1. Scottsdale Cloud Specialists

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Paradise Valley, AZ

Scottsdale Cloud Specialists

5.0 (1 review)
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7 months ago

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Geeks Mobile

Geeks Mobile

(52 reviews)

I had Geeks Mobile clean Sony computer about 3-4 years ago. At that time, it was suggested to…read morereplace the cooling fan. The past year or so the screen had been getting warm. I would only be on the computer 45 minutes or so before turning the display off to let it cool down. My computer is 17 years old and I put off replacing the fan as long as I could. I called on Wednesday before noon and they picked it up that afternoon. By Friday I had my computer back and it's like it's new again. It has made a world of difference. You can't get any better service for the reasonable charge than Geeks Mobile.

I could not be more unhappy with the service of this company. Two weeks ago, they showed up more…read morean hour late for an appointment - no phone call, no prior notice - nothing. They have no respect or appreciation for how a professional office works. The two items that I paid them to fix that day also did not get fixed, The problems have continued to this day - and they are major problems that seriously disrupt our workflow. Deon Lee Hanson then talked me into "upgrading" my network, telling me that my network was running on very old technology. So, I agreed to pay him for, and paid him, for this supposed "upgrade." While here to perform the supposed "upgrade," they shut down my computer and disconnected me from my network without telling me in advance. I was working on several documents at the time, all of which were lost and had to be redone because of this bonehead move. When I asked Deon Lee why they did this, he replied that he didn't know that I was here. Didn't know that I was here? I welcomed him at the door and have a glass enclosed office that looks directly into the area where our server closet is located. No honesty at all in my opinion. The "upgrade" has since turned into a disaster. EVERYTHING on my system and network runs slower than it did before Deon Lee Hanson touched anything. Our ability to maintain our workflow is even worse now. I asked Deon Lee for the money back that I paid for the repairs he never performed and the supposed "upgrade" that made my system worse. I needed the money back because now I am going to have to pay another IT firm to come in and fix this utter mess that Geeks Mobile created. Mr. Lee refused to refund my money. I now have to file a lawsuit. Folks, there are plenty of good mobile IT firms out there that are far, far better and more professional than this one. In my opinion, whatever you do, DO NOT USE THIS COMPANY!!! They are not talented and will not make things right when they mess up.

Scottsdale Cloud Specialists - softwaredevelopment - Updated November 2026

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