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Encinitas, CA

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Scripps Memorial Hospital

5.0 (2 reviews)
Closed • 8:00 am - 12:00 pm, 1:15 PM - 5:00 PM

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2 years ago

Helpful 4
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Love this 2
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1 year ago

the staff,dr's,nurse's,etc are so caring,compassionate and very understanding!!if i had to rate them outta five stars,i'd give em 100!!reetz

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People searched for Diagnostic Imaging 863 times last month within 15 miles of this business.

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Imaging Healthcare Specialists - Encinitas

Imaging Healthcare Specialists - Encinitas

3.4(233 reviews)
1.9 mi

Definitely go to a lab like this as the cost is cheaper than scripps hospital or offices as they…read morecharge 5x more then a lab.

HORRIBLY non-communicative, unreachable, unapologetically rude…read more This is a warning to ALL Physician offices that might want to send a patient here. They ask you to send orders but FAIL to tell you they only want electronic or typed imaging orders. They wait until your patient arrives then tell them they can't scan them because the orders were hand-written (which is typical). You write "STAT" on the order but that will be ignored. They apparently do things on their own time. When you call to urgently get the results (we are concerned our patient has a broken wrist) they are COMPLETELY UNREACHABLE ... hiding behind a poorly configured AI phone answering system that has no way to understand you need STAT results. The managerial incompetence of this imaging center is staggering. This is just from a medical provider's perspective. Our patient already had to experience a 1-hour wait in getting a simple wrist x-ray because of their stupidity. It is 24 hours later and they have failed to send results and I have been on hold for 1 hour and 45 minutes trying to get this. AVOID, AVOID, AVOID!!! Epic Failure! FINALLY ... after almost 2 hours on hold and people at this facility not picking up calls (yes, I am speaking to the people in your records dept) ... someone named Penny took charge and got in touch with someone named Amanda ... who has assured us that we will see the report within an hour. It turns out that, though they had us resend the orders, typed ... they totally IGNORED that it said "STAT" in big, bold letters, and had not bothered reading the images.

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Imaging Healthcare Specialists - Encinitas - PET Scan with Kelly & Tim.  Very nice staffers!  Made me very comfortable.

PET Scan with Kelly & Tim. Very nice staffers! Made me very comfortable.

Imaging Healthcare Specialists - Encinitas - Lobby

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Imaging Healthcare Specialists - Encinitas - Lobby

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SimonMed Imaging - Encinitas - MRI time

SimonMed Imaging - Encinitas

1.8(65 reviews)
1.9 mi

- how long you wait on line to talk to someone frm another country who unfortunately, is hard to…read moreunderstand - you can't call a local office to talk to someone - Laura the front desk person was very nice but she was doing the job of probably two or three people - Kristine the tech was very nice - the only reason I went here is because it was cheaper than going to another Imaging place because it was out-of-pocket - lastly Laura did not tell me that using a credit card would be more money. Otherwise I would've paid cash. They have a surcharge when you use a credit card. Go somewhere else it will be less aggravating!!!

You should have nothing expected from them because they make you lost all the morning without…read moreapologizing or understanding. Unprofessional people, untrained receptionist. Today we had a very bad experience with SimonMed Imaging. We had two appointments scheduled at 9:00 AM, but we were never given the address. When they called to schedule the appointments, they said all the information would be sent by text message. However, the text only included the date and time -- no address. When we searched online, we found two SimonMed locations in Encinitas: one on N El Camino Real and another on Saxony Rd, which was very confusing. We tried calling the number that originally contacted us, but it was only an automated system directing us to the website. We decided to go to the N El Camino Real location first, but there was a sign on the door saying "No X-Ray Today." Because of that, we thought the location was closed, so we drove another 3 miles to the Saxony Rd location. By then, we were about 8 minutes late. The lady at the Saxony Rd office was very kind and helpful. After hearing our situation, she called the first location and told us they could still see us if we came back right away. However, when we returned to the first location, the man at check-in showed no understanding or apology. He told us they would only see one person and the second person would need to reschedule for another day. We are very busy, and this situation was not our fault. We wasted a lot of time and effort driving back and forth between two locations because of unclear communication from SimonMed. Instead of apologizing for the inconvenience, they acted like it was our problem. We decided to cancel both appointments. When we said we wanted to cancel, he even asked, "Are you sure?" Yes, absolutely sure. Poor communication, lack of customer service, and no accountability for the inconvenience they caused.

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SimonMed Imaging - Encinitas - Front desk

Front desk

SimonMed Imaging - Encinitas
SimonMed Imaging - Encinitas

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Scripps Memorial Hospital - diagnosticimaging - Updated October 2026

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