Scootique is clearly what all businesses should aspire to be. Not intending to buy anything, just looking, we started researching scooters in mid 2011. We found Scootique almost by accident on a google search for shops around us in San Antonio. We called a time or two just as research and then were distracted by "life". Fast forward to Aug of 2012. The bug to buy bit us hard and we reached back out to Scootique. The invitation to come and visit fit in with our plans so we rode up to Fredericksburg, TX and stopped by Scootique. Billy and Jennie (father daughter partners) were both in the shop and rather than a "Hi, can I help you", it was a "Are you Lisa and Steve?" It was at that point that I knew we would be doing business, but hadn't realized we'd end up closer to friends and family, not just another customer. BTW: I read a review from a C C. The review he wrote was from a visit when the owners had taken a day off for a family event (I found out is was the first day off in 4 years) and left the store with a "volunteer". If you're reading this C C., you missed out BIG TIME. You should have given the owners a call to explain your dissatisfaction, rather than posting a virtually anonymous "gripe". In my 50+ years on this planet I can list on one hand the number of times I made a purchase and was treated as well as I was at Scootique. If they sold groceries I'd drive to Fred'burg for my milk (90+ miles round trip). They are that good. Jennie was awesome! Constant communication as to delivery of the scooter we bought, when the helmets they ordered would arrive, etc. BTW: Everything we bought was "custom" to us. We wanted specific colors and style of helmets, a cover tarp, etc. They have loads of scooters, helmets, accessories and the like, we just had specific wants. After we got all the paperwork done, Jennie took pictures of us on our new scooter for their FB and webpage. Little fun things like that are not going to happen at The Motorcycle Warehouse (made up name). We were also invited to come up and join in a parade in Fred'burg, which I took to really be "Don't be a stranger. Come back and visit". If you're thinking of a scooter or motorcycle, you should consider the drive to Fred'burg to visit with Jennie and Billy. Just call them and see. Great people! read more

Wife and i started looking for an used scoot for her. Came across one of their ads and inquired about the scooter and was promptly answered back with sad news that the specific model had been sold.(thatnhappens when you think good offers will last for ever) but was informed they had another similar scooter for sale. Asked for price info and pics and same day had all the info. Mentioned to the lady responding my emails i might show up the next Monday and at the last minute decided to drive from San Antonio to Fredericksburg. Very nice shop clean organized good selection of scooters and motorcycles for display. Jennie who was the nice lady to help us out and who came back after she was informed we showed up without confirmed appointment ( you dont need one to come by lol) was extremely nice . After showing us and explaining all details on the buddy we liked and answering all questions we had And a proper test drive agreed on purchasing terms and sealed the deal. We are very glad we read all reviews and not only the bad experience from that unlucky couple. Jennie and her dad are super nice, educated and polite as well as the nice guys that work at the shop had an excellent experience with them. they talked very good about other shops (motorcycle shop also great people and great shop) we bought from scootique since at this moment they happened to have the exact model and color my wife wanted. Summary: great experience, great honest people. Would definitely recommend this place. Thanks a lot. read more

Scootique was the proverbial stitch in time for me. Just last weekend (20 Oct 12) some buds and I were attending the Harvest Classic motorcycle rally in Luckenbach, 11 miles away. We were camped out at the rally and had ridden up to Fredericksburg for supper on Friday night. My buddy who had been riding behind me told me my running light (tail light) was out, although the brake light was working fine. Next morning rode back into Fredericksburg to Scootique and was greeted immediately on walking in the door. The guy who waited on me, Larry, was as friendly and helpful as any person I've ever encountered in any retail store, in any business. Twenty minutes and a $3 bulb later, I was scootin' back to Luckenbach and the rally. Having no tail light on a motorcycle is just asking law enforcement to give you a ticket, but I dodged it this time thanks to Scootique. Thanks, Larry! read more

I just cannot say enough about the service I continue to receive from this fine organization! Last week, I rode my Genuine Blur scooter to return a video to the Walgreen's Redbox in Fredericksburg. After numerous attempts to get it going (cleaning the battery terminals, using starter fluid, etc., etc.), my scooter just would not start. I called Scootique, on the off chance that someone might be there on a Sunday afternoon. Who answers the phone, the MAN himself, Billy Burdett! I explained my problem, and Billy said he could help me out. He drove to Walgreen's with a portable battery, jumped my scooter, and told me to drive to the shop. He took my battery and put it on a charger, and then loaned me a battery to get me home. What service; what a guy. This is what customer service is all about! read more

Billy Burdett and his daughter Jennifer are two genuine people who have the best interests of their customers in mind. Billy is a talented and creative professional bike restorer who takes great pride in his work and goes out of his way to meet the customer's needs. I have been working with him for several months now to restore my 1968 Triumph Bonneville motorcycle, and the time I spend driving from San Antonio has been well worth it. His knowledge and experience has kept me out of many traps that would have killed my project. His daughter, Jennifer, and the rest of the staff greet me like an old friend when I walk in and always make me feel welcome. If you're interested in vintage bikes or a new scoot, this is the place to go. read more

Scootique is a cute name for an old world, no frills, high quality motorcycle shop. In keeping with Fredericksburg itself, it is the place to go if you want a relaxed, friendly and down-home motorcycle buying and servicing experience. Billy and Jennie are great to deal with. They are friendly, honest, knowledgable, and helpful. And just like them, their staff is outstanding in every way. If you are looking for a scooter or a top notch consignment motorcycle, a place to have your bike serviced, or maybe you just need some advice from people who are in the know, Scootique is the hill country's finest. read more

I have watched this family owned business start from scratching two pennies together and the service has always been SUPERB! We have taken in a Moped purchased from overseas for repairs, and Ms. Jenne and her crew have kept it in the best possible running condition. We purchased a Baja Warrior from Tractor Supply ... no one wanted to mess with it - Scootique to the rescue! Plus, I have purchased from them, helmets, accessories and am now looking for another scooter. These folks have wonderful products and better customer service. Four thumbs up! read more

I recently purchased a 125cc Buddy scooter made by Genuine Scooter Co. from Jennie at Scootique in Fredericksburg, Texas. From the moment I walked in the door I was welcomed and assisted. She answered all of my questions, walked me through the financing (painless), and let me test drive the scooter of my choice. I've also gotten to meet and know the guys in the service dept and Jennie's dad, Billy, who have all been just great. My experience with Scootique is nothing short of super. read more

I put my 2008 Harley Davidson Ultra Glide Classic on consignment at Moto Scootique in Fredericksburg, Texas with Gennie Thomas. Gennie sold the bike to someone in the state of Wiscounsin by the name of Jason. She would not give me a last name. If you know somebody that bought a bike from Texas by the name of Jason, please contact me at 830-998-8282 or the Fredericksburg, TX Police Department at 830-997-7585. I have not been paid for the bike and still have the title. read more

If you have had problems that may amount to fraud with Scootique and Jennie Thomas Willard in particular, contact the Tx Dept of Motor Vehicles Dealer Enforcement, the Tx Attorney General Consumer Fraud dept, the Gillespie County Civil Courts and most importantly Officer Terry Weed at the Fredericksburg Police Department at 830-997-7585. You may also wish to contact Jennie Thomas Willard's attorney Bill Kingman in San Antonio at 210-829-1199. read more

I special ordered a set of tires (Heidenaus scouts) on Mon they received them Thur and installed them Sat.I think you should give them a call you will see how nice and knowledgeable they are.Their mechanic fixed some small things on my bike without charge and made me aware of some things I was oblivious too.I would use them again anytime and I live about 70miles away.Well worth the ride out.Thanks guys my tires are Awsome. read more

I purchased a 'Sym' 250 scooter from Scootique. I am an experienced biker and I appreciate the quality of the SYM brand, value for my dollar as well as the qualifications of the mechanics who perform maintenance and repairs in the shop. I find the integrity of the team there beyond reproach. Peter B. read more

I collect rare motorcycles, have 7 and its not easy to find a shop that knows their stuff. Paul and Larry have worked on my bikes including a 1978 Bonneville, 1972 Yamaha R5 and got it right the 1st time. James converted my 2008 Buell 1125r Daytona race bike to street, FUN! Rick read more

I have been dealing with bike shops and riding for 30 years, this place is the worse I have ever incountered. Figure in that if one person writes a poor review their must be another 20 that did not. Run from this place, they do not deserve you money. read more

My boyfriend bought a Harley trike here about a month ago. Super friendly staff (especially Jennie) and wonderful customer service! My boyfriend has already said he would definitely do business with them again. Thanks Scootique! read more

These guys are great. They have an exultant service department with very capable and knowledgeable mechanics. Its the only shop I go to for bike service, and I own three bikes.... read more

Fast and easy purchase on a used scooter! The shop is like a museum of awesome, and everyone there was extremely friendly. I'd love to visit again if I'm ever in town. read more

I recently sold my Scooter at Scootique. The people there are great! Friendly, Helpful and knowledgeable. I would do business with them again. read more

exellent service and well spent money! great service as well as a top notch mechanic named larry!! i would highly recommend them!!