Back in September, we had work done where they were going to replace the screens around our patio…read moreto include power washing the frame as part of the quote. The owner was friendly and offered a good price with a good estimated turnaround time for the job to be completed. When the power washer was supposed to come, the owner informed us that person's family was impacted by the hurricane that hit North Carolina and would be delayed on that part of the contract. I agreed since that was an act of nature that impacted his worker. Then after a few weeks, I tried calling, texting, emailing multiple times to no response. Eventually I got ahold of him after 2 months and he had said he had COVID and was hospitalized. Now it has been another month since our last contact from the business owner and there has been no further outreach regarding finishing the contract. The screens part of the installation was nice, but our frame still looks like shit since it still hasn't been power washed. I am torn, but due to the continuous lack of communication and not completing the job we contracted, I can't recommend this business at this time.

Amazing! And I am so grateful. They came to rescreen my pack patio screen. They got it done…read morequickly and it looks great. The price was awesome. Highly recommend.

Quick and efficient work at a great price, willing to come back for minor adjustments as needed.read more

From the owner: Seamless Gutters and repair Screen read more

Perfect job. Screening matched perfectly with our home. I highly recommend this company.read more

Keeping me informed and leaving me a message is appreciated. I appreciate the quick response and…read morehaving options to select a date and time for the job is also helpful.

Ron L. installed my cage and screen years ago, so when it came to rescreening, they were my first…read morecall. I got some other quotes, but a screen is just a screen, right? Regardless, Ron L.'s professional approach at this stage led me to select them for the job, and I did. They sent an email on Thursday that read, "Great news, we'll be on your job tomorrow." Okay...that works. And then a crew showed up completely unannounced at my home that evening at 6:30 because they were there to measure the job. Umm...didn't the "office" send you the specs? No...that's why we're here. Okay, strike one, and I sent a message to Ron and another company representative, and crickets.... The crew came back on Friday, Saturday, and Sunday to do the job. It's a good thing I didn't intend to use my backyard space for what should have been a one-day event (according to Ron L. and every other screening company I spoke with). And then the crew left on Sunday. No notice, no final report, no review with the customer...just drove off. Then I checked out the work and found that they ran the screening from one side of the lanai to the other. Had Ron L. bothered with any quality checks, that may not have happened. But they didn't, so now I had to address it, and I did. The crew made excuses and said that's how they did "rescreens." The same crew came back out the next weekend, fixed the problem that I (not the company) found, and again...drove off with zero notification. Then, 2 weeks later, I received the final invoice. So, of course, I asked the question again. How do I know the work was done to any kind of standard? So far, I have had to address every issue with the company and its crew. Here I go again, and I contacted the company. Only then did someone who said they were the project manager reach out to me directly (first time) to address my concerns. It's at this point that I told the individual (I'll leave your name out of it, but you know who you are) that I was disappointed in the company's ability to communicate to me what was going on. Of course, I again addressed the crew's attempt to shortcut the job, and the response I got was "they're lazy." So here we have a project manager (who doesn't know what it means to manage a project) who is diming out their work crews. They're only lazy because you are an ineffective manager. They offered an apology and only then said they would come out to review the crew's work and thus do their JOB. I offered my comments as constructive feedback and asked if they were willing to offer any additional concessions (other than an apology and acknowledgement that they need to do better). The response I got was that the work was done. Okay, fair point...but I had to do YOUR job and inspect the work. Ron L. has a terrific reputation for building cages, and I will likely use them again if I ever need a new one or a rebuild...but I simply can't trust them to do my screens, especially when they hire out subcontractors and don't follow up on the work. They lied to me and tried to deceive me. I can hope they can figure out how to transition their build expertise into their larger business plan, and remember that the customer (read the one who is paying the bills) should be your primary focus.

If I could give these guys more than 5 stars, I would. I had very heavy damage to my pool cage from…read moreHurricane Milton last October and it needed to be replaced. I did my due diligence, got 3 quotes and not only were they the least, they offered the tear down at no expense if I went with them. Both other quotes had a 2k charge plus one of them wanted half of the contract price advanced to them upon materials delivery. And maybe that's normal but I wanted my insurance money to sit in the bank until the very last minute. RL Aluminum did a fantastic job and I couldn't have hoped for a nicer company to handle my cage rebuild. I highly recommend them.

Perfect! Project done beautifully. On time AND in budget. Would use again. All screens repaired…read morequickly.

Let me tell you this guy is AWESOME!! Fantastic work in a…read moretimely manner, super reasonable pricing and great customer service! I called him one day and he came out the next...on a Saturday to boot! What more could you ask for?! Perfect service! Thank you so much for the great work. Glad to be your first review!

contacted Chuck at Just Doors via text message and he responded that same day…read more I told him I was interested in a glass insert for my front door. He asked a few specific questions about the door to see if it was possible to do the install. Once it was determined it could be done, he sent me a link to the glass insert manufacturer he uses to make my choice. I contacted Chuck a couple of days later with my choice. He texted me the price of the door and his installation fee. He was able to set up an appointment the next morning for the install. He arrived on time, was polite and got right to work. He was done and in about 30 minutes and had the door back on the hinges. I am very happy with my choice and Chuck's workmanship. I would highly recommend his work.

What amazing customer service we received. I have been calling many other vendors but I could never…read moreget anyone to pick up the phone. I called just doors and was greeted by a real person that wanted the job. I was able to pick out the glass I wanted and it was installed the next day. Owner of the company came on time. Was very careful with the door and 45 minutes later we had a new door that is so beautiful. We recommend Just Doors as they did a great job.