Clean bathrooms and while I was there they were spraying the lot with water wow you don't see that…read moreanymore look at a Speedway for example

Notice FREE AIR here...... Local habitant here: I was sitting in my car at the red light…read moreintersection directly facing the front facade of this Shell station (E side of I-71/I-75 exit 186) and happened to notice a somewhat small blue on white sign reading: FREE AIR. After a slight adjustment in my trajectory, I pulled directly in front of the air hose projecting through the front wall of the building alongside the bagged ice unit, grabbed my pressure gauge from the glove box, exited the car and found an intact, long-enough hose with a beat-up but functional air dispenser head which was connected to an actual working air compressor. Turns out I did not need FREE AIR at this time, but GOOD TO KNOW availability. For fuel reference, there are several branded gas stations off this exit and seemingly the prices per gallon are identically too high about 98% of the time.

I can't say enough about Sierra, and actually everyone at infinity. Sierra was the most attentive…read moreand helpful sales person I ever dealt with, I'm one who always has a lot of questions, and sometimes it takes a couple times to explain things to me, she was so patient and so knowledgeable. Thank you Sierra, Casey, and Justin.

First of all LOVE the billboard of the 3 INFINITI, As a display on 75. Best marketing tool I've…read moreever seen. Ok here go on the SERVICE, 5 STARS starting with the Services manager MIKE WILSON. He takes the time with you on what your needs and concern are on my 2013 QX-56 Infiniti. I give him high accolades and great people person. He is definitely an asset to INFINITI of Northern Kentucky. Love the ambience in the waiting area. Very clean and offers Coke, bottled water, Starbucks coffee and great tasting Pastry. Will definitely be back for more SERVICE. Thank you Infiniti of Northern Kentucky.

Exceptional service from Ft. Mitchell Garage. I brought my car in with a severely rusted suspension…read morethat required a full replacement--no small or inexpensive repair. Ron handled everything with professionalism, transparency, and real expertise from start to finish. Even when parts availability became an issue, he took the time to explain the situation and ensured a safe, reliable solution rather than rushing the job or cutting corners. That level of care and accountability is rare. What truly set this experience apart was how I was treated. As a woman, I was met with straightforward honesty and respect--no talking down, no pressure--just clear, professional service exactly as it should be. As a 4th-generation, locally owned business, Ft. Mitchell Garage represents the best of what "shop local" should mean: quality work, integrity, and pride in what they do. I wouldn't take my car anywhere else.

Recently my 2020 Civic Si developed an intermittent issue with the clutch not wanting to go into…read more1st or reverse. The car has very low miles so I did not think a new clutch was needed but had no idea what else it could be. I took it to the local dealer (twice) and they couldn't ID the issue. The first time they flushed/refilled the hydraulic fluid which was pretty dirty. It helped but didn't cure the problem. The next time, they couldn't find the issue but gave me a $6000 estimate for a new clutch. That seemed way out of line so I went to Ft Mitchell Garage. They ran through all the diagnostics and then multiple people drive the car . Finally on one of the drives, Ron experienced the problem . They ended up simply lubricating the gears. It cost $237 not $6000!

This place is a joke. Never open. In the the park lot in the morning and the cut off all the light…read moreon you so it funny and then turn them back on. No wonder they can't get people to work there the two people that do work at this location is so nasty rude

NO PUBLIC RESTROOMS AT A SPEEDWAY? Are you kidding me? I usually exclusively go to speedways but I…read morewas so disappointed I left without buying anything, including gas, even though I was out. Worst. Speedway. EVER.

This gas station made me very happy. I had come down to this area for something else and was…read morepleased to see that this station had super inexpensive gas comparatively. I also have Shell rewards so I was able to get another 10 cents off per gallon. While I did not go inside, the outside seemed clean and the pumps were quick. Would definitely stop by again next time I am in the area!

Paid with cash and saved $, then I got a coupon for money off the next time. Still some dirt on…read morethe outside of the car but no different than if I went to a self serve wash. Friendly front desk!

I had the exterior cleaned to remove snow and salt debris. The worker did an excellent job; went…read moreover and above what I asked for; extra work around all doors and window frames. No complaints whatsoever and he deserved the tip I gave him. It sounds like the complainers in these reviews can't be satisfied with any efforts made on their behalf to clean up their trash. You should keep the inside of your car clean by yourself!

People now days will complain about a business/service in a heartbeat and I have, not this time, I…read morewant to let everyone know, AAA Tire and Auto Service in Fort Wright, KY will never receive a complaint from me only honest opinions on my experiences which have all been great but this past unexpected visit what could of been a nightmare ended up being one of the best blessing I have ever received and a beautiful example of genuine kindness. Thank you Ethan, Susan and service team for going above and beyond and CONSISTENTLY!

We were so happy with the service we just had today!!! We were on a roadtrip home from OH and had a…read moreleaking tire! They got us in so fast and fixed the issue quickly and were so very kind! Thanks again to Susan and "the boys!!!" Couldn't have asked for a better experience!

I went there for a regular oil change. They checked the filters (barely anything in the filters)…read moreand started "they need to be changed" for $50! BARELY ANYTHING in/on the filter and they deemed it "needed to be changed". Also, the LARGE mechanic was to exhausted to even put the sticker on in the car himself he had me do it, not to mention the last times I've had it through Valvoline (Cincinnati locations, which are better btw), they put the sticker on, reset my "see dealership" message on my car, and when they checked the air filters, they stated they don't need to be changed! They ate supposed to do the work, not the person paying! Lazy! Plus I've read all the horror stories of others that went to this location! I'll NEVER go back to this location!

They opened right on time when I went two Saturdays ago for an oil change. They were nice and…read moreprofessional and the whole thing took about 10 minutes. Check online for coupons I had a $10 off.

Have taken my very old very beat up car there on several occasions. I'm chronically broke and…read morethey've been very helpful with prioritizing issues in order of safety and prevention of other issues. They are a small business and do not offer payment plans, so keep that in mind if you have a larger issue and are living pay-check-to-paycheck. Had them replace my sway bar a couple years ago, and had no problems with it since. Price was fair, comparable to what other mechanics were charging (someone else I knew had the same issue about a month prior so I had a good comparison). They also provided transportation home, and to pick up my car when it was finished. My one complaint is that they did miss a small oil leak on inspection, but my car had so many larger leaks and issues at the time that may have eclipsed the issue.

I gave Ernie's two chances and they failed me both times. The first thing I had done was a blend…read moredoor actuator and it didn't make it past a few months before messing up again. The second thing was a noise my car was making. I paid Ernie's $612 because they said it was my brakes. The sound was still there and I took it somewhere else for a bolt joint for $68. I am extremely upset I wasted my time and my money. And don't even get me started about it sitting there for 3 days without even a call that they even looked at it.