Looking back, my referral to this office was a huge mistake. They are great at the beginning with…read more'the show' but as my case progressd staff constantly changed and I was doing all the work and they got paid. I wish I would of went elsewhere.

This a firm that seems to only be interested in settling cases and there is little to no…read moreclient/attorney interaction. The intake and paralegal staff are very kind and professional. If you are looking for a quick 10K or they will do the job. If you have injuries which impact your life and ability to work you better make sure all "i's" are dotted prior to engaging this firm because value is assessed on paper only.

We were recommended to Herman and Goldstein by a friend who had used them in a situation similar to…read morethe one our daughter was in and had a favorable outcome. When we met with our attorney, she was very kind and courteous to us. Her paralegal was wonderful in gathering information and always returned phone calls and messages incredibly timely. We as parents put our faith and trust into these individuals and thought we had done so well. We spoke with our legal team last week and were given no indication that anything was wrong. We were expecting to proceed forward when we received a letter in the mail, after six months of building a relationship, stating they were withdrawing representation. While I understand making business decisions, the fact that we were not given the courtesy of a phone call after all the trust and faith we bestowed in them was very, very discouraging. To add insult to injury, they spelled our daughter's name wrong three times in the correspondence they sent us withdrawing representation. I am still shocked that after six months building rapport, this is how we were treated. I had thought that we were more than just possible dollars to them and that they were truly vested in making sure our daughter was protected in the future, but apparently, I gave them far to much respect and trust than they deserved.

I hired Herman Goldstein after my child was in a car accident. I met with Brenda and Sam and they…read morewere great. They explained the process and kept me up to date throughout. They were always available when I had questions and answered all my inquiries. In the end, thanks to the negotiation of my son's medical liens, he received a larger settlement than expected. I would most definitely recommend this attorney if you have a personal injury case.

AVOID!!! Karla is unresponsive. We paid her a fair amount of money to draft and file a mediation…read moresettlement in family court. Karla drafted the documents, and after some back and forth between parties, we signed them. Karla failed to submit them to the court (4 weeks went by). When asked about the status, Karla was unresponsive; despite multiple emails and phone messages. We threatened to file a complaint with the AZ Bar Association due to her lack of response, at which point she responded saying she had a death in the family. Karla stated that she filed the paperwork, which proved not to be truthful. She made up a story about our address information not being on file with the courts, which was holding things up. Karla never called or emailed to let us know that there was a supposed issue with the address information. In reality, however, the judge's clerk confirmed nothing had been filed by the attorney and our case was not on Judge's docket. We ended up getting a mobile notary to re-sign everything, and filed the paperwork ourselves. Avoid this attorney at all costs! She is unprofessional, unresponsive, and I would not trust her with my legal matters (you shouldn't either). I did file a formal complaint with the AZ Bar Association, for whatever good that will do. Like most people, I expect my attorney to be responsive, truthful, and to follow through on what they are paid to do.

She emailed me back and made me think she would help me regarding probate and then just BLEW ME…read moreOFF. This is during a highly emotional time. She never called me or anything when she stated she would. She does not even have anyone answer her phones- she asks you to email her in the voicemail.