I feel so frustrated and foolish for not moving to another office sooner. With all the negative…read moreexperiences I've had here, I honestly don't understand how this place is still operating in the healthcare field. I expect healthcare professionals--whether doctors or staff--to have compassion and care, but instead, all I've encountered is rude, unprofessional behavior. Sometimes I wonder why I'm treated this way--do I really seem that naive or stupid? But after reading other reviews, I realized I'm not alone in feeling this way. Let's talk about appointments. Is it normal for a doctor's office to never answer the phone? Even the designated texting number for appointments doesn't work. I've tried texting, but no one ever responds. So, am I supposed to physically go there just to make an appointment? Imagine living far away and having a busy schedule--how is that even feasible? There was a young girl, who I believe is a newbie MA, and she was trying to draw my blood. She seemed really nervous about it, and honestly, I could tell something wasn't right. As I watched her, she actually yelled at me to look away, saying that if I was looking at her, she couldn't focus. I asked to have someone else do it, of course she gave me a rude attitude and walked away grumpily. It was such an unprofessional and uncomfortable experience. There're a lots problem for me with this office during the time I were patients here but the last visit was the final straw for me. I went in, polite as can be, to ask about my blood results and to request a copy of my chest X-ray. The receptionist barely acknowledged me and acted so condescending. When I asked about the blood results, she just muttered, "Normal," without even looking at me. It was shocking how rude she was. I've since moved myself and my family to another clinic, and I've been telling everyone I know to do the same if they're experiencing the same frustrations. I've even helped some people switch doctors. This place has been the worst experience for me, and I wouldn't wish it on anyone. Please, avoid this office if you can and find a better option! Extremely poor customer service, unprofessional and uneducated medical assistants, and rude behavior from both the doctor and staff. I know the office staff probably never reads feedback, which is why they continue to operate this way after so long. But I hope my review helps others who are looking for a family doctor and steer clear of this place :)

Very Very good Doctor she took care of me and she listened they are a good family of Doctorsread more

This doctor has absolutely no medical ethics and doesn't deserve to be a doctor! He completely…read moredelayed my dad's treatment. My dad had a severe, persistent cold with recurring fever -- his symptoms were very similar to pneumonia. I told the doctor he should do a CT scan to rule that out, but he refused and said it was "just the flu." Later, we went to the ER and my dad was diagnosed with pneumonia! What a heartless doctor -- if you don't have the skills, you shouldn't be running a clinic!

The worst medical experience of my life. The doctor is completely indifferent to patients -- no…read moreexamination, no tests, ignoring all listed health problems. Assistants are rude, unprofessional, and incompetent. It's been 15 days and I still haven't received my referrals. Terrible service and total disregard. SHARP Insurance shows the same irresponsibility. How can such a 'medical' facility be allowed to operate? I strongly advise everyone to stay away.

my experience with dr santella has been awesome!! the doc…read moreactually knows what hes doing! hes pleasant, friendly and tells you the truth. he definitely has a huge amount of knowledge ,I was amazed how he just seemed to know everything ! He answers all your questions ..and then some. also, he didnt make me wait in the room by myself for more than 3 minutes. I had his full attention. He took care of my problem and I was on my way. I felt like I was taken care of really well.Most doctors see you for 5 minutes and then you have to wait around forever getting paperwork. the girls in the office were angels to me. .they made me feel like they really cared. they were really nice, not snotty like a lot of other places i have been. I give the whole place a big fat 10 stars!! I finally feel comfortable with a gyno and it gives me a feeling of security, knowing Im in good hands and I will be taken care of. thanks doctor Santella ...you made my life easier!

Best gynecologist and medical physician. We miss him. An intuitive physician and natural in the…read morefield. Thank you Dr. Santella for your service and dedication.

Because of insurance changes my wife and I had to "establish care" with a new primary care…read morephysician. That's always a bit of an unknown. We chose Dr. Wendy Dengerin at Perlman Clinic because she was near our house and we're so glad we did! The clinic was great an all staff were very friendly. And Dr. Dengerink was very personable, while at the same time VERY THOROUGH in reviewing my history, medications, and my needs for the future including resumption of various specialists. I felt valued, listened to, and confident in having my medical needs met going foward. Continued visits have only confirmed how Perlman and Dr. Dengerink was a right choice!

Vanessa and Dr. Jackson always take good care of me, and show interest in my health…read more I'm very happy with my health providers.

I was fortunate to work with Dr. Kater in my early days of nursing. He was an amazing doctor who…read moreeventually became my primary care physician for me and my family. I referred countless people to him over the years, and he was amazing even if they didn't have insurance. He was fair, kind, and a highly competent doctor. He is missed greatly.

How I wish he was still practicing best primary care physician since he retired I have not been…read moreable to find a doctor who cares more about me my husband and my children he always explained everything so that we could make an informed decision decision never felt rushed and he was so caring we miss you doctor Kater

I was one of those that thought D.O's are just as good as an an MD... no she doesn't care about…read moreosteopathy. she didn't get into med school to become MD's for a reason. Dr. Cheffet was extremely diminishing of parental rights. She was pushy and disrespectful. And eventually threatened me if I wouldn't vaccinate my child in her practice under a vaccine schedule (that is now obsolete). Did you not get your big payout for the percentages of patients you vaccinate??? I might've messed with her percentages so she retaliated by breaking my HIPAA rights and reporting me for " negligence" to CPS. We took my son to her very regularly. He got support for every need. She doesn't respect parental rights. I wouldn't be intimidated by her. We have a medical exemption because my child has a very high allergy Profile, neurodivergent and high risk for adverse reaction.. At one point she said there was no risk in vaccinating so I said I would agree if she would sign to be Financially liable, if there were any adverse effects. of course she refused.... Hack of a "doctor". Deplorable ethics. I hope she gets the karma for all those parents. She intimidated for her big vaccine payouts. She's going out on now. I'm gonna report her to the medical board. Gross.

Dr. Cheffet (pronounced Shef-it not She-fet) is a great pediatrics doctor. I take all three of my…read morekids, ages 10 months, 4 years, and 7 years old, to see her since we have moved out to San Diego. If you like the type of doctor that isn't in-n-out, she is the one to see. She takes time to hear out any concerns you or the patient may have and does a thorough examination in order to address those concerns. Dr. Cheffet is also very knowledgeable in sports medicine, although, she is not a sports doctor, she does know what she is talking about. She also is an Internal Medicine doctor. So, if you are looking for a doctor, come see her, she is awesome! Dr. Cheffet is no longer at this practice, but I hear she has relocated to another one still in town. If you're lucky enough to find her you won't regret it.

Went here for urgent care and I highly recommend it. I made an appointment on a Friday night for…read moreSaturday at 8AM. There wasn't much street parking this morning, but you can actually park in the parking garage right before Snooze. The clinic validates parking so it should be free for an hour or so. I met with Dr. Colleen Brown and one of her specialties is skin care. You see, I had a disgusting infection on my new tattoo. She was very professional and direct. Just asked me what's wrong and prescribed me some medication. Easy peasy.

I've been blown-away-disturbed by how broken the systems at Perlman Clinic are:…read more - My PCP put in a referral over three weeks ago for something my insurance needs to approve, and I just found out it literally hasn't left the clinic to go to my insurance yet. She said they had a backlog of 5,000 uprocessed referrals. I can't even fathom what this would mean my healthcare needs were dire. - My PCP turned off my ability to message her after one message. - Recently I showed up for a dermatology appointment and, after disrobing and waiting, I was told I couldn't be seen that day because I had an endocrinology appointment earlier that day, completely wasting hours of my time. Yet it was someone within Perlman Clinic who had booked both appointments for me. - They have ZERO holistic options. The ONLY PCP I could find with a holistic (ie TRULY "integrative") background was fully booked out with no option for a waitlist. - The first PCP I tried with them, when I asked her "do you trust me to know my own body" looked me straight in the eye and, deadpan, said "No." Then she proceeded to get very agitated. - A recent referral was denied by my insurance and they claimed they had no interest in disputing it. - A doctor I waited a month to get in to see cancelled two hours before with no reason or apology, and bumped me right to the back of the line again, forcing me to wait another month to see her. - The endocrinologist I've been working with clearly has zero real knowledge. My research and conversation with functional doctors has shown me that if I flat out listened to her, it could be dangerous for my health. - My insurance denied thousands upon thousands of dollars worth of claims because they were incorrectly submitted. - The clinics emulate complete lack of health. Everyone who works there looks and feels so unhappy and unhealthy. I have trouble understanding how these are the people we should be counting on for our health? - As if this list weren't long enough, there's so much more beyond this - all WAY too long to list here. Update: After posting this review, I received a phone call from someone who pretended to care. But it was crystal clear in their speech that they cared ZERO. Every time I have expressed concern I've been met with inauthentic, canned speech (poorly) designed to suppress people.

This is THE WORST doctor's office I've ever been to. They rarely answer their phones or return…read morecalls if you leave a message. IF you can get through to get an appointment you have to wait forever to get booked. You only see a nurse practitioner and (although I don't have proof) I believe Dr. Gurtch doesn't even work anymore. That's probably illegal so they keep his name on the door, but he's never there. Today I showed up for my appointment that I booked weeks ago and they said it was cancelled due to an "emergency". They said they called me a week ago and left a message...BUT NO message was left. No missed calls on my cell. What emergency does a GP have (a week in advance) anyway??? It's not like he does surgery!! He puts a bandaid on a boo-boo and gives referrals. That's it! Anyway.....that's it for me, too. Never again. This office is totally unprofessional. This is not the first incident, it's just the last straw. Finding a good doctor is hard these days. Ugh!!

Called to make an appt for my first Medi-Cal appt. Played phone tag for a while until I spoke to a…read morereceptionist who spoke English but was still difficult to understand. My hearing is fine. Dr. Gurtch was listed a provider for Molina but now I am informed that they do not cover people under 65. So why were they listed in the provider list? I would not return even if they did accept me, bad vibes already.

My dad got assigned to this Dr. per his insurance, at first he was not so sure just because his…read moreEnglish is not fluent however he decided to give it a chance. I called to make him an appointment as the conversation went I felt comfortable with the woman helping me set up the appointment very understanding and helpful. The day of his appointment he was nervous not knowing what to expect, let me share with you he walked out the place super happy!! My dad's main language is Spanish so he was afraid he wouldn't be able to communicate his problem correctly to the Dr. he is so satisfied with the attention he received, all the help he got from the nurse she took her time to help him fill in paper work, blood test and to assign him to a pharmacy. He also shared with such excitement that he felt the Dr's. care to help him and guide him. Extremely thankful and satisfied!

I don't know who's more incompetent, the staff or the doctor. These people don't know their right…read morehand from their left. Needed to go to a primary care doctor to get a referral and was assigned to Dr. Truong. Told me I would get my referral in a week - a week later, they still hadn't set in the referral request. I finally get the referral and make a call to schedule an appointment - the referral doesn't take my insurance. The second referral isn't accepting new patients. Over a month later and I'm still waiting. At my first appointment, whoever took my blood draw poked me in both arms and couldn't get it right until someone helped her. At the follow up, the place was closed when I showed up for my appointment at 9.

He is the nicest and most accurate doctor ever. I like his style of health care. He gets to the…read moresource of the illness/disease. He makes a treatment plan to help the source, instead of just giving meds to treat symptoms. I would highly recommend Dr. Aiello to anyone, especially loved ones.

One star experience here. Horrible person in the white coat. Bitch for an office manager. I'd…read morenever believe this man is friend of a Dr. that I respect. Never would I recommend this group. Fake fake fake. Who tells a first time patient still in the waiting room that the "nurse wants a urine sample". Umm I'm here to get by back adjusted not start a Medical Program. Reg Flags galore here. Avoid.