My husband and I came here in December, it was only about $85, had a nice view of the marina filled with sailboats, it is close to the boardwalk, and the employees were nice. The room was ok, what you would expect from a motel - nothing amazing, nothing terrible, but it was clean.
We came back to the area for my step son's bday party and after an exhausting drive from Austin to Kemah with a cranky 9 month old and birthday shenanigans for a 5 year old, we were looking forward to relaxing in a motel room before going to dinner. We were satisfied with our experience last time, so we returned. As it turns out, Passport is under new management. The room prices went up, the room we got before was now about $100. My husband opted for the king suite, which ended up being $150, since we wanted more room to set up a pack-n-play and we figured the room would be nicer. Initially, the employee didn't write down the room number on our receipt and gave us a blank set of keys. We noticed after we got up the stairs and had to haul everything back down to get the info. When we finally got our room info and went to our room, we immediately noticed a torn up desk chair outside the room and the AC unit had totally fallen apart on the outside- pieces of plastic vent everywhere. We tried to get into the room, the lock was jacked up, my husband had to put all of his weight against the door to open it. When inside the room, we couldn't get the door closed properly. My husband said it looked like the door had been kicked in at some point. The room wasn't worth $150 - just another crappy motel room with a small couch, TV, king bed, and personal fridge. The AC unit on the inside looked ancient.
My husband and I decided to grab our baby and luggage and ask for a refund. The employee offered to give us a different room. We decided to give the room a try. This room seemed a little larger, AC unit on the outside wasn't falling apart, there was a desk and newish desk chair, a couch, a fridge, a newer AC, TV, king bed, and a dining room table and chairs - a far cry from the previous one, but still not worth $150 in my opinion. We are staying the night, but won't be returning during our next trip to Kemah.
After a super stressful day, hauling our luggage and a cranky infant up and down flights of stairs wasn't what we expected for $150. You think the employees would be decent enough to offer paying customers the nicer room *first* rather than as an alternative to the crappy room that didn't even have an operable door. 2 stars - it's not absolutely terrible, but it's not worth the money, and the rooms need a bit of work. read more