Tons of shoes to choose from and the prices are reasonable. I usually…read more find what I'm looking for here. Love it

Maddy just went above and beyond helping me try on several pairs of shoes for my super wide feet!…read moreWhen they didn't have my size she called around to other DSW's until she found one that had my size! Then she had them put it on hold for me, and even helped me with the rewards app to see how much points I had. Maddy was very pleasant and bent over backwards to help me out! I will be shopping at this DSW from now on because the customer service is out of this world!

The worst customer service. The staff is ghetto and rude. The lines are always long. That is a…read morefemale front end supervisor or manager with colorful braids. She is the absolute worst. I wouldn't recommend this location to my worst enemy

A lot of young unprofessional employees don't help or answer the phone have you on hold for over 30…read moremin ... many are rude I don't understand if you don't wanna work don't come in

I live in Lansing so I like to shop in Lansing and support the businesses in my town. I've shopped…read moreat Nobles for years and today was so disappointing. I'm the first one in the store at 10 o'clock at 10:11 I left because this guy was just too busy at the desk doing something then left for the storeroom what could be more important than a customer waiting to be helped with shoes ???plus there were papers on the floor from last night and things don't they clean up at the end of the night? What is happening to this wonderful store we have in our town

outstanding shoe store for people with hard to fit feet or foot problems. Mike the sales prep was…read morefriendly and knowledgeable. took his time measuring my feet and making sure the shoes I tried fit properly. let me try on several shoes that I wanted to test the fit and feel of. I wish there were more stores like this. this will be the only shoe store I go to from now on

I stopped in looking for a good deal and I'm so glad I popped in. The store was very clean and…read moreorganized. There was a relaxed atmosphere and cool music playing. The cashier was knowledgeable and helpful. I will definitely return. I highly recommend stopping by if you're looking for some good deals on authentic kicks.

Doesn't answer phones . Rude and doesn't know how to talk to people . Very unprofessional and needs…read moreto be closed

Tom's Treasure Chest is relatively a new business, at this location for about 30 days according to…read moreTom. Taking this into consideration, he has not yet got it all together, which is why I gave him a little grace period, otherwise it would be 2 stars. He needs to get it together and quick. Nothing is displayed properly. There is no rhyme or reason to this madness. Nothing is organized according to theme or period or merchandise. It seems like it's packed with an anything and everything goes concept. in hope you'll find something so that the rent can be paid. Tom eagerly follows you around asking if you are looking for anything in particular and I'd say no, because it would be like looking for a needle in a haystack. #NoTime I don't like used clothes laying flat in a pile or old shoes, that's not interesting to me. Stop trying to be everything to everybody, focus and arrange your wares in a pleasing way. Lots of potential and a good location could turn this unorganized place into a charming and profitable operation for Tom's Treasure Chest by creating a more visually appealing vintage shop. Good Luck!

I came in there today to find out they let go one of the BEST sales reps they had! I walked in and…read moredid NOT receive a warm welcome ! No one helped me find a size & I did not purchase my usual 3 pairs of shoes . Noonie always made that happen! He had excellent customer service & I always left there happy and laughing. Not to mention The managers are rude .

This place sucks. I was in here for over an hour trying to get shoes due to them being under…read morestaffed. Then when I get in the long line to make a purchase they lost the shoes !!! Terrible service. They don't deserve any stars.

Neither good nor bad. It was eh. The lady tried to tell me the shoes fit the same because they are…read moreunisex, but excuse me. Do you wear chucks? No it looks like I may be the expert here. So, yeah thanks. But I'll choose the ones I want. You have a good day. But this location has a large selection of all kinds of shoes in different colors. The store is spacious and clean. I would recommend.

Yesterday I approached the cashier to buy some shoes. She just gave me a nasty look and started…read moreentering my info into her computer/register. I noticed my email was wrong and asked how I could change it. She just stared down at her register punching in numbers and only talked to the other worker. So I asked very loudly and slowly,"How do I change my email?" THEN she looked up and smiled sarcastically and said, "Oh they only send mail to your email not the mail." I asked once again, "how do I change my email?" She again laughed changed it then said,"Let me take this earpiece out of my ear, ha ha." Then she walked away so I waited for a response like---your transaction is complete or thank you and have a nice day. Instead she walked over to the worker next to her and said, "well you only asked for an email so you don't get no reciept."

This is my first time ever hearing of this store and not only did they do a great service and they…read moreheld me down with a shoe I truly wanted! 5-star review!!!! Customer service was amazing!!! Hopefully, I can do business with you all in the near future! Thank you so much!

Customer service is terrible they never answer the phone! It rings once and then that's itread more