hope and no faith in Norco's ability to deliver. They could have put the parts on their van and driven it to me, a distance of less than one mile! Don't take my word for it. There are plenty of sad reviews from disappointed customers. They share similar experiences. If you're looking for home medical supplies, mobility devices, CPAP support and the like, you have plenty of choices. I encourage you to do your homework! This is important stuff! You should deal with someone who does a great job and cares about you. NORCO AIN'T IT!

I am been with lincare for about a year now and I have never seen any medical business run in such…read morea slope way. They never come out to check on your oxygen levels and it takes you forever to get someone on the phone to try to order anything you need. Then they act like you're taking up there time and most of the time you don't get what you ask for. I'm going to change oxygen companies as soon as I can.

This review is for Ashley and her kind and compassionate nature. I work at a memory care facility…read moreand had an oxygen regulator break right before they closed and Ashley stayed after closing just to help the resident and exchange the regulator. Thank you so much, Ashley! We truly appreciate your help. Thank you, bless you...

Renee is great respiratory therapist! She will try and try until she gets it right! Would highly…read morerecommend Cascade Sleep supply!

Peggy is very engaging and interested in a positive patient experience over selling goods. I have…read morebeen a client of Cascade for more than a year and have never been dissatisfied with any of the services or team members.

I hate everything about this place. Howard was informative, I'll give them that. Absolutely no way…read moreto contact this place. I've left voicemails and don't hear back. I've tried Facebook messaging and they don't read it. I'm trying to contact them because I have put in order after order after order and receive absolutely nothing. I'm so frustrated. How do they not have an email?! A working website?? Anything at all? Maybe I'll go to goodwill and find a fax machine and try my luck that way. So annoyed. And the location is so far away and the area it's in is pretty awful.

This company is incompetent when it comes to insurance billing. They messed up my bill and took…read morethem over a year to make one phone call to get it fixed. They said it was my job to take of it, then when I did, the only way to fix it was call a provider only line so they had to call. I explained to them many times I was doubled covered, yet they continued to harass me with a bill that should have never existed. Was it once fixed, all the could say was we are sorry we didn't do our job.

Very very helpful and knowledgeable. They took the time to explain everything. Scott helped us even…read morethough he didn't carry what we needed. We will use them in the future.

We are very appreciative of Kevin and team, we purchased a used wheelchair lift. Other companies…read morewould not help us move I and install it for a reasonable price. I contacted Kevin and he said yes of course. They relocated it to our house, then we had to get a plug in installed. They moved the lift, built the platform for the less than other companies quoted just to move it. Then about three weeks later they were finally able to install it. They had to build a platform, which is very nice. I am completely impressed and will recommend, Kevin, Jason, Logan and Jason.

google shows 2 ads for a Casio watch listed on and directly tied to 511tactical for 255$ not only…read moreis it not on sale but customer service would not honor the price and tried to say that it must be google fault which is not true, why would google know or advertise for free a site that did not request it, service rep Angel was not helpful at all and seemed to shift responsibility for this issue you have Lost a customer for life.

From the owner: 5.11 Tactical manufactures gear for every mission. Whether you are law enforcement, firefighter,…read moreems, military or looking for innovative durable solutions, 5.11 makes gear for you. Choose from a wide range of men's and women's apparel, backpacks, footwear and every day carry accessories.