I waited over 30 minutes for someone to assist me at the dressing rooms and no one ever came even…read moreafter I asked again. Poor customer service.

I bought a Shop vac about 10 months ago and a couple of weeks ago the hose snapped in half I…read moreemailed atwoods about it and with in a day Austin one of the Store Managers called me and asked me a few question about the shop-vac when we finished talking about the part that broke he asked me to bring it into the store it took me a couple of weeks to get there, when I did Austin went above and beyond what I thought would happen and made it good with a new shop-vac. Thank you

Love the discounts and the selections. Good products. Great service. Great first stop when doing…read morehome repairs or upgrading.

This is not a full service store but definitely worth a trip if your looking for flooring. Also…read morehad some neat tile. And of course lumber. Great prices for quality items.

I bought a Amana refrigerator from southerland lumber on 10-10-25 it went out on 10-13-25 . manager…read moreat southerland said I would have to let manufacturers warranty play out. I've been getting the run around from manufacture and southerland ever since. today is 11-10-25 a month later. Im still getting the run around. my name is Jonathan Hill I've been a custOmer there for 45 years.

They save you $. They have a good supply. They are kind but not nice. Know what you need, know your…read moremeasurements, save some money. They will give you some good suggestions occasionally. They are very busy though. You have to know what you need. They are not like a walmart, They are a supply store. If you know what you want, you will enjoy the experience and saving $. If you don't know what you want, you will be frustrated. There is no handholding while you make your decisions. Have cash or check ready. You don't go there to shop, you go there to get something and leave. I like them because I know what they are and how they do business.

We were warned, so now I am warning you: If you are a snowflake, easily offended, get grossed out…read moreby really horrible manners avoid this place and go spend 50% more at a place that will lick your boots as you spend that cash. IF you know what you need, have your measurements, and cash or check ONLY ready to go, go to Jack's. They have the supply to meet your demand and at huge savings. Something had to give to keep their prices down, so they cut out all pleasantries and manners. However, those things were never part of the rules of supply and demand. Go buy your plywood, exterior and interior doors, roofing, and whatever else you need for your project, suck it up and endure the ever present latent dislike of their fellow men, save a ton of cash, then go find a safe place to have yourself a little cry if you must. Wipe your eyes with the woobie woven of all that money you just saved and BUILD THAT PROJECT!

Great customer service!!! I'm from out of town Southern California visiting my mother so we needed…read morea few items and as soon as we walk in the store a gentleman assisted us right away, I couldn't believe it! Wow! I actually found someone that quick to help me and he was so friendly. I was in and out in no time oh! and no lines at the cashier. I will definitely go back go back when in the area.

I like this place. They seem to have just about everything if you know where to look or who to ask…read more I like that it is a local business and not a big box store yet it has a great selection. It also has that small town hardware store feel to it. Free popcorn while you shop and free suckers at the register are a nice plus. However, If you're looking for power tools the box stores are a better choice (when it comes to selection).

Wouldn't take the cartridge for a shower even though they said this was the right one. Had bought…read moreit two days ago and the two o rings had got cut when trying to install.(Because it was not the right side due to them) Heaven forbid they lose 60 cents on grabbing some replacement o rings they have and putting it on there. Now I'm out $65 thanks a lot. Horrible place dont go there and be scammed. I made an account on Yelp just because of this place.

Came in needing a tool, and not having a clue where to begin…read more I described what I was looking for, and the dudes here sold me a water meter key, exactly what I needed. Place seems to carry parts, and supplies but seems like you need to have an idea about what you're getting.

I have just had it with Lowe's !!!!!! They are quite possibly the worst hardware store . They BRAG…read moreabout giving military discounts but try to get one ! Holly Hail Mary ! I just bought $2800 in appliances and NOT a dime then bought all the stuff for lawn care ( mower, pole saw, weed eater, extra attachments. Spent another $700 and got $2.00 off ONE of the attachments. These MF'S need to get off the dime and actually respect the people that make their business thrive ! Never again!!!

Went to Lowes Friday night to get a half sheet of plywood. I have never been treated with such…read moredisrespect. Tasha was the rude and very incapable of understand basic logic and math. She treated me like I was an idiot and expected me to take the abuse. I DID NOT. I called her out on her inappropriate behavior and underhanded sales tactics. She told me to go to Home Depot. I had the manager come over. Tasha was again rude to me in front of the manager Braden. She was rude and disrespectful to both of us. Braden says he will deal with her on the issue I hope he will. I went for a half sheet of plywood. Being an experienced shopper I know if there is wood left over after its been cut in-store you can sometimes get a discount. I felt lucky when there was a half sheet of plywood in the dead lumber stack. I asked Tasha about the half sheet. She said I could get a 50% discount on the half sheet. I was very happy. We went to the register and rang it up. The price did not represent a discount. I asked Tasha about it and she told me it did include a discount. I told her the math didn't add up. A full sheet is $37. So a half sheet is$18.50. So half of that was $9.25. But my total was $17 and change. Tasha got belligerent yelling at me that I didn't understand. I stuck with the math. Math doesn't lie. So after being berated by Tasha, she explains that lowes policy is to charge for a full sheet and discount it by 50%. How odd. So there really is no discount. Lowes gets to charge the original buyer for a full sheet. Then charge me for a full sheet. Then discount it and give me a half sheet. Feed me crap and tell me its ice cream. And expect me to smile. Braden agreed with Tasha about the policy. I asked for the managers name and contact information. Conveniently she is on vacation until the 12th. (Sabrina Norveen). I asked for the area supervisors name and contact information. Don Mallard but customers aren't allowed to contact him directly. Its against Lowes policy. Nice job to have. No direct response for the customer or accountability for employees that way. Hmmm. If Lowes doesn't discount cut leftover lumber then Tasha shouldn't have told me I get a 50% discount. Selling half a product at 50% of the cost of a whole product is not a discount. Your paying full price. Regardless of the discount. The employees are being trained to represent a fraudulent discount. Bad business. Sabrina and Don should be ashamed. Tasha should not use her inability to comprehend basic math as a reason to disrespect customers. And Lowes policy to trow away perfectly good scrap wood instead of discounting(a true discount. Not the shell game of half off the original full product price.) Is ecological unsound. Cut more trees down because we are throwing away good wood. Arrghhhh And what about Lowes investors. Losing out on dividends because store policy requires usable wood to be thrown away rather than trying to recoupe part of the cost by offering a true discount. The whole thing is so messed up.