A year later and this poor quality is still coming through. Do not believe when they say it will…read moreget better. I see every stupid so called zipper cut like a puzzle. they do not follow or belong to turf societies. Feel free to cantact me for photos. they will never admit mistake and are counter sueing rather than just admitting. biggest mistake ever going with this company. Contact me and I will help. Do not fall for this.

From beginning to end Synthetic Turf Northwest (STNW) is a class act. Communication is key to any…read moreproject and STNW kept the client informed every step of the way. Our design appointment was informative, and James knew his product. Our scheduling for install was quoted as within four weeks, but install was started in less than two weeks. The work crews were always on time, professional, and after each step of the process, they thoroughly cleaned up. The end product is beautiful, a bit expensive for 'grass', but well worth the investment. At the end, our Project Manager, Matthew, visited in person and made sure we were happy. During the process the office, Misha, checked with us several times to explain payment, maintenance, etc. Customer Service tends to be missing from many service companies, but STNW has set the standard.

I received a date from them when they were available to look at the work required. This was not…read moreconvenient for me so I responded when the earliest I was available. Did not get a response from them for over a week with another date that they were available. I responded that the window had closed for anymore responedents.

From the owner: At Luxury Enterprises we put the customer first to insure the job is done to their satisfaction! We…read moreare a diverse team who can complete any given task. We take pride in our work and our finished products. Contact us for a FREE estimate !

Right from the start there were issues acquiring the putting surface for my sports surface. Product…read morehad to be returned twice due to poor quality control, this was not the local distributors fault but that of the factory. However, once it arrived, the lack of understanding with regards to how to grade the subservice base was bad as the "install team lead" had no idea about allowing for settling of the base. Supervision and leadership was severely lacking. The company promised follow up and fall/spring maintenance which has never occurred and no contact with the Owner/manager of local company has been non-existent. I had asked for assistance with levelling of the base as certain areas had settled. The owner said they would be able to do the work in April, 2026, and have yet to hear a word from him. No surface maintenance, no call-back, not a single word. I have been forced to look for someone else to help me with establishing a smooth playing surface of which I paid over 25,000.00 for with promises that have NEVER been fulfilled. I always want to support local companies but have continued to be bitten in the ass by lack of professionalism and integrity. This whole experience with SYNLawn has forced me to never recommend this company for "Intricate, precise" work that is needed with certain projects. If all you want is an artificial lawn and don't mind substandard work (in and out and on to the next job) then you can have them but don't expect true professional craftsmanship with an eye for detail. SO DISAPPOINTED!!

Highly recommend. Our front yard never looked better. Great product, knowledgeable, friendly,…read morepolite crew who treated our home and property with respect. These guys know their stuff. We get lots of compliments from neighbours, family and friends. We had other comparable quotes but we liked the good communication, time spent explaining the product and installation (with samples) and the feeling we both had the same envision and goals for the project. We listened to their suggestions but our concerns, questions were also heard and addressed. We made the right decision with Synlawn. Thanks guys!

This company stands by the quality of their work. Initially, there was a problem with part of the…read morework performed on our property (a small retaining wall) by an employee who is no longer with the company. The owner came out to assess the situation and had the problematic part of the work redone. The work is beautiful now--exactly what I was hoping for.

Jesse listened very carefully to create exactly what we wanted: a natural looking, park-like front…read moreyard with winding, hand cut hardscape paths, and placements of beautiful large stones that you can sit on or admire. You would never believe how they transformed the heavy ivy and dying shrubs on a hill - now it features a retaining wall that blends with the natural environment that faces the park and flowers all around. We are very happy with him and his polite team who worked very hard, even in the pouring rain! West Coast prices are very fair too.

I redid my backyard and ordered two pallets of sod to do it. The prices for sod were excellent and…read morecheaper than any option in the area. I wanted to see if I could get the sod early so I could benefit from the coming rain, and they got it two me on my requested date of Thursday when ordering it on a Tuesday late afternoon. I think I talked to Kim on the phone and she told me she would call me Wednesday to confirm she could make the delivery date with a tight window. She did what she said she would and called me back. Got it to me Thursday. I was extremely happy with the product and their service. And if I ever need sod again I'll be a returning customer. Don't buy at Home Depot or Lowe's. They charge DOUBLE or more for what you pay from Professional Turf Growers. Plus their sod sits in the parking lot for God knows how long before you buy it. Again, I had a great experience with this company and I would recommend them.

I am a recently retired professional landscape contractor in Bellingham WA. I had an extremely…read moreunpleasant experience with this company on my final job recently. Had 4 pallets of sod delivered. Noted ripped pieces hanging off 1 pallet. Driver said it was green, then said " I DON'T HAVE TO LISTEN TO THIS SH*T ANYMORE!" Great customer service. 1 pallet of material had no plastic netting in it. I was charged for this. 5-10% of pallet falling apart, not cut to correct size. Junk. Called them on it. They said I was only one to complain[ another contractor friend of mine had same problem, switched supplier]. Said I would dispute w/credit card company. That got their attention! Offered to replace sod. That would have cost me money in labor than it was worth. Said they would give me a credit on invoice. Hasn't happened. Long story short. Don't BUY FROM THIS COMPANY! 9/29/17

Very disappointing experience with Laidrite. Instead of focusing on the quality of their own…read moreproduct and service, the representative spent a noticeable amount of time speaking negatively about other companies in the industry, which came across as unprofessional and desperate. On top of that, the products felt cheap and the whole interaction gave off a sketchy vibe. When a company relies on tearing others down while offering questionable quality, it raises serious red flags. It completely turned me off, and I chose to go with another company because of it.

Sheldon is excellent to deal with, he has a great product great service and fair pricing. I would…read morerecommend using Laidrite turf for your installation needs. Top notch quality job done on time and on budget. Mark McLaren

I found L&S Landscaping here on Yelp along with a couple others and got quotes. I decided to go…read morewith this crew and am very happy I did. Santiago and his crew did an amazing job on my project! I had some drainage issues along the back of my yard and decided to have a French drain and raised bed around the perimeter of my yard. These guys came in and dug out about a foot or more of the bad dirt, installed a drain and erected stone blocks for the raised bed and filled in with good quality soil and mulch. The end result looks awesome and I look forward to spending many nights in the back yard looking at how nice it is. The crew worked hard every day, showed up on time and were respectful of my property. Santiago did a great job putting the project together for me and I highly recommend him for all your landscaping needs.

Santiago and his crew did a great job revitalizing my back yard by removing my old patio and…read moreinstalling a new one along with a new retaining wall. They were punctual and professional throughout the project and I couldn't be more pleased.