We were recommended to Herman and Goldstein by a friend who had used them in a situation similar to the one our daughter was in and had a favorable outcome. When we met with our attorney, she was very kind and courteous to us. Her paralegal was wonderful in gathering information and always returned phone calls and messages incredibly timely. We as parents put our faith and trust into these individuals and thought we had done so well.
We spoke with our legal team last week and were given no indication that anything was wrong. We were expecting to proceed forward when we received a letter in the mail, after six months of building a relationship, stating they were withdrawing representation. While I understand making business decisions, the fact that we were not given the courtesy of a phone call after all the trust and faith we bestowed in them was very, very discouraging. To add insult to injury, they spelled our daughter's name wrong three times in the correspondence they sent us withdrawing representation.
I am still shocked that after six months building rapport, this is how we were treated. I had thought that we were more than just possible dollars to them and that they were truly vested in making sure our daughter was protected in the future, but apparently, I gave them far to much respect and trust than they deserved. read more