Sweetest salesman and manager ever. Great prices. Takes the haggle out of buying a car with fair…read moreupfront pricing.

I usually try to give companies the benefit of the doubt, but my experience with Enterprise Car…read moreSales was so dishonest that I feel the need to speak out. I was approved for a 2019 Chevy Malibu. They ran my credit specifically for that vehicle, confirmed its availability over the phone, and kept it listed on their website like it was ready to sell. But when I arrived at the dealership, everything changed. The sales rep told me the Malibu was no good--that it was "trash" and would not be sold to me. I was never offered the option to wait on repairs or to purchase it later. I was simply told it was off the table, and I was then shown other vehicles instead. Only two people were in the room during this conversation: me and my significant other, who clearly remembers exactly what was said. Yet, Enterprise later sent a letter to the state claiming I was offered the opportunity to wait on the vehicle--a complete lie. I asked what was wrong with the car and was told the sales rep didn't know, only that Enterprise wouldn't sell a car unless it was in top condition. That sounded good in theory, but in practice, they ran my credit, falsely advertised a vehicle, and then pulled a bait-and-switch. Even now, they're trying to rewrite the facts. I submitted my evidence--including communication, screenshots, and witness testimony--to the state. But Enterprise continues to dodge accountability by giving misleading responses and falsifying their version of events. I've tried to get legal help, but it's been difficult to find an attorney to take on what is clearly a case of consumer fraud and misrepresentation. If you're thinking of buying from Enterprise Car Sales, please be careful. Record your conversations. Get everything in writing. Don't assume they're being honest--because in my case, they weren't.

Absolute worst car buying experience ever with this site. 5th car we've bought thru CarMax, 3rd at…read morethis location and will never come back here. Screwed up paperwork, and now learn almost 3 weeks after purchasing they still haven't submitted registration paperwork to the state!!! And things we personally watched them make copies of for registration they have lost! Bring them in additional paperwork they say they need, then they tell not needed, then 2 weeks later another call they need it. Absolute nightmare of an experience!!

So sitting back and reviewing this CarMax experience…read more.. I would NOT recommend buying a vehicle through them. Takes a ridiculous amount of time for the vehicle to get to you...and even though they say they keep you updated, you go for over a week with no clue of where it is. Weeks later it finally shows and there are issues. Depending on who you get when you call you might get a decent person, but most often you get a rude inconsiderate person. Then when you findout the vehicle does not match what they put on the site (i.e. false advetising?) they simply don't care. In summary...buying a car online might be okay with some companies, but I would not do Carmax.

Amazing place to go to buy a car! I had a great experience here. I was a first time buyer with new…read morecredit. Ms. Victoria was amazing and only gave me the best. Highly recommend going and asking for her! This place will only give you the best of the best. No rip offs. Many of the cars come with warranty. They will not do you wrong, the cars are reasonably priced and are extremely helpful in helping you find the perfect vehicle for you. It really doesn't hurt to just go look if you are in need of a new car. Seriously, ask for Victoria!

If youre looking for a new vehicle you need to talk to Amaia Lawrence…read more She is patient, honest, knowledgeable and not pushy. Ive been looking around for a new vehicle for quite a while. I let her know what I wanted, the payment I needed and she made it happen. Thank You Amaia!

I'm very happy at service at homes automotive Mr.Courtland was helpful in getting me in a new carread more

I contacted Yokem Toyota about availability of a Toyota Venza. They confirmed it was available, and…read moreI asked if it had a stargazer roof? They confirmed it did, but unfortunately, I told them I was looking for one without. I was told I would not find a Venza Limited without one, they are equipped standard with them. Well, that is not true since there are some available for sale elsewhere. I don't know if that is sale pressure tactics or just lack of knowledge on a Toyota vehicle, either way, not a dealership I want to work with.

Post a warning sign. Took car in to repair a leaking tire. Service clerk came back and said…read moretech had discovered some oil in front of engine. (Lie) Said I needed to bring it in anyway because of a recall (lie) . Brought car back in as scheduled and they said I needed Main bearing seal replaced along with expensive Idler arm. I stated that the car had never leaked a drop of oil. They insisted that it was. Had to pay up front for parts to be repaired. They wanted me to leave the car and they would get to it in a week. I said I would just bring it back. Got home looked under engine. Fresh motor oil all under neath. Wiped it off. And cleaned up mess on my garage floor. Watched it for three days No leak. Took it to another shop for inspection. No leak. Called service clerk and told her to cancel service and refund my money. Got run around when she could get it two days later I went back in Got service manager involved and demanded immediate refund. They kept two hundred dollars for the useless parts they ordered (and kept the parts). I asked about the recall and service tech it was just a software update (lie). Toyota doesn't update software ona twenty year old car. Car has never leaked leaked a drop of oil. Their mechanics are paid by the job. Bigger job bigger pay. Toss that in with a crooked conspirator of a service tech and you have a real effective fraud problem. Year later Still no leak

I had the best experience at Orr BMW. I was in Louisiana from out of town and my BMW oil level was…read morelow. I bought a quart of oil and was expecting to pay to have somebody put it in and one of the service personnel put it in with no charge. I was in and out in less than 15 minutes. Everybody was very nice and helpful!

Horrible service. Went in for a recall and possibly a replacement part. Was told the replacement…read morewas ordered and should be arriving the same day as the recall repair, all lies. Recall completed and was told they replaced the damaged part but it was covered under warranty, all lies. I noticed damage on the warranty part and pointed it out and the female confirmed the damage. Now, she said I texted her about the damage afterwards, all lies. Parts Manager called after I left a bad review and I told him everything, so he said he woukd review cameras, which proves nothing. The damage appeared to be done by pushing down or a tool. Shawn the Parts Manager offered to cover labor, but I have to buy the replacement part, which makes no sense if the part is supposed to be covered under warranty. They're corrupt and liars.

Friendly, wash was good but my front plate was bent afterwards. Will go back but have to get a…read moreplate frame first.

User be warned. They will take no responsibility for damage they caused to your vehicle. They will…read moredeflect by saying it was already there or find a similar vehicle on video claiming it's yours.

Avoid this dealership! Had a Mercedes on hold and when I arrived for my scheduled appointment, I…read morewas told that the car was in the process of being sold to someone who walked in just 30 minutes before. They intentionally sold the car out from underneath me and neither the salesman or sales manager that confirmed the appointment with me would come out of their office to explain or to apologize. Especially frustrating, dishonest and disrespectful considering they both knew I was driving several hours from out of state to purchase the car. I have owned Mercedes for over 20 years and never had such a horrible experience with a dealership. Disappointing and absolutely not up to Mercedes standards.

Look I'm not gonna knock on the cars because I love my jeep. My issue is with the warranty…read moredepartment. Long story short I bought my Jeep from them a while ago and I purchased what I thought was a bumper to bumper 100K mile warranty... I turned my jeep in for over heating issues with the engine and then got billed more than my deductible and I raised a stink about it there and they came down. Now I moved to another state and the same damn problem happed again. Thankfully the dealership here is spot on and don't play now BS. But here again I'm covering a cost for a hose assembly that your warranty won't cover... bottom line if your gonna sell your customers an extended warranty and sell it as a bumper to bumper it better be just that... buyers beware...

I called and asked about information for setting an appointment for servicing and was hung up on, I…read morecalled back and they transferred me to a person who didn't answer and sent me to voicemail