Had a rock chip on windshield. They repaired it in minutes Great customer service. Highly recommend!read more

Best price in town for a Tesla windshield. Did great work on replacing window shield.read more

Everyone was so kind and helpful from my first phone call to the appointment to replace my…read morewindshield. One of the employees nonchalantly turned on Bluey in the lobby, as I had my kids with me- how thoughtful! They did an awesome job and were SO fast and friendly. HIGHLY recommend!!!

Excellent customer service! Very nice people and fair pricing. Replaced my Lexus windshield and…read moreit looks perfect!

Safelite bought out our local glass company Platinum Auto Glass. I have had a dozen windshields…read morereplaced by Platinum, never an issue. For this newest replacement, I picked first thing Friday morning, my day off and chose 7am stressing that I have a lot to do on my one day off. The tech showed up at 8:30 and replaced the windshield. After about an hour I wondered what was up. He said he still needed to recalibrate the cameras but the software they use would not work. After another hour he decided I would need to schedule another appointment to have the calibration done. I picked the next Friday at 7am. I stressed since this was their issue and not mine and that we should get this done at the appointed time because I have a full day of commitments. Once again it is now after 9 and no tech. Not only that, you can't get the local office. You go through a gauntlet of AI voices trying to convince you not to ask for a live person. I would have been better having my local Ram Dealer do the windshield. They are still local and never have a computer answer the phone. If this is the future with AI, there will be a big niche market for anyone offering live customer service, and appointment times that are actually real. It is interesting because now that I complained I was told they are actually loading windshields at 7am. My window of 7 to 11 is really much smaller. It is now 10:24 and he just called to be here in about 10 minutes. So the completion time will be by noon. Probably because I posted this review:/ James arrived to do the recalibration. He used to work for the old company. They give him a list of these types of things to do so he knows every customer is mad before he gets there. I can see it is not his fault. It is a big Corp taking over a small local company and squeezing every dime out of it while offering lousy customer service. I hope James is picked up by a company that would appreciate his kind attitude despite the challenges his Corp employer puts on him. James just let me know that Safelite is unable to connect to my Ram, again, to program the Cameras attached to the new windshield. I will have to go to the dealer. I hope he gets a job that he where he is appreciated! This programming was part of the $1000 I paid for the new windshield. I would recommend you look elsewhere for a windshield replacement.

Worst service I've ever had. Took my window, trim off and refused to replace it or reinstall it. I…read morewish platinum auto glass never sold out to them.

Just have to let everybody know I just received top shelf service from Rick at North State Glass! I…read morecalled and got an appointment set for the following day for him to actually come out to my house and fix my windshield! So refreshing to find a company that goes above and beyond to serve their customers! He arrived on time and had my windshield repaired in less than 30 minutes, besides being timely and kind he even billed my insurance for me so I didn't have to pay anything out-of-pocket! I didn't even have to put my bra on and the job was done before I finished my 2nd cup of coffee! Thank you, Rick at Northgate glass we appreciate you, your kindness, your professionalism and above all your willingness to come to us so we don't have to come to you! PS I can't even see the chip in my windshield anymore! I would give 10 stars!

The only reason for one star is that I am unable to leave zero stars. This started out as a normal…read moreenough interaction when temperatures got very cold and a chip in my windshield became a large crack. I submitted a claim to my insurance company and was given this shop as a local option to do a mobile replacement. He was supposed to contact me within two hours according to the insurance company, and it took six days. I was not initially concerned because I know he is a small, local business. When he finally reached out, he set up the appointment for a few days later. When he came to replace the windshield in the parking lot at my work, he noticed that some of the sensors were not correct, and let me know that he had received the wrong windshield for my model of vehicle and would order the correct one and contact me again. Several days later, he called back and set up a second appointment. At the end of that appointment, after replacing the windshield, he called me at work to let me know that, again, he had received the wrong windshield but did not notice until he was ready to reinstall the cameras behind the rearview mirror that are necessary for cruise control and other safety features. He said he would work to find the correct windshield again and contact me when he located it. I have now been driving around for 10 days with warnings flashing in my dashboard every minute that I drive. I reached out again three days ago (Monday), and he told me he was picking up my correct windshield the next day and would contact me to set up the installation. I did not hear from him again, so I called again yesterday (Wednesday), and left a message inquiring about the status of my new windshield and when he might be able to install it. There has been no response and it has now been over 24 hours since I left that message. Today when I called again, it went straight to his voicemail several times. Now it is going to an automated message saying he does not have voicemail, which makes me think he has now blocked me. I see several other reviews here saying he has not responded after doing faulty work. I would AVOID THIS BUSINESS LIKE THE PLAGUE. I have reported this to my insurance company, and will be encouraging them to remove him from their list of authorized repair services. Ironically, when the first windshield was wrong, he made multiple statements about not wanting to get a bad name around town...dear Rick, this is NOT the way to ensure that. Good luck, dude.

Excellent and efficient job. Cleaned up after the work was done. They installed shower glass door…read morestructure in my bathroom. Very trustworthy.

We recently had Moule's Tehama County Glass come out to inspect our vinyl windows. They found most…read moreto be in need of repair as they had been out of adjustment. They did a great job and we noticed day one on the house being a little more quite and the heater not running as much! We are so grateful the Moule's crew did a great job! Mike G. Red Bluff, CA

Awesome shop, fixed our lift gate! Very friendly and went the extra mile, we would highly recommend…read morethis shop. Bill & Donna

I've taken2 cars in over 2 ownerships in the last 20 years. Both times the service has been…read morefantastic, start to finish. Current owner worked under previous ownership. Communication was great, staff is friendly, shop is super nice and turn around time was great. Car looks better than it did before the accident. Would highly recommend these guys.

I needed my windshield replaced and a friend recommended Integrity Auto Glass. I called and I was…read moreimpressed how courteous and professional the person who took my call (Paul, the owner). He told me he had to order the windshield. And when the day came to install the glass, Paul and his dad arrived promptly on the time he said he would. They did a great job on my Honda Civic! I would use them again and highly recommend Integrity Auto Glass.

They came to my house in time, were very professional and friendly, did a great job, and were very…read morecompetitively priced! I will definitely call them back next time I'm in need of having my auto glass replaced!

The owner, Gary is a great guy! He helped my mom with her insurance claim, after her truck got…read moretotaled. He was extremely nice and a very honest. Thank you Gary for everything!

From the owner: Specializing in: - Automobile Body Repairing & Painting…read more- Automobile Restoration-Antique & Classic - Auto Repair & Service

My Brother and i Both Use Logan for Winshield Repairs. We Use Him At Are Car Lots. He is very…read moreaffordable. He Is Always early and he is the cheapest in town. He Will come to your work or business. If you need glass go see logan at cogburn auto glass. The Best i have found.

From the owner: At Cogburn Auto Glass we specialize in high quality windshield replacements and repairs at an…read moreaffordable price to you. All work is performed by highly skilled and trained professionals who are current on all the industry standards and practices and know what it takes to keep you safe and know what it takes to get you out the door with a smile on your face.