The genuine care that is shown each patient is calming. When you have no where to turn when your…read morefamily Veterinarian is out of town, they provided the care and peace of mind we needed for Kramer. A simple "Thank You" can't express our appreciation for the services and care Kramer received at KB Animal Clinic. Thank You, Dr. Conklin and your amazing staff.

We have been trying to transition our veterinary care to Pleasant Hill Animal Clinic for about a…read moreyear. Dr. Kent has been knowledgeable, helpful, and genuinely committed to managing our bulldog's ongoing health condition. Unfortunately, the clinic's policies and customer service have made it increasingly difficult to continue care there. Their prescription policy recently changed, and they now charge a $10 fee for every prescription filled through any mail‑order or online pharmacy. Because our bulldog refuses the chewable version they carry in‑office, we've had no choice but to use outside pharmacies and pay this fee each time. When we expressed our concerns about the added cost, we were unexpectedly placed on a "no longer serviceable" list. The front desk informed us they could no longer speak with us, and as a result, we are unable to get our bulldog's prescriptions filled or transferred -- leaving him without his life‑sustaining medication. Communication with the front desk has been an ongoing issue. Phone calls often go unanswered, we are frequently placed on hold for long periods, and when we request a callback, it rarely happens. This is not the first time we've had problems with the administrative staff. Previously, they insisted on obtaining a social security number before allowing an appointment, and when we questioned that requirement, the office manager responded rudely. While we understand that policies are policies, the way concerns are handled matters. Overall, the customer service we've experienced has been consistently disappointing, despite the quality of care Dr. Kent provides.

Amazing service every time. The line of people you occasionally encountered during peak hours…read morebefore or after work is proof that they are the best. Have used their boarding facility for six years with zero issues.

We've found Dr. Neal and his staff to be very good to work with. Dr. Neal has been logical,…read morecompassionate and charges a fair price when caring for our Wheaton girl, Gracie. I recommend Colburn Road Animal Clinic.

Staff is horrendous. The vet is there 6 hours a week if you're lucky. Hope you can do afternoons…read moreotherwise you're driving to Oak Grove to see the vet. We have been easy customers for 7 years. Will not be going back. Brought that up to the owner/vet and he said he didn't care. We'll be taking our business elsewhere.

I'm disappointed with the administrative side of my experience here. I requested my dog's medical…read morerecords for insurance purposes and had to follow up multiple times. When something was finally sent, the document was not legible, and subsequent requests for a corrected copy went unanswered. The care itself may be fine, but timely and clear communication--especially for medical records--is important. I hope this is something the clinic improves.

Dr Laura and Mary were so great when my cat was sick. Very sympathetic…read moreand caring. Wouldn't take my pet anywhere else! Pat L.

We had an amazing experience with Noble Dog Training and Benny. Our dog struggles with anxiety, and…read moreleaving him for boarding is never easy--but Benny truly went above and beyond. Not only was our dog well cared for, but Benny intentionally worked on socialization and helped build his confidence while he was boarded. We could tell our dog felt safe, understood, and supported the entire time. The progress we saw afterward was incredibly reassuring. Benny is patient, knowledgeable, and genuinely cares about each dog as an individual. If you're looking for someone you can trust--especially with an anxious dog--I cannot recommend Noble Dog Training enough. Five stars without hesitation

I've been having a heck of a time finding a groomer for my pup. I don't want to drop him off and…read morethen get a call at some point to come get him when he's ready. I wanted an appointment when he could be groomed and then picked up. I had this in Ohio. I've been to a few places and none of them really got him right. I saw Nose to Toes was a mobile groomer and thought, hey, I'll pay a little more for one-on-one grooming service and she's came to me! I have a new baby so getting out is a challenge at times. She texted me and let me know she was running early! Not late but early and could she come sooner. Umm yes please! She came to my house and my pup loved her instantly. He was so excited. She took him to her truck and got started. She was finished relatively fast and my boy looks amazing! This is the best cut he's had....ever! His little tie is so cute! He also was still happy when she was done. The other places, he was skittish and scared after. He was the same pup! Price was higher but I attribute that to she came to me and he got private time and not put in a kennel to wait his turn. She's also a pet bakery and gave my boy a cute Easter cookie that he loved! If you live in the area and need a groomer, call them! She's awesome.