I contacted JBM for a deep clean of a large sectional and a bed frame. Alex quickly reached out to…read moreschedule an appointment for two days later. From the get go, he was communicative, clear and showed up exactly on time. Alex and Alex Jr clearly diligently cleaned both items despite heat and stairs and were very professional the whole time. Alex shared he did a cushion twice because of a stubborn area which is really above and beyond and the items came out wonderfully. I will absolutely recommend and continue to use JBM cleaning in the future. Really a wonderful family operation that'll get the job done.

Alex worked absolute magic on my couch, I wish I had taken a before photo! If you're in need of…read moreupholstery cleaning, I highly recommend scheduling an appointment with JBM Steam Cleaning! The whole process was fast, it did take some extra time for the couch to thoroughly dry due to it being an extra warm and humid day. I reached out nervous about that but Alex reassured me to wait a day and he was right!

Excellent job. Above and beyond our requirements. Thank you so much - - we'd use you again!read more

Fantastic communication! Amin wanted to make sure the business could provide exactly what we…read moreneeded. He was always quick to respond to questions and handled our job quickly and professionally. We had 2 mattresses sanitized & cleaned to ship them to Canada along with pick up & delivery. I'm very happy we chose Professional Carpet & Upholstery!

Ed did an excellent job! Our carpet looks spotless, even in the tiny corners. He used professional…read moreequipment and finished faster than I expected. I'm really impressed and highly recommend their service. Thank you again!

I had rented an Air BnB in LA and before I could catch our dog after a muddy walk, he ran through…read morethe house and all over the (white!!!) carpets. I reached out to the rental owner immediately -- the appropriate thing to do -- to ask what she wanted me to do, and without hesitation, this was the business she recommended I contact. I sent a request for contact through Yelp and expected to hear back maybe the next day. Honestly, I was surprised by the VERY prompt (within an hour of sending the message!) and courteous response I received from the owner. He informed me he could send someone out the next morning -- totally reasonable -- for a free quote. The quote was quickly agreed to and the gentleman got right to work! The stains were completely gone with all evidence lifted by the time the cleaner left!! I kept in touch with the owner of the rental and learned that Spitz had done such a great job that if I hadn't initially reached out to her, she said she never would have even known anything had happened. I'm sorry I didn't take pictures, but you won't be sorry if you use them! They are friendly, efficient and their work is spectacular!! Thank you again for your help in a pinch!!

Marco did a great job repairing and stretching the carpet to eliminate wrinkles and tripping…read morehazards. Reasonable pricing, prompt service and quality work!

Marco was fantastic. Made a special trip after business hours to clean my carpets . Very…read moreprofessional and reasonable pricing , don't go anywhere else !

JC's competent tech did an exceptional job on my daughters large rugs. He was head's down taking…read morecare of business. I've used this professional team for years and they've always done splendid work~~leaving rugs uplifted and restored. They use no chemicals & the truck loaded unit is so powerful, all rugs look like new afterwards!

Quick thorough friendly professional !! Great work !! Will definitely be hiring them againread more

This review is long overdue. I meant to write it sooner but slipped my mind. Better late than…read morenever! John the owner is a great guy. He takes pride in his work, make sure everything is done right and truly cares about the final result. He is reliable, detail oriented and consistently completes the job on time. It's hard to find someone who combines quality workmanship with professionalism, but John does exactly that. Highly recommend!

John saved me. He turned pet sold carpet into carpet that smelled fresh and appeared new…read more He was also quick to respond and very accommodating. Thank you John!

Cannot recommend Robs Carpet Cleaning based in Playa Vista.. because he stood me up. I had sent him…read moredetailed pictures of my location my room hours of clean up and prep work when he came to the location because he couldn't park in a specific place he had no patience and said it wasn't worth his time... Despite my efforts to make it comfortable for him he did not wanna hang around gave me a quick good bye and drove off absolutely atrocious.... You want to use this service you go ahead and you get jerked around as well absolutely atrocious Very Unprofessional based on ALL the prep.

Rob did a superb job on my two couches. They look absolutely brand new. Rob was easy to communicate…read morewith throughout and is 100% reliable and punctual. I wouldn't hesitate for a second in recommending him to anyone who needs their sofas resurrecting.

I had a great experience with In Touch Carpet Care. I hired them to clean my sofa and carpet, and…read morethey delivered exactly what I was looking for. They were on time, professional, and efficient from start to finish. The quality of the work really stood out. My carpet looks refreshed and the sofa came out noticeably cleaner, with stains and buildup fully removed. You can tell they take pride in what they do. Pricing was fair for the level of service provided, and there were no surprises or upsells. Everything was straightforward and handled professionally. I would definitely recommend them and will be using their services again.

I've used Adam and his team for years from Culver City to PV- here are some before & after a of the…read morerecent couch they did. Friendly, on time, work hard- highly reco!