I live in Lansing so I like to shop in Lansing and support the businesses in my town. I've shopped…read moreat Nobles for years and today was so disappointing. I'm the first one in the store at 10 o'clock at 10:11 I left because this guy was just too busy at the desk doing something then left for the storeroom what could be more important than a customer waiting to be helped with shoes ???plus there were papers on the floor from last night and things don't they clean up at the end of the night? What is happening to this wonderful store we have in our town

outstanding shoe store for people with hard to fit feet or foot problems. Mike the sales prep was…read morefriendly and knowledgeable. took his time measuring my feet and making sure the shoes I tried fit properly. let me try on several shoes that I wanted to test the fit and feel of. I wish there were more stores like this. this will be the only shoe store I go to from now on

A friend from out of the country needed new safety shoes? We stopped here after hearing great…read morereviews!! The selection is large and the customer service is great!! They also had a few shoes on sale, which was a pleasant surprise!

the manager Jose is a smug young kid with a poor attitude. I wouldn't recommend this place to a…read moresingle person. the selection is rsther tame and the customer service which was so highly reviewed on google is crap now. Wish I would have read help instead. do yourself a favor take the middle man out and go straight to a redwing or straight through the boot brand. You'd think being a work boot branded store they'd be a bit more knowledgeable about proper fit but I didn't feel that all during my purchase. I won't every be back here

Neither good nor bad. It was eh. The lady tried to tell me the shoes fit the same because they are…read moreunisex, but excuse me. Do you wear chucks? No it looks like I may be the expert here. So, yeah thanks. But I'll choose the ones I want. You have a good day. But this location has a large selection of all kinds of shoes in different colors. The store is spacious and clean. I would recommend.

Yesterday I approached the cashier to buy some shoes. She just gave me a nasty look and started…read moreentering my info into her computer/register. I noticed my email was wrong and asked how I could change it. She just stared down at her register punching in numbers and only talked to the other worker. So I asked very loudly and slowly,"How do I change my email?" THEN she looked up and smiled sarcastically and said, "Oh they only send mail to your email not the mail." I asked once again, "how do I change my email?" She again laughed changed it then said,"Let me take this earpiece out of my ear, ha ha." Then she walked away so I waited for a response like---your transaction is complete or thank you and have a nice day. Instead she walked over to the worker next to her and said, "well you only asked for an email so you don't get no reciept."

Ordered a pair of Dr. Martens boots from the schererville store. Boots came in a shoebox with no…read moretissue in the box, and they were fully laced already. I contacted customer service and they said to c ontact store where they were ordered. When I did that, I was given a b.s. excuse, and he even said " We usually reissue boxes before shipping them out" So why do I get the one that wasn't? Bad customer service.

Friendly staff held our shoes for us when we were coming from Valpo to pick up one of the last…read morepairs they had in the size we needed. Customer service rocked here and in Valpo. Prices are high, so watch for the sales.

New DSW.. So I suppose I should cut it some slack. The place…read moredid have all of the usual, a nice, large selection. I always search for shoes more than 40% off, but I guesss they're too new for the shoes to be that low priced. Everything is well priced all together. Once again, they're new, so I expected them to be a bit understaffed. I didn't really have anyone help me or the people next to me, so I think they'll need some new hires. I know I a man and don't usually want help, but, I've said this before, I'm not the July one that'll go here.

I ordered some boots and the bottoms had two left feet, even though the tops were normal (super…read morestrange!) anywhoo, the employees at DSW were so nice, honored by original price and shipped the new ones to my store for free. They made it really easy and were very apologetic. And their system is all linked so I didn't have to type any of my info in again or anything, super smooth process! Hooray!

Betty helped at check out... she was Great! I had an item that was advertised for a black Friday…read moresale, but it was not ringing up at the advertise price. Betty took her time while I was looking for the sale on my phone, she never hurried me She understood why I was looking for the sale price. She made my check out a very enjoyable experience..

Manager seems racist toward afro americans. I had a lady in sephora who refused to take my phone…read morenumber for points. She kept smirking at me. When I asked for my manager she told him I was very angry and argumentative. He came out I took her side. When I walked of he said they are always angry and you have to fight sometimes.

Update: the finished design looks amazing and it's done to…read morelast. Was ready in 2 days and they were so great to call and let me know. Very good experience!

brought in a jacket to alter. thought the shoulders needed to be brought in a bit.. the tailor…read morelooked and made suggestions. picked up a jacket which fit me perfectly! thank you for the excellent work,