Eric and Steve are awesome, know their stuff and offer very reasonable labor rates, and do great…read morework. I have 4 cars and 3 motorcycles mostly BMW, for the past few years, now a Porsche, and a Nissan Titan, as well as Honda Kawasaki and Triumph motorcycles, these guys know their stuff and do great work. Had one mistake where they didn't hook up the antenna for the in dash GPS, brought it back and they fixed it immediately no additional charge, no problem and very quick and were unnecessarily apologetic despite charging me $300 less than their original estimate when it came time to pay and priced over $1000 cheaper than the dealer for the same job. Also a great notary shop and title shop. Lost my registration, came in got a replacement and my inspection done on the spot with no problems.

I should have listened to the poor negative reviews. Place did poor work and ripped me off. I ended…read moreup going to another job to pay more since they did not honor warranty under their own work. DONT TRUST THIS PLACE!

The time had come for me to buy a new car…read more I dreaded the process. I pulled onto the lot of a nearby new car dealership and immediately felt trapped. I could see the sharks inside - eyeing me up. They were just waiting for me to stop so they could attack. I left. Cruising down Lancaster Avenue I saw John's Great Cars. I have heard their radio ads for a long time and drove onto the lot. Salesman Jim was in the lot and smiled and waved. He didn't rush us as most dealers do. He came over and asked what I was looking for and pointed our two options. I immediately loved the one. I asked for the lowest price and what they offered was fair and a great deal. Everyone in the process was laid back, honest and amazing. They couldn't have been nicer. John was outside washing cars. While the owner of a used car lot in Reading isn't on the same social strata as a king or president of a country it was nice to see that the owner was humble and a working man. We will 100% return here for a future car. Without a doubt. PS: After getting home we noticed a TINY nick in the windshield. Called John's and they immediately said to bring it by anytime and they will fix it. Customer service = excellent.

I got my car from John's great cars on Friday last week and I'm in loveeeee it's a 2016 Nissan…read moreSentra! She's a beauty!

Very friendly professional and always treated fairly .also the only dealership in the area that…read morewill schedule a loner car if you ask when you make your appointment

Inspection time, I have been coming here for about 15 years. I have owned and/or leased about 7…read moreNissan vehicles so far. I love them. Always great service. Always helpful and friendly. Suv's are reliable and reliable. Always good deals and incentives. Definitely worth checking out.

I shopped at the sinking springs location. I needed a newer large suv. The service was great. I…read moreasked for a few minor things to be addressed and unlike most used car dealers , the items were actually addressed immediately. Tyler , my salesperson who definitely kept his word made my experience a good one. Edwin, Omar and Leslie made my transaction a smooth and fast one so I could get back home. I appreciate your services, thank you.

I could not be happier than I am with the service we received at Senda. This is our second car…read morepurchase in two months. I bought the first car there so when my daughter needed a car, I didn't hesitate to return back. Tyler was amazing! He was super patient with us as we bounced back and forth between SUVs and then finally picking a Honda Accord. He knew that we wanted our daughter's first real car purchase to be a car that will last her through college and that we wanted her payments affordable for her and most importantly that she was buying a good, solid car! We asked and Tyler delivered! I 100% recommend Tyler and Senda for all you vehicle needs

We had been traveling 2+ hours to Reading, PA for maintenance on our handicapped Toyota Sienna van…read moreand have come to appreciate the honesty and integrity the guys at Rich's Automotive have provided over the years. When I decided to trade in the Sienna and get a non-hybrid vehicle, I didn't even consider going anywhere else. I am very happy with the trade and grateful for a sales and maintenance staff who can be trusted to have our best interest at heart.

Fast, honest, and courteous! Always a great experience! Plus picking up and bringing back to my…read morework is so helpful.

Beyond amazing work, awesome people to deal with. This is the second bad car accident I had where…read morethe person didn't have insurance. Barrys absolutely rebuilt my car better then when I even bought it. As a now traveling healthcare worker, I needed a rental they even helped me with that. Some of the negative reviews kinda boggle the mind with the price changed from the estimate. As someone who grew in the auto business as a shop girl for my dad's place, there are normally always unforeseen repairs needed that can't be seen at the time of an estimate till the car is actually torn apart for repair. The staff at Barrys def love what they do and have pride in their work, and it shows.

Great Experience. From initial contact, including evaluation of damages, to a concise and accurate…read moreestimate, to the final repair delivered on time in immaculate condition. Overall went above and beyond expectations. My Jeep Wrangler was a year old when I was rear-ended. Thanks to Barry's Paint Shop it looks as great as the day I drove it off the dealer's lot.

I recently leased a new Mazda CX-5 from John Kennedy Mazda. I absolutely love the vehicle! It…read moredrives smoothly, has excellent safety features, feels comfortable, and handles curves and turns with ease. Mike Briggs was my salesperson. I had a wonderful experience working with Mike. He was very transparent, explained aspects of the auto sales business that I wasn't aware of, gave me an exceptional deal on my new vehicle price, provided me with my asking amount for my trade-in, and thoroughly explained the mechanics of the new vehicle. Mike was extremely knowledgeable, very personable, patient, and friendly. He treated me like a valued customer. I would highly recommend Mike Briggs as a salesperson and John Kennedy Mazda.

Used to be great but seems service quality has gone down. Staff seem very stressed, overwhelmed and…read morebusier. They say they are currently short staffed based on number of appointments...so why is that not being fixed? Meanwhile I saw a bunch of sales people sitting around doing absolutely nothing. My visit felt rushed whereas before I felt I had more time to discuss my car with staff. They didnt even have enough people to help move customer cars that were piled up. Such a shame and a very bizarre business practice. FYI: if you want more customers (and profit), you need employees. Makes me think they dont care about customers anymore and they certainly dont seem to care about their service staff.

I was in the market for a newer vehicle and started to look around. I've been to a handful of…read moredealerships before I stopped in at Piazza Acura of Reading. I was politely greeted by Keith Strahin, more in a casual friendly way, rather than in the "Here comes another salesman" way. I thought it would be like any of the other cars lots I was at, and just have a sales person follow me around and not give me any room to breathe, while giving the hard press for a sale. I was completely wrong with that assumption here. Keith was just the opposite, very friendly and completely knowledgeable about the vehicles that area sold by Piazza in Reading. And not just the typical information that I can read from a brochure or a website. He gave me the courtesy and professionalism that you hope every sales associate has, but you rarely find. He answered all my questions without hesitation, which shows his knowledge of the inventory on hand. Needless to say that this was my last stop and I didn't have the need or desire to go to another lot after this. I ended up purchasing my CR-V there and will recommend to anyone that is in the market for a new or a slightly used vehicle to go to Piazza Acura of Reading and to make sure to ask for Keith Strahin. He walked me through the whole process, making sure all my needs were met and made it a very smooth process. Thanks Keith Strahin and thanks Piazza Acura of Reading.

I do not know if I could trust this dealer. Here is my experience…read more I was looking at their website, I have a RDX now and was looking to upgrade to the newer model. Their site will not show prices, asks you to click for Price. At this point they want all of your contact info. Since I am very busy I do not want constant calls so I supplied only my email. I get an email from a Herby, "Mitch wants a new Acura" He wouldn't give pricing as I asked but wants my phone number to call me. I Emailed back that I am looking for the price of the one I click on from their website. Next I get another email, " Is there a better way to connect?" Herby now goes into how he was unsuccessful reaching me and wants my phone number again, could text me, facebook me, every option except giving me the actual price. He goes on to explain they want me to feel un-pressured and have an awesome feeling. At this point, all I feel is that they just want my number in their contacts so that they can call me non stop. They hide their prices, will not give you anything unless you give up all your info. I will be sticking to one of the many other dealers that when you look on their site, clearly show pricing right away.