Not sure how they are now, but back in 2022-2023 we had issues with the staff basically being…read moresomewhat out of it. Like they just didn't get how to conduct normal business, everything was like pulling teeth. The move out was NOT smooth and I had to fight for my deposit for being charged for air filters. Really, filters when the property owner provided them, we changed them as normal and left a few in the garage. I used the photos I took to prove the filters as well as the condition of the house which we left in better condition when we arrived. Yet we had to fight for $25 of filters, out of principle. Just be careful is all I'm saying. It could be a headache.

Not sure how to say this I have no problem with management companies, but what I do have a problem…read morewith are the owners of the properties I never thought I be discriminated for wanting to live in a better and safer neighborhood as soon as I mention housing voucher the owners and one or two management companies turn a death ear shame on everyone who denied a disabled senior citizen the right too live in a safe environment.

They need to get agents with more experience and agents that can communicate with their sellers and…read morebuyers. I've never heard of a a Cash buy by a buyer that couldn't deposit $10,000 when we sign for agreement. Our agent didn't even confirm a deposit for a Cash buy . She called me to cancel agreement with the buyer. It was a 20 day escrow cash by and she didn't confirm until two weeks after that we didn't have a deposit. and now we are on last day of escrow and they still don't have a signature and money in the bank and it's 4 o'clock of escrow closing date.

Bought a house in tulare, using their house inspector, and reported the mishaps. They were never…read morefixed! We were pressed for time, to move, so that was my fault. But we were promised by the seller, that he would show us how to work the solar, the home warranty that he paid for is not worth anything with pre existing conditions!! So guess what? Those repair men you sent to fix our AC were obviously worthless because here we are paying for a new unit!!! I've only been here since January!! Our pool filter? We fixed ourselves again..because that was promised, and our outlets?? Never fixed! We had to drain our pool to put the filter in, which in turn this company had painted out pool with house paint, he claims he had painted the pool with "ocean blue" pool paint, our pool was white!! How is that you flip houses? And put a band aid on them...I feel fortunate enough to have fixed the problems ourselves, but I feel bad for the next family that won't be so fortunate.

Five stars to William Gordon and his team . He was highly recommended by a friend and he delivered…read more. I bought my first house and William answered all my questions patiently and was available to clarify when I called and texted . He was exceptionally generous with his guidance and help . He really is the best in Bakersfield. You can't go wrong with William Gordon and his team . Lovely people and they genuinely want you to be happy and satisfied with your purchase and won't rush you to sign . I ll use them again and again . Excellent and exceptional.

My wife and I hired the Gordon Team to sell our home, and our experience was extremely…read moredisappointing. From the beginning, we felt rushed through the process, and we didn't feel our concerns were taken seriously. My wife Christine and I were unhappy with the quality of the listing photos and believed important details about my property were missing or inaccurate. When we raised these concerns, I felt communication became increasingly difficult rather than collaborative. As the situation progressed, our working relationship completely broke down. What should have been a straightforward home sale became an incredibly stressful experience for my wife and I. This review reflects my personal experience. If you're considering working with this brokerage, I recommend asking detailed questions about the listing process, contract terms, communication expectations, and how concerns will be handled if they arise. The team values were not as expected, the pure pressure to take a first offer was unrealistic and we weren't represented in good faith. I undoubtedly cannot recommend this company based on my experience.

I would give them 100 stars if I could!!!! No Joke, they did that good of a job…read more We recently sold our starter home, as well as, had a new home built, and just let me say that my wife and myself are so lucky to have found Platinum Real Estate, Inc.. Remy, Joseph, and the whole Platinum Real Estate are all life savers. From the moment Remy walk into our old house, to the moment she gave us the key to our new house, her dedication and work ethic never let up. She sold our home on the first day above our asking asking price! Than she help us find what we would say is our dream home, and although the builder made the process a great headache Remy did not let up and fought for us every step of the way. She made sure that we got what we were paying for. Word can't express how much of a great job Remy and Platinum Real Estate, Inc. have done! They are now helping out our whole family with all real estate needs, and we would not have it any other way! So, when it comes to your real estate needs I would give them a call, and wait to be amazed with the customer service and the work ethic.

We recently sold our house and bought a new one through Platinum Real Estate. Our realtor was David…read moreMercado. David worked tirelessly for us throughout the entire time. David came in and gave us some very good advice on how to stage our house for a quick sale. This helped us get the house sold in a very short time and for more than we expecting to get. David had to deal with a very unprofessional buyer and realtor and did a great job looking out for our interests. David also was willing to show us house when ever we asked him to, including weekends. If you are buying or selling a house I highly recommend using David Mercado.

I give a three just because of the customer service. I…read moreapplied to a house that was seen on the website called to get a status update was told there was 6 applications 3 were considered mine included if the owner likes the application then we would probably continue with the process time went by and we didn't hear anything, I finally go on the website just to see that it was rented. I courtesy call or email would've been nice. They didn't process my application as it wasn't selected but it's just the common courtesy for me with anticipation I was hoping to hear back from them. The application process was easy wish they can let you pay for two applications at the same time but that is not a thing with them. Minor hiccups but again common courtesy is what I value and didn't get that. Good luck to all looking forward a rental s hopefully someone gives us folks a chance.

BPS was very accessible and responsive when we were looking for a home to rent. The first night we…read morestayed at the house it was during a major heat wave. The air conditioning had been working great the day before and during the day, but something happened. It was 90 degrees in our bedroom at 2:00 am and we had all the ceiling fans on in every room. It was stifling. I called the office the next morning and by 12:00 we had air and were beginning to cool off. Thanks for the prompt attention.

The notary Laurie laughed, used slang and joke about it when I found out I was receiving 30K less…read morethan I expected from the sale of my house. She is the typical insensitive entitled and out of touch baby boomer. Rude and unprofessional.

I feel compelled to spotlight Ashley Pollick and "Placer Title Company" at 3900 Coffee Road as a…read moregreat example of an escrow officer and company that takes its business seriously. If you are selling or buying real estate, and are asked to sign documents at an escrow company, "insist" that your agent/broker be there so you can get answers to the questions you will have "before signing". There will be a notary for every signing, but not all notaries are the same, so ask your agent/broker to make a recommendation. With these few modifications, you will have an extraordinary experience. You deserve no less. I closed a sale for a client earlier today and the services the client received were second to none, and Ashley handled everything with class and timeliness, as usual.

First of all, I'd like to say how much I enjoyed dealing with this company! I was treated as…read moreimportant, and as a valuable part of the community. Service- Excellent, friendly, and accommodating. It's not every day you deal with a property management company that actually cares. From the perspective of a service provider, I won't hesitate to do business with Rentify in the future, if I get the chance! It's also nice to see a business that keeps to a high standard...sure, it costs more up front but saves in the long run. Plus, I witnessed things done right; legally, to protect all parties involved, not just for profit. These folks are the real deal! Give Rentify a try!

We highly recommend Rentify. Joe assisted us throughout the entire process and provided…read moreconsistently professional, courteous, and knowledgeable service. He answered all of our questions and made the experience smooth and stress-free. We will certainly be referring others to Rentify. Thank you, Joe, for your outstanding support.

Marvin did a great job!!! He did a thorough search and showed us the comparable properties. He…read moreset the asking price at the correct level. He was always available to discuss things by phone, text, or email. Marvin knew the myriad of paperwork inside and out. He has been doing this a long time and is extremely knowledgeable.

Marvin Bush was extremely helpful when my husband and I were looking for our first home…read more He asked questions and really listened to our answers. That made it easier for him to recommend homes we weren't aware were on the market. Marvin was extremely responsive every time we send h a text or gave him a call. If he didn't answer right away, he called us right back. He helped us get into a home that we fell in love with and the entire process went very smoothly, thanks to his experience and recommendations. Marvin made time to help us - even on extremely hot days, after hours, and weekends. If you're looking for a dedicated real estate agent, turn to the Bush team!

Amazing people work there. Very friendly an willing to help out on any questions that you have an…read morethey will answer them with a smile an help you understand any situation

I had entered into escrow with a property in Bakersfield Ca., and had put an earnest money deposit…read more The deal did not go through and my contract was not broken. At close to the same time the sellers sold the property to another buyer. It became a challenge because the seller would not release my deposit, and this ended in court with the judge ruling in my favor for the immediate release of my deposit with Chicago Title of Kern. With a copy of the court order in hand to release my earnest money deposit Chicago Title still will not release my money! Update, with persistence, I was able to contact Jonda Stewart an escrow manager at Chicago Title, and she worked with the seller, and kept in touch with me during this process. After about 10 days my earnest money deposit was released on April 30, 2024.

The entire process was easy from start to finish! From the initial phone call to inquire about a…read moreunit listed on trulia to the in person meeting to pick up the key! The staff remained friendly and knowledgeable throughout the process. I would definitely use this property management again in the future! P.s- everything was quick! I didn't have to wait at all. Thank you!

My experience working with Lucy was extremely disappointing and unprofessional…read more One of the most serious issues was that she renewed the tenants' lease without my consent or prior approval. As the property owner, I expected to be informed and consulted before any lease renewal was finalized. Communication was also consistently poor. Lucy was often unresponsive and did not provide documents or information I requested. For example, after repeated repair requests that did not appear to be normal wear and tear, I asked for an inspection. I attended an inspection with her, but she never provided the inspection results or the pictures I requested afterward. I also specifically asked to be included in the final walkthrough, yet I was not informed or included. I was very frustrated that key decisions regarding the security deposit appeared to be made without my involvement. When I later conducted my own walkthrough, the condition of the property raised major concerns. In my view, the damage went well beyond ordinary wear and tear. The house had a cockroach infestation, there were oil stains on the garage floor and driveway, and some ceiling fans appeared to have been pulled away from the ceiling. What made the experience even more concerning was learning from neighbors that there had reportedly been frequent police activity at the property and that the number of occupants may have exceeded what was outlined in the lease. Based on the overall condition of the property and the lack of oversight, I was left with little confidence in how the tenancy was managed. Overall, I found Lucy to be unprofessional, unreliable, and lacking in transparency. Based on my experience, I would not recommend working with her.