Bad initial review - unpleasant experience and painful...first exam in Wake Forest..procedure…read moreoccurred in Briar Creek. Dr. Holman, who did not do the procedure, followed up in Wake Forest office regareding initial procedure. Reexamined area, took xrays and I was satisified with his professionalism and attempt to resolve the intial dissatisfaction.

Was referred to Capital Oral & Facial Surgery by our orthodontist. One call to them and I…read moreimmediately decided we'd not be using them. There may be pleasant people among their staff, but the customer service person I spoke with was immediately curt, unkind and rude. Customer service starts with the person answering the phone. They need to have better customer service at their front desk.

My husband came here in May 2022 for a tooth extraction. He decided he wanted an implant, so Dr…read more Milewski placed cadaver bone in his gum. We have returned four times, driving from our home forty-five minutes away. Three of the four times were futile, as nothing was done but X-rays. Another time the cadaver bone process had failed, so no implant, just another incision in his gums with stitches and antibiotics. No information was given as to the process for having an implant, and no patient information was available when I asked. The doctor and the assistant looked at me in seeming disbelief that I had asked for information to read. There should be some type of informative literature offered to explain step by step what will happen. So far, it's been eight months since the tooth extraction with no implant yet!

Dr. Hoverstad treated me when he was just out of dentistry school and working in Wilson County. If…read morehe sees this he'll most definitely remember my X-rays as they were some of the most peculiar anyone in that dental office had ever seen in person. With that being said, he was so good, I had to see him a second time. By that point he had his newer office here in Raleigh. He's the most personable professional I've had digging around in my head. Don't let his looks fool you, he can work a scalpel and a pair of pliers with the best of them. He operated on me 2x for a total of 4 teeth extracted. No infections, pain was minimal and instructions were clear. If I could use him again, I absolutely would. Thanks Eric.

My son came for surgery today and the process went well. We arrived they went over some information…read morewith me and got right to the surgery. In and out efficient service. Thank you all for caring for my son so well.

Do NOT go to this doctor if you seeking Covid-safe, timely, helpful service. I had the worst…read moreexperience I have EVER had in my ENTIRE LIFE with Dr. Gaines. In addition to enduring a wait while I was the only patient in the waiting room - during COVID, this doctor flat out REFUSED to wash his hands. I respectfully requested that he wash his hands before touching and examining my mouth. He would not wash his hands, and told me that he would not serve me, rather than taking 20 seconds to keep me - the patient - safe. I informed him that I have asthma and I am high risk, and that I was only there for an in-person appointment because of a dental emergency. Instead of taking just 20 seconds to wash his hands, he spent more than 10 minutes rudely insisting that he had washed his hands "several times that day" and that he "knows way more about Covid than me." Due to his incredibly rude and unhelpful attitude, I had a panic attack in the chair while seeking the help of someone who could have simply taken 20 seconds to wash their hands after touching a tablet, a pen, a door, and who knows what else upon entering the room. As Covid numbers are peaking around the country, asking a doctor who is about to touch the inside of your mouth to wash their hands is quite a small ask. Dr. Gaines' office is NOT a Covid-safe or Covid-friendly office. Stay safe, go elsewhere.

I'm getting my wisdom teeth out and my dentist recommended Dr. Gaines to me for the procedure. I…read morewent in for my consultation at 8 in the morning. I liked that I had only called a few days ago and was able to get in for an appointment first thing in the morning. I did not like having to still wait 20 minutes when I was clearly the only patient there. I also did not like having to watch a 15 minute video on wisdom teeth, by myself, in a small room while sitting in a dentist chair. However, when Dr. Gaines (finally) came in, he was very friendly and answered all of my silly questions (how many people actually die from anesthesia? how likely is it that part of my jaw might become permanently numb?). All in all, I love my dentist even though I hate visiting him, and I trust his recommendation of Dr. Gaines.

I am thrilled to give Raleigh Oral Surgery and Dr. Camp a well-deserved 5-star review! From start…read moreto finish, my experience was exceptional. Dr. Camp and his team made me feel at ease, explaining every step of the process and answering all my questions. The tooth extraction was quick and virtually painless - I was amazed! The entire staff was warm, friendly, and professional, creating a welcoming environment that put me at ease. Their attention to detail, compassion, and genuine concern for my well-being were impressive. For those who don't want to pay full balance upfront they have something called care credit you can apply for. It's like a credit card for your visit. It definitely eased my mind from coming out of pocket right away. Dr. Camp's expertise and care are top-notch, and I highly recommend him and Raleigh Oral Surgery to anyone needing oral surgery. Thank you, Dr. Camp and team, for an outstanding experience! 5 stars isn't enough - you deserve 10! Will definitely come back if I have anymore needs for an oral surgeon!

Do NOT recommend this practice. They are NOT contracted with ANY insurance as they say. Not once…read morewas I told my insurance was out of network so now they are billing me for $800. I paid 1,000 the day of surgery. The manager is so rude and unprofessional. Filing a complaint with the ADA.. do yourself a favor and save the trouble of getting seen at this office!!

Had a consult, sticker shock, and I have insurance. Went with a more affordable provider with…read moreexcellent reviews, and my experience, thus far, has been wonderful. The necessary CT scan (without apron) I was told would be out of pocket $200. Guess I needed it, so OK. Had the consult, seemed competent (I am an ICU/ER/NICU RN, so reasonable judge), but the $200 that I had agreed to, was $427.45 on my card. SMH Go to Tar Heel. Great docs. more reasonable and up-front charges.

Dr Perez is AMAZING and I'll follow him to any office. Hence the reason I wound up at this office-…read morehe was practicing here on the day of my surgery despite my consultation being at the Wake Forest office with Erica B as his assistant. This raleigh office is NOTHING like the Wake Forest office. I could tell right off when I walked in. The word I have to use is "impersonal." From the two at the front desk to my new assistant- they were nothing like the friendly comforting people at the Wake Forest office which I've been to numerous times. I really wish i had my surgery at the Wake Forest office with ERica as his assistant and the friendly front desk people. Dr Perez is top notch though. But this office really needs to do better in hiring staff.

Dr. Kozacko performed a wisdom teeth extraction on my son and he now has permanent nerve damage…read more After 2 years he still has a numb lower lip with no sensation. Office is old school and doesn't offer or use any newer technologies to avoid these possible complications. We were never informed of any possible complications that could occur due to nerve damage. During the consultation they put you in a tiny room and make you watch a 1990's video on the procedure. Not until after he realized he had nerve damage did he tell us this was a complication that could occur and made me sign a waiver for him to continue to treat him for post surgical infections. Do your research on newer technologies offered for this surgery before choosing this practice. Other practices in the area are more up-to-date technologies that can avoid complications of taking out wisdom teeth that are impacted. I regret ever using this practice or physician.

I am not the patient but my wife is. Not sure what the issue was, or what happened with the women…read morewho rated this office one star but our experience was completely different. My wife broke a tooth and there was not enough left to put a crown on it. She was able to get an appointment with this office and they went over a number of things on the phone before we ever came in. Once we arrived we were greeted and everything was explained very thoroughly and our questions were answered. The office is very well organized and everyone was professional on our visit. Not all of the services were covered by our insurance but that was explained to us. We paid at the time of service and were given complete aftercare instructions. I see no issues with the office but everyone has their own experience and everyone is allowed their opinion.

I have always had great dental work and great interactions with all the staff at Implant and…read moreGeneral Dentistry over many years. I don't know everyone but everyone is always smiling. Shout outs to Dr Casebier, Rose, Samantha and Paula. Not only are you awesome at your jobs ya'll are just cool positive people. Thanks!

I believe their names were Dr. Casebier and Dr. Shen. They did my dad's extractions some months ago…read moreand his mouth has still be in pain. He's had extractions done before but this whole process seemed a bit careless and rushed. Very disappointing experience

My daughter had her wisdom teeth removed and everything went well. Friendly staff. Wifi in the…read morewaiting room. They will submit to our insurance. I recommend and would return in the future if needed.

Dr Vande Berg fixed a tooth and talked me thru my options. He also explained the procedure in…read moredetail so that I wouldn't be surprised. It was the best dental experience.

Dr. G is great! His office staff is friendly and professional. He is in my network for my insurance…read moreso I moved to him and he picked right up with my care from my previous doctor. I am very happy with my choice.

Bow Down to hygienist Ishtar! She is AMAZING! I told her, she gave me the best cleaning…read moreexperience I've ever had. #1...her name matches her skills...Goddess! Ishtar was patient with my anxiety and kept checking in to make sure I was doing ok. Since moving to NC, this is my 3rd dentist. I think it may be my last. Dr. G has great energy and strangely said, I'm looking forward to having my cavities taken care of at his office.