My cataract surgery is not satisfactory. I have issues that Dr Wyse said she never heard a patient…read moremention. ALSO...beware of their Lincolnwood surgical center prices. I was quoted one cost, then they billed my BCBS insurance for over $14,000. GET PRICING in writing BEFORE YOUR PROCEDURE!!!!!

Zero stars - Lack of or no communication. No call backs or late callbacks and it's too late to do…read moreanything. Wrong information sent to insurance. Blame patient or other departments. No sense of urgency after office delay. Was prescribed a prescription on 12/24/2025 that has been an ordeal w/ lack of communication from the doctor's office and wrong information being sent to the insurance company causing the prescription to be pending/delayed for a few days/week which I was trying to get it before the new year and ASAP because my eyes were hurting. After my appointment, found out that the prescription is not covered by my insurance plan. Called the doctor's office to ask if there is another prescription. Did not get a call back but saw they changed it. The new prescription was still not being filled. Called the pharmacy and was told that it requires prior authorization. Called my insurance plan to know if a prior authorization was received and they didn't have one. Called my doctor's office again to request a prior authorization and for it to be sent as urgent as instructed by the pharmacy and insurance company. Called my doctor's office again a couple of days later at least twice as well as calling the pharmacy and insurance company. My doctor's office did not return any phone calls after one voicemail to call them back which I did several times. In the morning on 12/31/2025, the insurance company has not received a prior authorization. The pharmacy is still waiting for approval from the insurance company. Finally on the last day of the year someone from my doctor's office calls me and says they sent a prior authorization as urgent and that they only received two voicemail messages. I said I called multiple times a day and left messages as well as left messages w/ the front desk. She kept saying I didn't. She said she would send the prior authorization as urgent. I called the insurance plan and they received it as standard and not urgent. The likelihood of it being filled today, the last day of the year is slim to none because it was marked at standard. The pharmacy is closed early today and is closed tomorrow. This is insane! A patient should not have to get this involved w/ prescriptions and not be blamed for not receiving all the voicemail that were left. If two were received, that should be enough. If a request for a phone call and status are requested, call back. I do not recommend this office bc of the faulty staff. I don't know about the doctor bc I only had one appointment. Was not able to get the prescription today bc the person at my doctor's office did not send it as urgent and marked it as standard even though she said it was sent as urgent. I was also informed that they have to request an exception. This could have all been started last week when I first called the office regarding this. For me to pay out of pocket, it will cost over $1000.00. This could have been avoided if someone called me back after all the messages I left and sent the prior authorization last week and/or as urgent today.

I find the services offered here adequate however I don't understand how one basic eye exam can…read morecost $347. According to the billing person, $130 of it was for the "contact lens exam." I had one exam by one optometrist and I don't understand how you can tack on another $130 to the $217 being charged for the basic eye exam for a total of $347 for one eye exam. It's a bit of a rip off don't you think?

Terrible customer service. Haven't been able to get a hold of the doctor to discuss test results…read morefor 3+ weeks. Place runs like a factory and you're treated as such.

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.

Simply the best Optometrist office I've ever been to!!! Experienced doctors and staff in a BRAND…read moreNEW facility located in downtown Northbrook. Everything is super new and clean, with the new facility offering twice as many frames and items as the old place. They even fixed the ramps in the parking lot for easier accessibility!!!!

I've never been to a hospital where my Sickle Cell was not monitored. I have issues breathing and…read moream in intense pain. Had to get up and start getting dressed after being avoided for 6 hours straight. I expect nothing less. It's predominantly yt patients, and I know I'm not a priority. So many sicklers die like this and I refuse to. I haven't even seen a doctor, since being admitted

This is one of the best hospitals / doctors office I have been to since moving to the state of IL!…read moreI highly recommend anyone that needs a primary care / family doctor to go to Dr. Stephanie Tetreault! She makes wanting to come to see a doctor easy and explains things and eases ones mind on the outcome and results. I highly recommend her and this hospital.

I am a 34 year old police officer that has been plagued with poor vision for most of my life. My…read morewhole family went through LASIK and PRK, but my eyes were too bad for those procedures. I was referred to Dr Epstein in 2023 for a procedure called Implantable Collamer Lens (ICL). As I was tired of my eyes being tired all the time from contacts and glasses, plus the inherent risks of wearing them at my job I pursued the surgery with Dr Epstein and Chicago Cornea. First off, I could not be happier with staff at the offices. They were professional and kind and I rarely had to wait long to be seen. Second off, Dr Epstein was great to work with. He was able to answer every question and I never felt uncomfortable. Now to answer the question about ICL. I could not be happier with the results of the surgery. Within days of the surgery I was able to see "normally", which I had not experienced since I was 8 years old. 14 months later and my eyes are 20/20. I do not experience tired or dry eyes and I do not have problems with bright lights and "haloing" as several of my friends and family experience still from LASIK and PRK. Ultimately I feel the ICL surgery is a life saver for me and my job as I need to be able to see in great detail and in any conditions without fail. If you are not a candidate for LASIK or PRK, do not hesitate to see if you are a candidate for ICL. My only regret is not finding the procedure sooner (it's been around for quite some time).

Three hour wait to be seen for 5 minutes. Don't go! there are better doctors, better placesread more

Terrible quality of service and glasses lenses. Came in for a checkup and they updated my…read moreprescription. Ordered new lenses for my glasses and it was ready in 2 weeks. I was told to come in to pick it up and the guy who deals with it just didn't come into work. No one knew where he was, very professional... once I got my updated lenses my right eyes prescription wasn't right.. my left eye was fine but the new lenses I had for about a month now scratched so easily I can barely see out of them. TERRIBLE Quality. Do not recommend coming here.

Dr. Nandita Anand is a very skilled professional. She is compassionate with excellent communication…read moreand superb bedside manners. My wife and I have received excellent care from her and her team. Thank you for sharing your gifts with us!!! Owen & Monica Dailey

I don't take very good care of my eyes and it is finally to the point where I need glasses. I did…read moremy research and went to my appt. People were friendly and helpful at check in. Showroom was clean and inviting. I could not be happier with the treatment I received from beginning (Dr Udesky was patient and kind in his explanations) to the end (Brian fitted me with a few pairs that now not only look awesome but allow me to see the world in what feels like HD! Thank you to everyone at Northbrook Family Eye Care.

I had a very positive experience with Dr. Udesky and his staff. We moved to the area several years…read moreago and I'm only now updating my medical care team to be more local. Between COVID and having an unreasonable stash of daily contacts, I put off my eye exam for longer than I should have. I really need new glasses, though, and had some urgency around spending HSA money that was rolled over during the pandemic. Scheduling was easy peasy - I made my appointment on the website and received a confirmation quickly, which included instructions on completing new patient paperwork online in advance. I received a text reminder of my appointment the day before. I was greeted right away, given a few additional forms to fill out, and then taken in back for initial testing. I waited in the lobby for a few minutes before my exam with Dr. Udesky. It was a brief wait and, honestly, the highlight of my day because I got to see how sweetly Dr. Udesky and his team interacted with the patient before me - a little girl who appeared to be four or five years old. She wanted her "eye pictures" to take home and they printed copies for her before sending her off with a fist bump. My exam was great and Dr. Udesky was friendly and warm. I asked a few questions about my current daily contacts, whether contacts or glasses would be better while staring at computer monitors all day, etc. He also gave me some helpful insight into my eye health relative to a medical condition and understanding long term care. I'd been on the fence about ordering glasses or going with an Internet retailer but, genuinely, Dr. Udesky offers competitive pricing (at least in this scenario where I was also committed to ordering contacts). Maria helped me choose frames and I'm excited for them to come in, particularly after years of being unhappy with my glasses from another retailer that bent and were misshapen almost immediately. She was knowledgeable, took my feedback into consideration, and selected the winning pair. I suppose I should mention that I don't have glasses or contacts in hand so this could change, but given how positive my experience was, I'm currently a happy customer and glad to support a local Northbrook doctor and his team. (For the record, I was also sent off with a fist bump and an elbow bump so that doesn't appear to be exclusively for the kids.) :)

I'm fully aware my body hates me and decides to do crazy messed up things to me. But, I thought I…read morewas actually okay when it came to my eyes. WRONG. Why would I even presume that? I went to Dr. Katz cause I figured it was time to see an eye doctor and I'm glad I did. I spent a good 2 hours in the exam room with him as he tried to figure out what was wrong with me. Half of the time he spent asking me, "is the red ball above the black ball and if so to what side". Apparently, this is the test which I failed at. I'm so happy, cause now I have glasses and contacts and I can actually read correctly and see things correctly. It's so nice to finally be able to do that after 22 years of not being able to. He's really sweet and his staff is even sweeter. Although, when you do go into the office you'll feel like you immediately time warped to the 70's and no, this is not your eyes playing a trick. Oh on a side note, if you have a really jacked up prescription and he's able to get your contacts, like he was for me, don't even bother asking if color is possible because he'll just stare you down and ask you if you're nuts.

I have been wearing glasses most of my life and contacts for over 10 years now. I have had some…read morenightmare experiences in the past and Dr Katz took his time to help me out. I had made peace with myself a long time ago that I would never be able to see as well as I would like when it came to my contacts, but Dr Katz had other things in mind. It took some time but he was able to get help me see better than I ever have. I left with tears of joy that day. I kept seeing him for a year or so after I moved to North Carolina but unfortunately life caught up with me and was not able to make my schedule work out to see him anymore. Going to a new doctor that was highly recommended to me out here has just not been the same experience. I highly recommend Dr Katz. He is a fantastic doctor.