Wow, with these reviews you'd think this was a last-resort type of option. In reality, Martz is…read moreScranton's lifeline to New York City. Since I moved to NYC, I've been taking the Martz bus to visit my family in Scranton pretty regularly. Let's say 6 round trips per year. I have never had any type of issue. I don't think the bus has ever been even ONE MINUTE late leaving Scranton or leaving PABT. While you do get a nice mix of working professionals from the stops in the Poconos, your stereotypes about *who* is taking the bus if not traveling for work are going to be pretty accurate. Is it painful to pay $133.99 to have to sit next to someone who spends the whole trip eating and talking on their phone? Yes. Have I witnessed people drink personal alcohol on the bus? Yes. Did I once witness a man--while on the moving bus--call Martz customer service (rather than speaking to the driver) to ask for the bus to be stopped due to cosmetic damage on the bus's exterior? Yes. Still, these people are greatly outnumbered by respectful commuters. It's not perfect, the price is way higher than you'd expect, but it gets the job done. The peace of mind and quality time with my family has been priceless.

The person who works at the Scranton terminal was really helpful. That being said, the company…read moresucks. You can call customer service but nobody will answer (even when you are second in line) or call you back. The online reservation system is confusing. It's actually one area where Greyhound is pretty good. I had no idea if my bus was late or not, and to switch to different bus is impossible online. It seems all geared to make you call the customer service number that nobody will answer

Me and my wife used Kurt's company for our wedding back in September and he made things so easy and…read moreefficient for our wedding day. Kurt was so professional and very easy to work with. He communicated multiple times prior to the day and during our wedding weekend, which allowed us to not have to stress with everything else going on. We used two buses and the limo bus for the day and he and his drivers were so nice and punctual during our busy wedding day. Bottom line...Kurt and his team WERE AWESOME! I apologize for not reviewing sooner. Thank you Kurt for your professionalism, timely answers for our endless questions, and for just being an overall great guy and super easy to work with. My wife, Tara, and I will recommend you to anyone we can and keep your info for any future needs we may have. We cannot say it enough....THANK YOU FOR BEING A PART OF OUR WEDDING DAY AND MAKING IT MEMORABLE!

Cannot say enough good things about Kurt and his team! We used their services for our wedding day,…read moreand everything went perfectly. There was constant communication and zero stress. We had a school bus, limo bus, and sprinter van. All of the drivers we courteous and helpful. Will be using Caruth Bus Lines again for all of our transportation needs in the future!

We had a great experience using A.J. The booking process was easy, the bus was clean and…read morecomfortable, and everything was right on schedule. Our driver was friendly, professional, and made the trip stress-free from start to finish. I would definitely recommend them and will be using them again in the future!

We used this company twice in the last month. First Trip they were hired by our travel agency to…read morebring us to the cruise port. - on the trip to the port - the bus was freezing cold. This was in July for a group going on a trip to the Bahamas - it's not like we had sweaters. - on the return trip - the bus was showing signs of age, and rode very hard. The driver was very 'jerky' with the shifting, and proceeded to get lost in the local town for the drop off home. The second time was for a large group trip to a Phillies Game. This company was used by the organizers. - On the way to the game, the driver almost went the wrong way, and the passengers had to tell her the correct way to go. - there were 3 busses. We were supposed to stay together because of the parking passes. Apparently 2 busses did not get the memo and decided to stop at a rest area (there are bathrooms on the bus). Our bus had to stop on the side of the highway for 15 minutes and wait for them to catch up - the bus was very uncomfortable - like the shocks have seen better days - on the return, the driver had no idea where she was going, and apparently has never heard of GPS. After wandering for a half hour in the wrong direction, passengers were using their cell phones and giving her the directions to use. I cannot recommend this company - especially not their drivers.

I have used Titos from Scranton to paterson NJ and I have never had a problem they have been on…read moretime every time and good rates

From the owner: PRINCE Express(van service) Princeexpress32@gmail.com…read more 1 (570) 290-9270 *Welcome to Prince express, a new friendly family business. We provide affordable transportation services through Pennsylvania, New Jersey and New York. Call to reserve your spot with us for your next trip out of town. Pick-up will be at your location. We look forward to servicing you with excellence. *ABOUT US We are a small friendly family van service company that is going to provide safe and reliable commute from state to state. It began a year ago when I realized all I wanted to do was provide nice small affordable prices for my people to be able to go visit family or friends

I cannot say enough good things about this family owned business. I had to transport my husband…read morefrom West Orange New Jersey to New York Presbyterian Hospital in New York. Jennifer bent over backwards at the last minute to accommodate our request, got us on the schedule, helped me bring my husband down the stairs in a wheelchair, and finally stayed in the city with us until it was time for me to come home. The next day she even told me that she was thinking of us and hoped that we were doing well. That's the personal service that a company like this can provide and does it very well. Thank you Jennifer and B&A for all your help and for being there when we needed you. I fully recommend them to anybody who needs transportation by people who really care.

I have a father with dementia who has been staying with me for the past two weeks. He gets very…read moreconfused and is sometimes combative and other times very weak and unstable. I was supposed to drive him home today but was terrified that he would try to jump out of the car while I was on the highway or worse take over the wheel and cause an accident. I was telling someone how nervous I was and they suggested medical transit. I thought that was a brilliant idea and started searching the web. Most people were kind of rude and told me that they could not do it without 24 hour notice. One of the quotes I got was $500 for a 37 mile ride. I am so ecstatic that I came across this company. With two extremely positive reviews ( most places have 1 or 2 stars) I called and had the pleasure of speaking to Jen. She was so nice and quoted an extremely reasonable price. Told me what time she would be there and said it all depends on traffic but she kept constant communication and arrived relatively close to the initial time she gave me. She helped my dad from the house to the van and assured me she would call when she dropped him off. She called and told me she walked him to the door and reunited him with his wife. I am so grateful that I stumbled across this company and would not hesitate to recommend them to everyone.

Our annual NYC trip (12/20/25) was 1 hour shorter than all of the previous years ( used to be…read more8am-8pm) & instead of $45 pp it was $50. With no explanation. One hour is a big difference when trying to see the sights in NYC at Christmas time. Really disappointing.

dirty bathroom smelt so bad when the door opened. the door kept flying open whilst taking right…read moreturns.

We had a great time! Your driver that day was awesome! Very personable and nice! We really enjoyed…read moreourselves and had fun on the bus. Super accommodating with great recommendations! Would definitely use again!

We used their limo and party bus services for our wedding and they were super professional and…read morefriendly! Everyone loved our drivers! They got us to our destinations safely and on time. They even escorted us with large golf umbrellas when it started to rain! The vehicles were top of the line and were fully stocked with our favorite beverages to start the party asap. Definitely recommend!