I've had my eye on Eaton's for a long time to do some custom jewelry work for me with gemstones I…read morebrought back from living overseas. But a more pressing problem finally brought me in store - I broke my half marathon bracelet that I wear on a daily basis. It's delicate and required the services of a proper jeweler to repair. They did great work and browsing the cases while I waited to drop off my bracelet gave me even more confidence to work with them on my other custom project. The shop requires you to buzz in. It's small but highly personalized and both times I was there (drop off and pick up) it was busy with customers.

I came in today to get a few rings resized and it was a very easy process. Everyone working was…read moresuper nice and helpful. I would 100% come back for jewelry needs in the future!

This place is so great - I'm visiting from out of town and needed a new gifted watch sized and…read moreAngie could not have been sweeter, faster, or more patient when we had to adjust it a few times to get it just right. And even better... it was free!! They also had gorgeous jewelry and vintage designer watches in their cases that I'll definitely be back to take another look at when I'm back in Dallas again. 10/10 experience!

everything went well ..they are at an outstanding family based honest, wonderful businessread more

Fair a friendly people we felt like we got a good value for our money…read more ...................... !!!!!!

Amazing customer service. Helpful and friendly. I spent 2 years looking for a jeweler I could…read moretrust and so thankful to have found them.

I wanted a battery for my chronograph watch, and at previous repair shops or jewelers I was given…read moreridiculous prices. The battery replacement at Nazo was quick, and very affordable. The gentleman assisting me was very gracious and took time to explain certain aspects of the watch that would improve the battery's life. (I had only had the watch for more than 20 years!). I've finally found a jeweler I can trust.

Gentlemen proprietors. Very helpful and precise. Watch…read morerepair and outsourcing missing pieces no longer in production. I can't say enough about the respect and service received.

I went in for a watch battery replacement and also had some rings to be cleaned. He did it very…read morequickly and on the spot was very friendly and was well priced.

I loved everything about this place, especially the owners. They are not trying to make a sale,…read morethey are trying to make a customer. They have a beautiful collection even though their specialty is custom jewelry. I will definitely be coming back.

Oh My I can't believe I forgot to review this awesome place!!! This place is well decorated, well…read morelit, clean, stylish, nice show cases and has a great ambience to it. Chau and his family are amazing.... when I was unable to make it back to pick up my jewelry Chau reached out to make sure all was well. He also reassured me that whenever I was ready my stuff was finished. when I tell you that I am hard on my jewelry it's an understatement lol. I came in with 2 broken chain, pink diamond tennis bracelet, 1 broken ring and 1 smashed ring I don't know how it happened... They were very polite, honest and very reasonable pricing. I have no complaints about my service or the repairs made to my jewelry. They took great care of my items. I was given an estimate and a time frame that was great. Their commitment to customer service and satisfaction was very appreciative. I will return and I do recommend them to family and friends.

Great little gem of a find! We love to support Local family owned business whenever possible. I…read morebrought my ring in to get sized and they did a wonderful job, comes back perfect , they clean and polished it and it looks brand new! The price for the repair is reasonable. They also have a great variety of jewelry selections from what I see. Would definitely recommend!

I've known them for 11 years and have done several repairs and custom pieces with them over the…read moreyears. Always a great experience. They're honest, reliable, and you can truly trust them with your jewelry. Everything was done on time and with a lot of attention to detail. If you're looking for a jeweler you can count on for repairs or custom work, this is the place. Highly recommend.

AMAZING CRAFTSMANSHIP! And fantastic rapport with customers! I cannot recommend Custom Jewelers of…read moreRichardson enough! This business is a family legacy and woman owned! I had a custom engagement ring made for my fiancé, and I felt very safe and respected by the owners and her family. A big shoutout to Julie the owner for making my vision come to life just through looking at the sketches I gave them. My fiancé's engagement ring came out even better than I imagined! Lesbian friendly! I'm calling on my local LGBTQ+ community to support these amazing jewelers and metalsmiths!

All right, I'll say it out loud and right now... You will not find a better jewelry store than…read moreJames Avery! All of the rings I wear including my wedding ring or James Avery. My chain is the James Avery. I have purchased pendants bracelets necklaces rings, all kinds of jewelry for my wife from James Avery, and she loves every bit of it. We have done the same for our daughter and my mother and my mother-in-law. This brand is fantastic. You cannot go wrong. High-quality great, craftsmanship wonderful designs very durable and just all around great investment.

I have been a customer for over twenty years. Sometimes awesome service, but on occasion the…read moreservice was not great. However, I can say I have enjoyed being a customer of James Avery. I would recommend this location over all in DFW, as they take care of their customers. They make you like family. Though I will not be in Texas anymore, I will remember the service I received always from the staff, especially Mary.

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

THIS BRAND ABSOLUTELY SUCKS! Extremely unprofessional, I've sent them MANY emails over the past…read morecouple weeks and they haven't replied to one. This brand is actually HORRIFIC and I wouldn't wish this on anyone. Best of luck to anyone planning on going here; I will NOT be returning.

Tim is awesome, I highly recommend coming here. He will be realistic with you, a feature quite…read moreuncommon nowadays. Thanks again.

GREAT jewelry repair and jewelry store…read more The owner is polite and incredibly helpful. He's informative and his prices are reasonable. The jewelry he's repaired has been superb. The photo I've attached is a ring I purchased that he designed. Diamonds and white topaz. Seriously, go check him out!