I had this company install a motion detector light on our North side of the house. That was two…read moreyears ago at a cost of $800.00+. Now it isn't working and it's not the bulb. Contacted them and seems they really DON'T warrant their work over 180 days. So I will never use them again and WARN anyone else to do the same!!!

Don't fall for this scam of a company. I called them for a simple fix of replacing two ballasts…read morefor my flourescent light. I was told they would check the problem out and give me an upfront price. They said that if I did not have the repair done by them they would charge me $59 but if I had the repair done they would then wave that fee. They came out and looked at the problem and told my wife we needed two new ballasts which I already knew. The technician then went out to his truck for 15 minutes and came back with a quote of $400 for parts and labor to replace the ballasts which I later found out to be quite high in itself. But they also charged us a $195 diagnostic fee for the 10 minutes it took them to diagnose what I already knew. I would stay as far away as possible from this company.

Great people and helpful every year for 2 pools I work on, mine and a friend's. Leslie has given me…read morethe perfect solution several times for issues. Highly recommended.

D & L is my first call when I need help with my in ground pool! Customer priority is definitely…read morevalued here, a technician has been able to make it out for my service call on the same day and had the issue fixed fast!

we needed a patch fix for a hole in our above ground pool. Noel with imperial came out and patched…read morethe pool in minutes. it was fast easy and can barely see there was ever a hole. The price was super affordable for us as well. I HIGHLY recommend this business for all your pool needs. Thank you again for fixing our summer for my family.

Noel and his crew are absolutely amazing! Noel was the only one of the local pool companies who…read morewere willing to help us replace our pool liner. Fast, professional, and honest service. We cannot say enough about how great these guys are. Noel and his crew even adverted a disaster which would have cost us the pool and thousands of dollars. Simply amazing.

Super helpful! We were searching for parts to an older pool and they came thru for us! Great…read morepeople to work with.

From the owner: D & L Pools specializes in the sales and service of above and inground pools as well as Nordic and…read moreAspen Spas. We have locations in Peoria, Illinois and Hanna City, Illinois. At D & L Pools, we strive to offer the customer the best of every aspect of the swimming pool industry by providing quality products, phenomenal customer service, tremendous value, and the ultimate in customer satisfaction. Our highly trained and professional team is here to work with you every step of the way to make sure that you have a wonderful experience when installing your pool or spa. We offer the following products and services: Above ground pool sales, service, and installation Inground pool sales, service, and installation Spa/Hot tub sales, service, and installation Poolside water testing Leak detection & repair Pump repair & liner replacements Weekly maintenance & cleaning Filters, pumps & heaters Parts department & accessories Pool Covers MagicStream Laminars

Signed contract and paid. Work was only half done and promises to finish went undone. I understand…read moregrowing pains , short staff, and too much work, but I scheduled work in April, paid in May, and now its the end of June and they've ghosted me. I've been patient and given them every opportunity to make it right and finish the job. Since they were unable to "get me on the schedule" I requested a refund to no avail. I gave them every chance, but now it's come down to warning others to beware and don't pay till the job is finished.

From the owner: Local, Expert Care – Serving Central Illinois with top-tier knowledge of regional pool needs…read more Hassle-Free Service – We handle everything, so you just enjoy your pool. Quality Over Discounts – We focus on premium chemicals and expert service, not gimmicky sales. Innovative Offerings – From chemical delivery to cordless robotic cleaners, we bring the latest in pool care. Personalized Touch – We treat every pool like it’s our own, ensuring crystal-clear, swim-ready results. Relax—We’ve Got Your Pool Covered!

Awesome family owned business. They replaced our ingrouliner , new filter & heater. We now use…read morethem to open & close the pool. Fair priced and trusted Our pool is crystal clear with their expertise help.

We've been customers since 1990. That ends today. Wanted to purchase a leaf vac for the pool. They…read morehad 6 on the floor marked $24.95. when it rang up it came to almost $50! The clearly said they were planning to change the stickers today. Then she called "the boss" to see if they would honor the tag on the item. The boss said no, someone must have changed the sticker! On all 6? So, doubling the price on an item, and refusing to honor the posted price. Nope.

Just ordered my hot tub! Working with Eric was great. He was able to give me the pros and cons…read morefor my particular situation. He kept in touch with me while giving me time to think things thru which I really appreciated. Looking forward to some relaxation!

Had to go through Backyard Leisure to order a pump for our hot tub, and set up an install when the…read morepart came in. The tech who came out, Stone, was amazingly helpful and friendly. He went above and beyond to get our tub operational. When he discovered there was a small leak with the filter lid preventing circulation, he tried everything to make it work, but unfortunately couldn't. So, he offered to put in the order immediately and have the new part shipped to our house. He also gave me a workaround to keep the tub warm until we could complete the minor filter fix ourselves to avoid draining the hot tub again. As a first-time hot tub owner, I appreciated that he walked me through everything and tried his best to find a solution to our problem. Thank you, Stone!

It took from the first week in May to the end of September to put in a new pool liner which was…read morenever completed. Mike let the new liner sit so long the with not water in it, new liner developed at tear 36 inches long and he put a patch on it. He agreed to order a new liner and never did. STAY AWAY!!!

From the owner: At All Types Pools and Spa Company, we take care of all pools as if they were a part of our home…read more From repairs to regular maintenance, you won't find a better Bartonville, IL pool service elsewhere. PRO liner services PRO inground prep and pool painting PRO rehab & remodel all pools

Tristates is the best in the area!! My family has been customers for generations. They are helpful,…read moreknowledgeable, and friendly. Everyone goes above and beyond to help in any way they can.

That installer switched some of my new stuff and traded it with old used products from previous…read morejobs.. Tri States Water never even came to see what the major issues were. Installed 6/21 Today 5/19/22...Just started putting filter and pump together and now I know why it leaked water at every point! The installer employed by Tri states switched my brand new strainer that I purchased in May 2021 and left me my old leaky one that was to be replaced.. How the heck could I be so DUMB AND TRUSTING!? I had already purchased the liner from Tri States in 2020 which cost me an additional $900 and accessories for the pool. It was left in Tri states storage until the installer brought liner & accessories to install 2021.. I don't even have a clue if all my items purchased were actually used. can't walk in the pool without feeling the metal under your feet..He promised me it would be like walking on the beach.. I have video of one crew member trying to break into cars on our property. Just watch your stuff.. Munson's in Galesburg and Macomb have been very helpful during this ordeal.. There is so much more that I could write a book on being screwed over by a reputable pool business! Check out my Google review for some photos. .I just can't believe this happened to us.. it's horrible! Guess we won't be swimming on Memorial Day, Again!! customers since 2004.. first time any real issues.