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    Scripps Memorial Hospital

    5.0 (2 reviews)
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    2 years ago

    Helpful 4
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    11 months ago

    the staff,dr's,nurse's,etc are so caring,compassionate and very understanding!!if i had to rate them outta five stars,i'd give em 100!!reetz

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    SimonMed Imaging - Encinitas - MRI time

    SimonMed Imaging - Encinitas

    1.9(59 reviews)
    1.9 mi

    First, I had an appointment with Jesus and the rest of the staff on Friday and this lovely man said…read moreyou know we're running way behind so maybe you should reschedule. So I did and I went today and met the equally lovely Laura at the front desk who took such good care of me and I got in maybe 10 minutes late but still pretty good, and the guys in the back Jason and maybe Raamon took such good care of me with two shoulder MRIs it's completely different than other people have had and I was really glad to have the experience that I had. Thank you all.

    You should have nothing expected from them because they make you lost all the morning without…read moreapologizing or understanding. Unprofessional people, untrained receptionist. Today we had a very bad experience with SimonMed Imaging. We had two appointments scheduled at 9:00 AM, but we were never given the address. When they called to schedule the appointments, they said all the information would be sent by text message. However, the text only included the date and time -- no address. When we searched online, we found two SimonMed locations in Encinitas: one on N El Camino Real and another on Saxony Rd, which was very confusing. We tried calling the number that originally contacted us, but it was only an automated system directing us to the website. We decided to go to the N El Camino Real location first, but there was a sign on the door saying "No X-Ray Today." Because of that, we thought the location was closed, so we drove another 3 miles to the Saxony Rd location. By then, we were about 8 minutes late. The lady at the Saxony Rd office was very kind and helpful. After hearing our situation, she called the first location and told us they could still see us if we came back right away. However, when we returned to the first location, the man at check-in showed no understanding or apology. He told us they would only see one person and the second person would need to reschedule for another day. We are very busy, and this situation was not our fault. We wasted a lot of time and effort driving back and forth between two locations because of unclear communication from SimonMed. Instead of apologizing for the inconvenience, they acted like it was our problem. We decided to cancel both appointments. When we said we wanted to cancel, he even asked, "Are you sure?" Yes, absolutely sure. Poor communication, lack of customer service, and no accountability for the inconvenience they caused.

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    SimonMed Imaging - Encinitas - Front desk

    Front desk

    SimonMed Imaging - Encinitas
    SimonMed Imaging - Encinitas

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    San Diego Imaging

    San Diego Imaging

    3.3(34 reviews)
    10.9 mi

    I was very nervous because I had to get an ultra sound and mammogram to check on dense breast…read more Everyone here was very professional and helpful....of course I was a little bit nervous....but everyone was great...I would recommend this place to those who need it!

    I almost never leave negative reviews unless they really work for it. Well, congrats Escondido…read morelocation. Need an x-ray? No appointment is necessary. Just walk in. Sounds good to me. The website says they open their doors at 7:00 a.m. Hey, that's convenient! And, it's true. They open their doors at 7:00 a.m. So far, so good. The unhappy and unhelpful desk gal then may tell you that IF the tech who does the x-rays was coming in, they won't be coming in until 8:00 or 8:30 a.m. But they are not coming in today anyway so pffft. So, now, we've veered off the path and are headed over the cliff. Basically, the website is misleading. If your tech isn't coming in until later than 7:00 a.m., how about a little additional info on the website? And how is a patient supposed to know whether a tech will be at any particular location or not on any particular day? We just have to visit the location to find out? Umm, no. I STRONGLY urge you to make an appointment no matter what they say about no appointments necessary or what location you intend to visit. Given the (poor) service, I won't be visiting the Escondido location ever again, even though it's the most convenient one for me. In all fairness, the Oceanside location provided me with very good service.

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    San Diego Imaging - Dirty carpet, vomit?

    Dirty carpet, vomit?

    San Diego Imaging
    San Diego Imaging - Trash on the floor

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    Trash on the floor

    Scripps Memorial Hospital - diagnosticimaging - Updated May 2026

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