Roman is a king!!! everyone there is super nice and wanting to help you fix your car the best they…read morecan!! would've been stranded on the side of the road without their help, like completely ABOVE AND BEYOND at this place

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Just want to share our experience with Kittler's / AMS…read more We took in small chambered heads to be ported and polished and got large chambered heads back. When confronted Kittler insist these are better and refused to give my original heads back. Also paid for piston rings to be file fitted but when my wife picked them up and brought them home I found that the box was still sealed in original packing. I would strongly recommend anyone to go elsewhere. It says I have to leave a star to leave my review, but they deserve no stars only thumbs down!

Have had numerous blocks and heads reworked here, with little concerns. Once I was given the wrong…read moresize pistons for my stroked 454 CID bore, however a prompt replacement set was supplied and the final assembly moved on. I find the staff (Raymond) to be trustworthy and extremely knowledgeable. Mistakes are made, unfortunately they happen to all businesses, the discovery, full acceptance and a quick remediation plan to overcome the discrepancy is more important to me

just left from there not even 5 minutes ago and i have NEVER seen such unprofessionalism. just two…read moregirls trying to get something we needed hell, we asked the guy at the window if there was anyone that could help us and he says "no maam" while theyre all sitting on their asses. do not recommend poor customer service, shitty attitudes made me leave my dog in the 100 degree weather car. so sad.

if there was an option to give 0 stars i would. i absolutely do not recommend this place to anyone…read more me and my friend just left from there trying to get a emblem for the front of my car and we asked one of the workers that was walking by if he had anything we could use to get it off he says "no not on me" and proceeds to walk away. so then we go up to the window and ask the man if there is anyone that can help us and he goes "no ma'am" so we immediately walk away and leave. piss poor service !

Stars - Pep Boys, Bossier City…read more I brought my Honda Accord in for a wheel alignment and tire rotation if needed due to the car pulling to the right. The alignment itself was completed properly, and the first technician did his job well. However, after my car had already been removed from the garage and the technician went to lunch, things became uncomfortable and concerning. I was then asked if I wanted a tire rotation for an additional $10, even though I had already said "if needed." I agreed, trusting their judgment. At that point, only two employees were present--one at the desk and one in the shop. My vehicle was brought back into the garage. While I was watching through the courtesy window, a technician raised a large toolbox lid directly in front of my face, completely blocking my view, and never returned to that toolbox. I found this behavior rude and unnecessary. When I mentioned it to the desk associate, my concern was dismissed. Afterward, while paying, I was told my hub bearings were failing and was handed a quote for over $1,000, with pressure to have it done immediately. Given the timing, lack of transparency, and unprofessional behavior after my original service was already completed, the situation felt fishy and left me uncomfortable and distrustful. The alignment itself was fine, but the events that followed made me feel taken advantage of. I will not be returning.

November 2025. I went there with my truck. Walk in. It's busy, but that's because customers keep…read morecoming back. They do good work, that's why it's busy. They were very nice, took great care of my vehicle. They got the work done in good time, gave me a good price, and it was a great experience. This is a good Pep Boys, good people. I'm going back with my other vehicle and I recommend this Bossier City location. I think they're great. 5 stars.

It is a modest sized AZ with a reasonable selection and so-so customer service. Found the tire…read moreshine I was looking for with relative ease.

I called today around 1pm to get a quote on some parts, and an elder lady who answered the phone…read moresounded annoyed and quickly placed me on hold. At the 9:34 minute point I hung up and immediately called back. A man picked up after the first ring. The old lady had no intention of coming back to the phone, and that's not how you treat anyone let alone a customer. Hopefully she can find another place of employment that best suits her character, as in one that doesn't deal with human interaction at all.

More people should use this site. If they don't have the…read morecar that you need parts from, they will be more than happy to help you find the car you need.

From the owner: Providing Quality Sales & Service Since 1986!…read more 90 Day Parts Warranty - Extended Warranty and Labor Warranty Available Contact us for more information!

Had two guys test my battery because I was having issues with it. Very professional and nice. Then…read morecame back 3 days later and had Richard and Angelo help assist me with my new battery installation. These gentleman were very helpful and genuine. Two great customer service experience. Would recommend this location to anyone. Top notch. Very appreciative of the service received. I'll be back in the future.

Needed a battery replacement on a 2020 Chevy Silverado. The manager Josh had my battery swapped…read moreout in 15 mins and I was back on the road.

I had some very old windshield wipers that a friend had replaced for me years ago in college that…read morefinally died. One flew off of my passenger side during a rainy weekend! I came here to get it fixed with my one windshield wiper left. They were so helpful. I walked in and just gave my car make and model and Mr. Ivory behind the counter found me some good wipers that wouldn't break the bank and he came out and replaced them for me! He was so helpful and I really appreciated it especially because it was cold and windy outside, and there was more rain coming! Everybody was so nice and the whole experience only took five minutes. Great place and great people!

In many ways comparable to the Advanced Auto Parts across the street, but maybe a little cleaner…read more I found what I needed and explored for a little while and had no complaints. Apparently the employees are former military (which is a small plus in my book) and were nice enough guys.

My company in Minden La needed a part for our forklift and the store manager Billy Powell went out…read moreof his way to make sure we got it the day we called...he even showed up after his work hours were over and showed us how to properly install it. Thanks to Billy we are back up and rolling again.

Toni was great! I called about wipers for my vehicle. She had them ready when I arrived and…read moreinstalled them promptly. Unfortunately, the computer had the wrong ones listed for my car. Toni noticed that instantly and returned with others that fit after a small price difference - in my favor! Total time: less than ten minutes.