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    Aspen Dental

    Aspen Dental

    2.2(19 reviews)
    35.1 mi

    I scheduled my son's first dental appointment with this location over the phone and it went well…read more They asked for my son's insurance and set up a time for him to been seen for his first dental experience with them. When we arrived they basically told us that my son, who's a minor, can't be seen unless he had a photo identification. They never mentioned that over the phone and it wasn't on the welcome email we received the day prior. It's a huge inconvenience to drive all the way back home to get an id for a minor. Instead of wasting time and gas that could've been obtained on the next visit or sent via email. I had to drive all the way back home just for my son to keep his dental appointment. After that, they took forever to see my son. Because things weren't running smoothly, I went to the to desk to make sure that his cleaning was going to be performed as we requested when we set the appointment over the online receptionist and sure enough, it was NOT in the notes! Please know that these commercial offices lack communication with the 3rd parties that schedule these appointments. Another sign of unprofessionalism: While waiting in the lobby area, the receptionist basically told another patient that his bill is past due and she shared his balance for all of us to hear. They would see him today but after that they couldn't until he paid his. He tried to explain his case but after that exchange I knew this was NOT the place we needed to patronize. This is something that should be discussed in another room. I was embarrassed for him and his wife. My son's appointment was at 8:15 am and he wasn't seen until 8:50. They took X-rays and now I'll have to come back for his cleaning. Because this is where they take his insurance we will come back for the cleaning but after that, we are not coming back for anything else. It so hard to find good service and offices that respect the privacy of the patient and our time. Unfortunately we have to go where the insurance tells us and it's hard to pick where you want to be see I could share more but overall the experience was horrible. After seeing the doctor it was nothing but charges and things they can charge us for. WITH insurance they wanted to charge $200+ dollars for a cleaning. Never again. I'd rather take him to my dentist because at least there we won't be treated like another patient they can make money off of.

    If you challenge things they want to charge you for, beware, they will argue, lie, personally…read moreinsult you and gang up on you! The "dentist" being the most unprofessional "doctor" I have ever had the misfortune to come across. Admits not telling me I have 2 cavities behind my 2 front teeth (because I don't) because he wanted me to pay $900 for 3 fillings I didn't need! I only wanted the filing closing the gap between my 2 front teeth replaced, period!! I've had this done MANY times with no problem! He says he put a plan together without telling me because he shouldn't have to "dummy it down" for me. I don't think telling me "you have 2 cavities" is dummying anything down! He never told me, because I DO NOT HAVE 2 CAVITIES there' They wanted to charge me for a FREE routine cleaning! I'm SO SO glad I found this out before I had any work done. They just want your money! DO NOT GO HERE!!!!

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    Aspen Dental
    Aspen Dental
    Aspen Dental

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    Aspen Dental - Avon, IN

    Aspen Dental - Avon, IN

    2.1(28 reviews)
    34.8 mi

    If you are looking for affordable, friendly, and accommodating Dentle care, Aspen Dentle in Avon is…read moreperfect. I do not think twice about driving from the downtown area to know that my teeth are going to be taken care of. I am always greeted by my first name with "hellos" and smiles from the rest of the staff. I would definitely recommend Dr. Jennifer Smith as she treats you as if you were her own family member with the upmost professionalism and care. She not only thoroughly explains everything but is honest, gentle, and works with you to fit your individual needs. Thank you Dr. Smith and the rest of the Aspen Dentle staff for your constant exceptional service!

    Everything! I hope I don't have a character limit... I hope this reaches someone and saves them…read morethe pain, humiliation, disrespect, hurt and stress they have caused me. I purchased their top tier dentures last year on my birthday 8 grand I went in on a Friday and by Monday I had my teeth pulled and was sent home with temporary dentures. I was completely ignored as I shook and cried scared to death in the chair as the dentist paid me no attention and talked about her weekend plans. I was sent home with no instructions and told to set up a new appointment in a few weeks. I had no idea what to expect. I lost 40 pounds over the next few months and spent massive amounts of money on glue to hold my teeth in. I regretted my decision but stayed hopeful it would get better. I was only given my top set so they did no good eating. I finally had enough and was able to make an appointment to see the next steps. My appointment was scheduled for 7 am I arrived excited to get some relief and comfort only to find out that they did not have a lab technician and wouldn't for at least a month. I received no call or anything to let me know I didn't really need to wake up that early on my day off or that I would need to find a different location to go to not to mention the planning scheduling and arrangements that I had to make to accommodate transportation. I was able to get a hold of Plainfield eventually and be seen by them. To say the least they didn't know what I had in my mouth or that I wasn't a new patient and I was going to be charged. After tears and lots of explanation they put a soft liner in and my temperature teeth were now more comfortable but I was told they couldn't see me because Avon was paid for my service and they were not. I was infuriated and felt so taken advantage of by Avon I was ashamed I had let them do this to me. When I got home I tried to call and complain but only got a recording that promised the opposite of everything I had been through. So now I have to go back to Avon to have my permeantto be made and hopefully they will eventually give me my bottom set as well. Before that my tooth broke off and it had to be fixed. They did it quickly. Plainfield that is. A week later I dropped them and they were gone broke to pieces. Silly me I assumed since they made my first ones in a weekend they could do that this time but oh no they told me it would be 3 weeks that's after I showed up for my appointment they had no one again to see me. I've lost 40 pounds now have no bottom teeth or top teeth at this point and I'd spend $8000 for the very best top-of-the-line. I've never had anything quality like that in my life. I grew up poor we struggled so this was a big deal well I was the worst birthday present in my life because I've had no job for a year and I finally got a job and I have to start my new job as a manager in my town of a very well-known business. meet my team with no teeth and they tell me there's nothing they can do to get them faster. Well that's funny because when they were selling them to me, they got me in three days after several appointments and arguing with them crying having to walk around everywhere with no teeth not being able to talk I sincerely was ready to give up. They made me want to. I'm embarrassed to say it, but I wanted to commit suicide. I was so broken by them and everything that they've done I've never seen the same dentist more than once I was shuffled around lied to used basically robbed and was getting nowhere. I've been working really hard to start this new career and things were gonna start looking up and I kept having to call off work to go to all these dentist appointments and there'd be nobody there and every day you know they would make me think that they were gonna have them ready soon and then the next visit it would be. It's gonna be two or three more weeks I finally get the set that I have to approve and the dentist is telling me if you don't like them we want you to be happy and I'm telling him I don't like them. He made no changes to it. They just want to sew it. I look like a horse with teeth, you know the picture and guess what I still have no bottoms, but they took the mold. I left With The since they gave me because I was excited to finally have some teeth and I called to find out when I would have my bottoms and they told me that because I didn't show up for an appointment that they had credited my account for $1900 back in July, but they did not and

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    Aspen Dental - Avon, IN
    Aspen Dental - Avon, IN
    Aspen Dental - Avon, IN

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    All Smiles - oralsurgeons - Updated July 2026

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