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    Scott M Frey, DDS

    2.0 (1 review)

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    13 years ago

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    Aspen Dental - Crawfordsville, IN

    Aspen Dental - Crawfordsville, IN

    2.5(13 reviews)
    2.1 mi

    I called Aspen Dental with some severe tooth pain after not having gone to the dentist for years…read more Seeing that Aspen Dental was covered by my insurance and their office hours, I thought this would be a good place to go. The receptionist was kind when I arrived, but the good comments stop there. I had to wait an extra 45 minutes to have my X-rays done (I was already 15 minutes early) and the ladies who did them were not kind or sensitive to the fact that I was in there for severe tooth pain. The dentist did not touch any part of my mouth when assessing next steps. When sitting with the office manager she stated the dentist said I needed 3 root canals (I was told maybe 1 by the dentist) based on the XRay and that the endodontist they worked with would not let me break up those procedures and it would be an $8,000 ticket. I was then charged $61 to book an appointment with their endodontist (that I ended up not going to because I went elsewhere and got a second opinion). They also told me I would need to pay an extra $300 on my next cleaning to deal with some slight gingivitis that the dentist I got a second opinion from this week said would not even help with the issue. I'm not one to leave negative comments, but care here is atrocious.

    Original visit for a tooth ache. Treatment plan for 5 extractions, several fillings to follow up…read morewith bridge. 90 year old patient of over $2100 fir this acceped care. pulled four teeth, office closed with sign on the door on next application, set up a mandatory cleaning ( not included on detailed treatment plan) not one word about the cleaning cost and charged her over $1600 saying it was a periodontal cleaning. It took under one hour and periodontal cleanings take 45-60 minutes per quadrant, there are four quadrants. she went in still having a $1700 credit and tried to say she owed over $700. Daughter questioned and declined the extra electric toothbrush, mouthwash, cancer screen and whatever else in their package. They are over priced unethical thieves. Update: told cleaning appointment would be no charge. Advised to refund as patient would not be returning. Two weeks later checked with office and refund has not been processed and advised it may be 4-6 weeks.

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    Aspen Dental - Crawfordsville, IN
    Aspen Dental - Crawfordsville, IN
    Aspen Dental - Crawfordsville, IN

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    All Smiles

    All Smiles

    5.0(2 reviews)
    2.4 mi

    Up until I moved to Portland, OR this was my dentist office of choice. Everyone there is really…read morenice, my dental hygienist didn't poke me with medieval instruments of torture with the express purpose of making me leave with a mouth full of bloody puncture wounds. This is said in contrast to the last place I went where I swear they just wanted to make dental visits as painful as humanly possible. I've also found that they accept the insurance provided by almost every business in Crawfordsville. The highest amount I ever had to pay out of pocket was 20 bucks and that was after my first visit where they did about a million different X-rays since I had never been there before. Another thing I like is they give you a phone call at least 24 hours prior to your appointment to confirm. Usually its further in advance than that which is great since they only give a penalty charge for appointments canceled with less than 24 hours notice.

    Great service! It was the most thorough procedure I've ever been through in my life. (I say been…read morethrough, though they were very gentle.) I get cold sores and Dr. Robling, (my dentist) told me about a laser procedure that they have, if, I should have an important event (like my sister's wedding this May) that will keep a sore from even appearing! WHY HAVE I NEVER HEARD OF THIS BEFORE! If you're totally afraid of dentists, they also offer sedation dentistry! Try them out! They're seriously the best dentists I've ever had!

    Scott M Frey, DDS - oralsurgeons - Updated May 2026

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