A friend from out of the country needed new safety shoes? We stopped here after hearing great…read morereviews!! The selection is large and the customer service is great!! They also had a few shoes on sale, which was a pleasant surprise!

the manager Jose is a smug young kid with a poor attitude. I wouldn't recommend this place to a…read moresingle person. the selection is rsther tame and the customer service which was so highly reviewed on google is crap now. Wish I would have read help instead. do yourself a favor take the middle man out and go straight to a redwing or straight through the boot brand. You'd think being a work boot branded store they'd be a bit more knowledgeable about proper fit but I didn't feel that all during my purchase. I won't every be back here

Neither good nor bad. It was eh. The lady tried to tell me the shoes fit the same because they are…read moreunisex, but excuse me. Do you wear chucks? No it looks like I may be the expert here. So, yeah thanks. But I'll choose the ones I want. You have a good day. But this location has a large selection of all kinds of shoes in different colors. The store is spacious and clean. I would recommend.

Yesterday I approached the cashier to buy some shoes. She just gave me a nasty look and started…read moreentering my info into her computer/register. I noticed my email was wrong and asked how I could change it. She just stared down at her register punching in numbers and only talked to the other worker. So I asked very loudly and slowly,"How do I change my email?" THEN she looked up and smiled sarcastically and said, "Oh they only send mail to your email not the mail." I asked once again, "how do I change my email?" She again laughed changed it then said,"Let me take this earpiece out of my ear, ha ha." Then she walked away so I waited for a response like---your transaction is complete or thank you and have a nice day. Instead she walked over to the worker next to her and said, "well you only asked for an email so you don't get no reciept."

Ordered a pair of Dr. Martens boots from the schererville store. Boots came in a shoebox with no…read moretissue in the box, and they were fully laced already. I contacted customer service and they said to c ontact store where they were ordered. When I did that, I was given a b.s. excuse, and he even said " We usually reissue boxes before shipping them out" So why do I get the one that wasn't? Bad customer service.

Friendly staff held our shoes for us when we were coming from Valpo to pick up one of the last…read morepairs they had in the size we needed. Customer service rocked here and in Valpo. Prices are high, so watch for the sales.

New DSW.. So I suppose I should cut it some slack. The place…read moredid have all of the usual, a nice, large selection. I always search for shoes more than 40% off, but I guesss they're too new for the shoes to be that low priced. Everything is well priced all together. Once again, they're new, so I expected them to be a bit understaffed. I didn't really have anyone help me or the people next to me, so I think they'll need some new hires. I know I a man and don't usually want help, but, I've said this before, I'm not the July one that'll go here.

When it comes to shoes, I'm always willing to check out any place that advertises good shoes for a…read morebargain price. DSW is definitely the place to go for this! They have a wide variety of well-priced shoes, not only on the main floor, but also over in clearance. Not only do they sell shoes, but they also have a good variety of other accessories like bags and scarves for men and women alike! This location recently popped up in the new strip mall, so it is at the top of the line in appearance, which made me feel like I was shopping at a store more upscale than the prices reflected! 5 stars in this aspect! The customer service that the employees provided was great, I felt like they were there if I needed them to be, but they weren't overly stalkerish. They also told me about how they could ship me the shoe I wanted directly to my house for free shipping if I couldn't find my size in their store, which I thought was a great customer service feature. Once I went to check out, I couldn't remember if I had any rewards through the rewards program and they were able to look it up with just my phone number, which I thought was very convenient. All in all, I will continue to come back to DSW locations. If all of them are as good as this one, then they win in my book!

Betty helped at check out... she was Great! I had an item that was advertised for a black Friday…read moresale, but it was not ringing up at the advertise price. Betty took her time while I was looking for the sale on my phone, she never hurried me She understood why I was looking for the sale price. She made my check out a very enjoyable experience..

Manager seems racist toward afro americans. I had a lady in sephora who refused to take my phone…read morenumber for points. She kept smirking at me. When I asked for my manager she told him I was very angry and argumentative. He came out I took her side. When I walked of he said they are always angry and you have to fight sometimes.