Absolutely stunning jewelry and exceptional customer service! The piece arrived promptly and was…read morebeautifully packaged. The attention to detail is truly remarkable I highly recommend Nirvana to anyone looking for elegant and timeless pieces. And amazing prices!

I have a beautiful gold ring that I bought in Bali a few years ago. I needed to get it appraised…read morefor insurance & ended up coming to Geolat. Judy and Patty were so welcoming! They admired my ring and asked where it had come from and then asked about me with genuine interest. They suggested having the stone tested to determine exactly what it was & handled everything. After a couple of weeks, I had an appraisal to share with insurance and my beautiful ring back with a recommendation that I should wear it more often because it's so pretty (I hadn't been wearing it out of an abundance of caution because of the high quality of the gold). Now I know that my ring truly is valuable and I have the confidence to wear it proudly. I'll be coming back the next time I have valuable jewelry to appraise.

All I can say is WOW!!!! I absolutely love the environment and energy at Geolat. The staff is…read moreabsolutely wonderful and they know what they're talking about. They also offer a huge variety of services. I would most definitely recommend to anyone who needs a jewelry or art appraisal in Dallas. Or for someone who is looking to buy some gorgeous jewelry.

I have done business with Seymour for nearly 10 years, and have always been completely satisfied…read morewith the service I have received. He is attentive and caring, and has a talent for assisting you in finding, even creating, the perfect jewelry for you. He will not disappoint you at all. The gemstones and jewelry available are always of consistently high quality. The personalized experience is very rewarding. I absolutely recommend The Diamond Broker!

This level of customer service is rare these days. I purchased a new diamond and we designed a…read moresetting with The Diamond Broker 15+ years ago. I am amazed that they continue to stand behind their work and tighten up prongs, as needed. New location, same great service. I just got back from meeting with Seymour Wolchuk and picked up my wife's beautiful ring. We celebrated our 30th Anniversary last week and I am thankful that we are not on the every 15 year plan for upgrades. Thank you, Seymour, for your expertise and long term commitment to our family. We appreciate you!

Oh My I can't believe I forgot to review this awesome place!!! This place is well decorated, well…read morelit, clean, stylish, nice show cases and has a great ambience to it. Chau and his family are amazing.... when I was unable to make it back to pick up my jewelry Chau reached out to make sure all was well. He also reassured me that whenever I was ready my stuff was finished. when I tell you that I am hard on my jewelry it's an understatement lol. I came in with 2 broken chain, pink diamond tennis bracelet, 1 broken ring and 1 smashed ring I don't know how it happened... They were very polite, honest and very reasonable pricing. I have no complaints about my service or the repairs made to my jewelry. They took great care of my items. I was given an estimate and a time frame that was great. Their commitment to customer service and satisfaction was very appreciative. I will return and I do recommend them to family and friends.

Great little gem of a find! We love to support Local family owned business whenever possible. I…read morebrought my ring in to get sized and they did a wonderful job, comes back perfect , they clean and polished it and it looks brand new! The price for the repair is reasonable. They also have a great variety of jewelry selections from what I see. Would definitely recommend!

I had a wonderful experience working with Tito. He was professional, knowledgeable and helpful!read more

Extreme markup- went to buy an Omega watch I wanted, it retails for $7900, they had the watch in…read morestock listed for 10,500 I told him I could get it cheaper and ask if there was any room to negotiate, they said no. Then they went into fear tactics and trying to scare me that if I could find it cheaper, it could be a fake. It wouldn't be an authorized dealer like they are. There's too many fakes out there, and I needed to buy theirs. The fear tactics was a turn off and made me lose trust and everything they were saying I went online to a jewelry store in Naples, Florida called Exquisite Time Pieces,. They had the Watch in stock listed for retail 7900. - process was easy sent me a link to buy it shipped. It received it two days, Box papers Warranty super easy experience. I would highly recommend people check other places and a manufacturer for what the retail price is so you know how much over retail you're paying I will not buy or visit that store again because I felt like they tried to take advantage of people that don't know and try to pressure Cell you before you have a chance to check prices elsewhere Good luck * responding to reply- I would expect nothing less than deflection from the fact that I bought from unauthorized dealer new with a five-year warranty confirmed through Omega. It was not secondhand and your markup is still outrageous.

It was a truly great experience. I worked with Charity and Barry. I upgraded a pair of diamond…read morestuds that a bought a few years back not from their store. They gave me a more than fair trade against my new studs and my better half is happy. I will be back for more gifts.

I cannot recommend The Diamond Factory enough. My husband purchased my engagement ring and asscher…read morecut diamond eternity band from here. I also purchased some beautiful halo earrings, a tennis bracelet, and a yellow diamond pendant to wear on my wedding day. The customer service was exceptional and all of the staff were so helpful. My husband did not know much about diamonds and they educated him and answered all of his questions. He was even able to cut the last facet of my engagement ring diamond at their on-site diamond cutting factory. I have referred so many friends here and all have had wonderful experiences and tell me what a great value they got. I look forward to making many more purchases in the future. Thanks Diamond Factory Team for being my trusted Jeweler!

My experience designing and purchasing an engagement ring was really exceptional. Jim walked me…read morethrough picking out stones and bands to create the perfect ring!

Where do I even start? My fiancé and I came here back in January to design my engagement ring and…read moreit was an absolute nightmare. We worked with a salesperson named Mark, who at first seemed really genuine and helpful. Toward the end of the appointment, they had me step away so they could discuss pricing with my fiancé privately. That's when they told him he needed to put down money "in good faith" before they'd even create the CAD drawing--but they wouldn't clearly tell him how much or explain why. When the first CAD finally came back, it looked nothing like what my fiancé had asked for. Instead of admitting the mistake, they insisted his notes were wrong and theirs were right. Then, when he asked them to fix it, they wanted even more money before creating another CAD. It only got worse from there. They had told him the ring would be ready in time for the week he planned to propose, but by then they hadn't even sent the corrected CAD. He was trying so hard to keep everything a surprise, but eventually he had to ask me to look at the designs to make sure he wasn't crazy. Turns out he was right the whole time. By that point, he'd also gone about three weeks without hearing anything from Mark, so he decided to cut his losses and ask my dad for the name of his family jeweler instead. Then came the part that really crossed the line. After deciding not to move forward, Mariloff wouldn't leave him alone. They repeatedly called and texted him, and after he blocked them, they actually started messaging him on LinkedIn. The cherry on top? The family jeweler quoted him less than half of what Mariloff wanted for the exact same ring. These people are absolute scammers. No other word for it.

My husband and I had a really good experience with Serena at the Plano location. We stopped here…read moreafter going to Costco and set an appointment to sell some jewelry that had been collecting dust for years. She was very patient and took the time to walk us through the process, not ever having sold before. Both of us would not go anywhere else if we end up parting with some other pieces. A truly great company.