I came to urgent care after completing all of the required paperwork and emailing my insurance…read morecards, which they already had on file. After checking in, the receptionist told me she needed to use the restroom and walked away. I later realized she had actually gone to speak with the office manager. When she returned, she informed me that the office manager said I could not be seen that day. I explained that I had been treated at this same location in November without any issues. She responded by saying I "shouldn't have been seen in November because they didn't get paid." However, I have the Explanation of Benefits (EOB) showing that the claim was paid. I expressed my concern that this was an urgent care facility and that I was being refused care. I was simply told that I could not be seen there. The entire interaction was disappointing. I found the staff to be rude, unprofessional, and unwilling to communicate respectfully or resolve what appeared to be a misunderstanding. Based on this experience, I will not be returning and cannot recommend this facility to others. I will not be returning and would not recommend this location based on my experience.

I have been a patient at SDSM for most of my adult life. I've referred many to them…read more I can honestly state that having worked in the medical field, a better team of professionals/physicians does not exist in SD. Quality care, listening, quickly diagnosing/treating appropriately. Staff is friendly & competent. Dr Scott Evans has been my primary, although I've seen others that I've been equally impressed with. The only negative from a patient standpoint is appts can be difficult to come by. However, they will accommodate urgent matters. I cannot say enough great things about this group. I feel very blessed to have this team guiding my healthcare.

Keep getting texts chastising me to make an appointment even though they make it impossible to make…read morea new patient appointment. Wasted time being on hold. They never picked up. Also wasted time trying to schedule an appointment online. Apparently they don't have any availability. If you're unavailable for new patients just say so. A corporate practice with multiple locations. Don't recommend.

I love this spine and sport location. I consider staff as doctor's assistants. They are…read moreknowledgeable and friendly. They could be more helpful during the repetitive exercises to help keep count, etc. I leave feeling hopeful that I will accomplish my exercise goals leading to little to no pain. I can tell this plan will allow me to see results. Thank you Spine and Sport staff.

Friendly and welcoming staffs, easy to make an appointment as the week goes on, even as late as a…read moreWednesday afternoon for a Friday slot. 2 years ago, my Mom had the experience with Spine & Sport at another location at Lake Murray, but it was so hard to book anything far ahead compared to this Broadway location. Although it was smaller inside, the process came quickly with all the paperwork, then they jumped right in for Mom to do 5 different exercises and let us schedule far ahead for the maximum 3 days a week so we can make use of all the 12 sessions offered thru the insurance company. Really appreciate the help from everyone here and wish I knew about this location sooner.

I was in physical therapy here in relationship to a neck surgery up until I moved to Ohio…read more Stephanie Sapien and her team are great. From the start Stephanie was intentional to assess my condition and then create a plan that progressively moved me toward less pain and more mobility. I wish I had been able to finish my treatment there. Though it was months ago that I last went here, I am counting my call today to get records sent as a check in because of the great assistance I was given. Thanks Team Sapien at Spine & Sport Lemon Grove.

Dr. Dengerink has been my primary doctor for many years, and as a personal training business owner,…read moreI've confidently referred many clients to him. He is the most knowledgeable doctor any of us has ever encountered when it comes to injuries and other health conditions. No matter what we bring to him, he always has a clear and informed answer. What makes him truly stand out is his bedside manner. He's a great listener, genuinely caring, and incredibly easy to build a rapport with. You never feel rushed or dismissed. He has earned my and many of my clients' trust and loyalty! If you're looking for a sports medicine doctor who combines top-tier expertise with real compassion, Dr. Dengerink is your guy!

I returned to SDSM for the third time in May 2023 for a third issue and injury. Whomp. Whomp…read more Whomp. My other two specialists moved onto different medical facilities. I'd had nothing but great care with SDSM for previous issues but it was not the case in 2023. Dr. Chang who I met with is not who I scheduled my appointment with. It was switched without my approval and he had zero idea why I was in the office that day. He also barely cared to find out. He sent me down the hall to get x-rays and when I returned to the office as did he I was even less thrilled with his bedside manner. He told me I had options but I had to ask what those options were. One of the options he gave to me was for me to do nothing as if that made any sense. I would give one star but the front desk was very personable and helpful and I appreciate that especially after the disappointing experience.

We are so grateful for Dr. Katie and the care she has provided for our baby. From the very…read morebeginning, she has been incredibly knowledgeable, gentle, and reassuring. She has helped our baby tremendously with reflux and digestion issues, and we noticed improvements quickly. Beyond the physical benefits for our baby, the support, encouragement, and sense of community she has created has been truly invaluable to me as a mom. Being able to connect with other parents who are going through the exact same things has made navigating motherhood feel far less overwhelming. Dr. Katie doesn't just care for babies -- she supports families and moms in such a meaningful way. We can't recommend her enough.

We've been seeing Dr. Katie since my daughter was a newborn, and I cannot recommend her highly…read moreenough. My daughter struggled with acid reflux and other discomforts early on, and we saw noticeable improvement after beginning chiropractic care. Dr. Katie is not only incredibly knowledgeable, but also gentle, kind, and so patient with little ones. They made us feel completely comfortable and supported from day one. It's clear she genuinely cares about the well-being of her young patients. I'm so grateful we found her; chiropractic care has made such a difference in my daughter's comfort and development.

I attended aqua therapy at the Alvarado location. There are some nice & friendly staff here. The…read morecondition of the pool is very old and in disrepair. Pool bottom/sides surface is worn off/ discolored areas. The metal handbars on waterline tile are rusty/ rough. The buoys on the ropes have algae growth. My 1st visit/eval took exactly 5 minutes. Interestingly the notes described a full physical exam which didn't occur. It was scheduled in the afternoon and apparently she was in a hurry to leave. I was still at the front desk scheduling when I saw her go out the door. (Later I was told this is scheduled and billed for 45 minutes.) My 3rd visit/ 2nd time in pool I was injured and had to miss next 2 visits while recovering. Their notes are accessible online. This one was a copy of the prior visit & described land therapy, though I never had any. It didn't mention my injury. She directed about 6 patients while standing by the pool. She would forget that I had some specific limitations, thus the injury. I changed my next 2 appointments to other therapists & got printouts of pool exercises to do on my own. I didn't want to get in that pool any more. I won't return

My name is Chuck ,Dr Serota has been my Orthopedic surgeon for 4 years now Dr Serota and his crew…read morehave changed my life my arthritis was so bad I was living I'm shear misery. And this doctor gave me my life back . I've had 3 life altering joint replacements and I'm going in for a 4th . He replaced my left hip,right knee , reverse right shoulder and going in for my left reverse shoulder. My quality of life is a 100% better . THANKYOU TO YOU AND YOUR CREW !!! CHUCK K I writing this after getting back from a 2 mile walk thank you mike

I have been seeing Beth Jacobson on and off for over 20 years, addressing such issues as back and…read moreneck pain, trigger points, and carpal tunnel syndrome. When I first arrived at her practice, I was in such severe pain that I was walking with a cane. Over time, she has provided me with valuable information, exercises, and support in addition to treatments that alleviate the pain. After a course of treatment, taking her advice and doing my exercises, I'm able to walk 4 miles a day on my treadmill! I now return to her whenever I feel as if I need a 'tune up". Whenever I do contact Beth's office, her assistant Sheri bends over backwards to work me into the schedule. In addition to scheduling, Sheri also goes above and beyond to negotiate with my health insurance coverage on my behalf. Everyone associated with the practice makes me feel like I'm a part of the family. Beth has a wonderful, empathetic approach that makes me look forward to seeing her, and I know that I will always leave feeling significantly better than when I arrived. She has also taught me a lot about anatomy and how pain often develops in one part of the body but appears in a different location. The more I understand about my body, the better I can take care of it. I can honestly say that Beth has made a significant difference in the quality of my life, and I would recommend her to anyone looking for an expert physical therapist. She did for me what chiropractors, acupuncturists and other physical therapists couldn't.

Beth has always been the best physical therapist for everything that has been wrong with me. I…read moreabsolutely do not know what I would have done without her through these years to help me with all of the aches and pains that come with getting old and having physical issues. She is absolutely the best. I know that when I go there I'm going to be treated with respect and concern. She has always taken wonderful care of her patients. I have recommended her to a number of people and will continue to do so.

I recieved a referral to be seen from my insurance after sustaining a fall and breaking my…read morepatella, I recieved a referral auth to see Dr. Sirota, dated 2/4/2025, I was told to call and get an appointment. I called on 2/4/25, 2/5, 2/6, 3/4, 3/5. At that number no one answers until recording tells you to leave a message. I guess I was too persisent trying to get medical attention as after talking to many personnel and no one calling me back, I was told today the good Dr. has declined the referral and that I could pick a Dr. name from a list they will e-mail me and I could get my own appointment. No auth or any other help. Thanks so much for the care you offer a helpless old lady. I am widowed, live by myself and have need of care and am at the mercy of Medicare United Health Sharp. Lord help me. Marilyn Driscoll-McLeod

dr Sirota is a extremely popular and a wonderful surgeon. He has a great bedside manner and really…read moreknows what he's doing. Thank you Debra.

This was by far the worst experience I've ever had at a doctor's office. The front desk staff were…read moreextremely rude and unprofessional, especially toward non-white patients. Their behavior made me feel unwelcome and disrespected, as if they had no interest in doing their jobs or treating people with basic courtesy. A medical office should be a place of care and respect, but instead I left feeling dismissed and uncomfortable. I would not recommend this office to anyone looking for compassionate or professional treatment.

I don't know how they run a business when they accept new patients by voicemails. It's very…read morestressful trying to find a human to speak with. If they can't simply provide basic customer service, how can you rely on them with your orthopedic consult?

This doc and his office are the best in the west! They…read morestudy your previous records and show you pictures and don't want to do surgery just to make money. They truly want to help you feel better with surgery being a last resort. They have taken me from a walker/cane to being able to walk unassisted most days. He also figured out which disc was causing my pain. I had previous steroid injections and they didn't hit the spot that needed to be hit. This doc uses the steroid epidurals to help diagnose which disc is causing the pain. That is especially important in those of us who have multiple back issues. I am so grateful to him and his entire team. They always let me know if they're running behind and I totally understand why when I realize all the homework he does before seeing you and making recommendations. When surgery day does arrive, hopefully down the road, I will know I'm in very good hands.

Short Review (TLDR version):…read more I am 3 months post-op for a herniated disc injury at the L5/S1 from ~18 months ago, and I have immense gratitude for Dr. Kim and his team for the successful Laser Endoscopic Spine Surgery ("LESS") because my frustrating lower back pain has substantially improved, and I am confidently participating in atheltic activities without any worry or hesitation of re-injury. Longer Review: I injured my back in early 2025 from a heavy lifting workout and playing basketball in the same evening (both items compounded on each other, and the body just broke down in the middle of the basketball game). The pain was excruciating for about 6 days before I finally went to the ER for relief (I should have gone wtihin the first 24 hours). The burst disc material pinched the nerve system that connects to my right calf muscles (medial gastroc), and I could no longer flex and activate that muscle region. Despite rigourous PT and many months of retraining my body how to move, the disc materials never flushed out, and there was no improvement to the calf weakness. My back pain was also continual, but it improved over time. The pain was manageable most days, and I could do some athletic activities that didn't require sprinting / jumping. However, at nights the lower back would be sore, sometimes preventing me from sleeping properly. I'd often need to get up around 2am, walk around the house a bit, apply an ice pack for ~20 minutes, take ibuprofen, and then hope that I could fall back asleep for a couple more hours. I researched different spine surgeons and surgical options. I had several consults with two surgeons who perform the traditional traditional micodiscectomny procedures, and I almost went with one of them (either Dr. Matt Follett with Synergy Orthopedics or Dr. Hani Malone with Scripps -- they're both great and I'm sure would have done a fantastic job with the traditional procedure). However, I learned about Dr. Kim from additional internet research, learned about the LESS procuedure, how it's less invasive (faster healing time, less painful recovery, no need to chip away at the spine bone), and took the initial consult with him. He was very gracious and did not go into "sales mode" to convince me to do his method. He noted all the pros of the traditional method and how that could be a good options for me. It was a very comfortable conversation as we discussed pros and cons of each surgical method. No pressure felt. I'm so grateful I took that consult with Dr. Kim. After evaluating procedures, I went with Dr. Kim for the LESS procedure. The biggest con for the LESS procedure is that it's significantly more expensive and not covered by insurance. However, thinking about the long-term road ahead, I believe that the cost would be worth it (so far that seems to be true). The surgical team did a great job at helping me prep and feel calm the morning of the procedure. The post-op pain went through a couple different waves: 1st week was nearly pain free due to pain medications 3rd/4th weeks were more painful due to the swelling / inflamation of the procedure that was still healing (probably the most painful part of the recovery) The 2nd month of recovery had minor pain, but not noticeable during most hours of the day. I'd notice some pain after a PT session, but that was due to some swelling around the back from the exercises. During the 3rd month of recovery, I felt almost pain-free, just minor moments here and there as I ramped up my physical activity (doing more athletic drills, basketball practice, etc.). By the end of the 3rd month, I've now had a couple weeks without any pain despite increasing my physical activity, and I'm so grateful to be feeling this way. My calf weakness still exists as the surgeon (and many other online research trends) noted that nerves heal very slowly, and it could take 6-12 months or more for that nerve system to return to full function. Nerves supposedly grow back at a rate of ~1-2 milimeters per day, and if my gastroc muscle 20+ inches (or 500+ millimeters) away from the point of the pinched nerve, then I'll need to be patient with recovery. The good news is that I have felt minor nerve sensations multiple times in the lower right leg (calf, foot, soleus) - some are prickly, some are soft and repeating, others are a sharp twang, all of which are things that I was not experiencing prior to surgery. I believe those are indications of the nerve system slowly recovering. Conclusion: I'm incredibly grateful for Dr. Kim and his team, and I appreciate that they do a few post-op check-ups to monitor progress and provide additional guidance. I also apprecaite that his team took video recordings during the procedure and sent me a ~5-minute summary of the operation with commentary throughout. It was awesome to see the moment where the surgical tool removed the disc material and released the pinched nerve from the bone wall.