LOVE DR Parnes I am very happy with him as a doctor and he takes the time listens and is very…read moreattentive when he's with you but probably unbeknownst to him his office staff need work . Calls and faxes take days to be returned I was calling and faxing with an urgent message for over a week and the doctor never called me back I learned later that he was on vacation no one in the office called to let me know. Another time I was never told about a lab result but when learned of it from quest i called the office they said his medical assistant noted in my chart that he called me to tell me my lab results when he never did. when i had a question about an ointment i called on a unbelievabl Thursday i got an answer the following Wednesday When I said I needed an urgent appointment as i was bleeding and he just cauterized my nose they told me the soonest he could see me would be two months ! I asked them to contact dr Parnes and when they did he fit me in the next morning Again Dr parnes himself is a great Doctor it's the office staff that need work

I saw my Internist and he recommend Platinum ENT. They have probably the nicest medical office I…read morehave ever seen. I saw Dr. Milo Bastianelli, who is very personable and professional. Excellent experience, I highly recommend them.

Dr. Mandell diagnosed and treated my infant daughters tongue and lip tie. Even my pediatrician…read moremissed this problem. After the 2 second procedure she was immediately able to eat better and latch better. The staff were knowledgeable and efficient. Thank you Dr. Mandell

Dr. Mandell is one of the best doctors I've ever seen. He is very enthusiastic and knowledgable. It…read moreis clear that he is extremely passionate about his job and the fact that he loves what he does shows in his work. Aside from his great bedside manner, he is really thorough and kind. He will actually take the time to help you regardless of how long it takes and not just dismiss your concerns and rush you out the door. Such a personable doctor, I would definitely recommend without hesitation.

I just met with Dr. Parnes. He is the third ENT I have seen in the last couple months. I was very…read moreimpressed with his knowledge and ability to give guidance to me as I am dealing with throat cancer. I highly recommend him as a specialist. You could not ask for a more competent specialist in my opinion. Thank you so much Dr. Parsons.

I was referred to Platinum ENT due to tinnitus. I first me with the Audiology Technician who…read moreexplained exactly what the tests were and what they could show. Then he performed a very comprehensive test. He was efficient, knowledgeable and made me feel very relaxed & comfortable. Then I met with Dr. Bastianelli - my ENT Doctor- who explained what they expected once they had the second test - my sonogram - which, unfortunately, hadn't been forwarded to him. He was very professional, and answered all my questions & concerns. I told him I'd expedite delivery of my sonogram. Two days later I dropped off the sonogram (04/15) and my Consultation Appointment is in three days. I expect that whatever the test results show I will be in good hands.

Spoiler Alert: Dr. Hancock is a rockstar! I don't write many reviews. Why? Because unless I'm…read moreeither "blown away", or "hugely disappointed", what's the point? I also tend to see how things play out over time before sharing my thoughts. Especially when it comes to a cosmetic procedure. In this case, Rhinoplasty (Nose Job) for two of my three daughters. It all started two years ago with my eldest daughter. Like the rest of Boca, we visited two very popular (with the Boca crowd at least) Rhinoplasty doctors for an evaluation. As usual, they conducted an evaluation of my daughter while listening to her "wants" and of course, providing pictures of what her nose would look like post-procedure. As a courtesy, i don't want to provide names of who she saw, but in both instances, it felt rushed and almost "factory" like. Just one of those situations where my daughter felt like a number. So, we continued our search. A few weeks later, we saw an ad for Dr. Hancock and decided to schedule a visit to see what she had to say. OMG, what a difference. First of all, the experience of just the first visit was night and day compared to the first two. Dr. Hancock is a rare breed when it comes to visiting a Doctor in FL. Unlike so many of the rest, she actually cares about her patients. She actually took as much time as needed to truly understand what my daughter was looking for. And after fully hearing my daughter's thoughts, provided insight and advice that made the experience that much more authentic. We were blown away with her professionalism, kindness and warmth! Admittedly, at that point, we didn't know anybody that had a nose job performed by Dr. Hancock. That said, we truly felt that it was the best decision for our daughter, and decided to move forward with the procedure. Then came procedure day. I can't believe the effort that Dr. Hancock put forth in making my daughter comfortable. Her team (including Anesthesiologist) were extremely caring and personable. What was even more satisfying, was the followup after the procedure. Dr. Hancock's staff is as caring as you would expect. They bent over backwards to make sure my daughter was satisfied. Now, let me tell you about the results. OMG!!! For the year prior to the procedure, my daughter would show me pictures of her friend's nose jobs done by other Doctors. It looked like each and every one of them were in a boxing match after surgery. I have never seen swelled faces like i did with practically all the pictures i was shown. It made me really nervous that my daughter would have to go through the amount of pain and swelling that many of her friends had experienced. Guess what? Very little bruising or swelling. Practically no pain after the procedure! I couldn't believe it. But of course, the proof is in the final result, which takes a handful of months+ to fully heal. Allow me to be perfectly frank. The final result was absolutely amazing! Exactly what both my daughter and Dr. Hancock envisioned. Here we are, two years later and my "middle" daughter just had her rhinoplasty completed last week. Amazingly, she had basically zero pain and bruising and swelling was as minimum as it gets. I can't get over the fact of how lucky my family was to meet Dr. Hancock. We have one more to go in the next few years and you better believe the decision has already been made! If you are like us and have daughters in need of Rhinoplasty, you absolutely must visit with Dr. Hancock before deciding who to go with. You will be beyond thankful that you did. She's that good!

I had Balloon Sinuplasty with Dr. Melyssa Hancock and the experience was outstanding from start to…read morefinish. She explained everything clearly, made me feel totally comfortable, and the procedure and recovery were smooth. My breathing is SO much better, I'm finally sleeping great, and even my wife is happier with the reduced snoring! Her staff is friendly, organized, and truly caring. Highly recommend Dr. Hancock and her team!

I've always been happy with the doctors I've met at NYU Langone. Today I was here to see Dr…read more Steinberg. This was my first time meeting him and I found him to be very personable, kind and knowledgeable. He seemed to care about me as a person rather than just as a procedure. I have scheduled my procedure for early next month. Important note: Dr Steinberg actually answers his portal messages!!!!

I agree with another reviewer's comments that it's not really easy to find the physician office…read morelocation. They are hidden in the back of a big office complex. Once I got to the location, the check-in process was fairly easy; mostly automated so nice if you're good with tech, not so good if you're not good with tech. Lots of support staff along with the physicians. I went to see one of their cardiologists for my heart disease. The quality of the care was okay; seemed competent and friendly. They were in-network with my insurance so it worked.

I've had this ENT practice for 21 years! My "go-to" doc is Ari Wirtschafter, who is well trained,,…read moresuper smart, and has a great sense of presentation and is patient focused. He does not over prescribe medications if your issues are related to allergies or sinus, but does offer solid advice on how to address them in our south Florida climate. He articulately explained how hearing loss, if left untreated, would contribute to cognitive decline, and affect other conditions such as diabetes and cardiac disease and high BP. Bottom line, I like him. A lot. He is part of a large practice with lots of support staff, and they all seem to work well together. And he isn't stuffy and full of himself. After your visit he walks you to the checkout staff, a nice touch. Need an outstanding very bright and articulate ENT specialist, see Wirtschafter.

If I could rate this practice -3, I would. While the providers are ok, the support from billing, to…read moreaccountable to front office personnel is horrible. They use unsavory methods, and it borders on illegal, which we will be filling a complaint with the board of health, as well as a lawyer. If you have been successful with a lawyer, let us know. First, if you are in network, you are NOT to collect money up front; then you take weeks to return folks money due to overcharging. That is called STEALING Sounds like they should not be in business if you cheat your customers Natalie is a liar and Bianca miserable; you know what they say about Karma

Amazing office and Doctors! Dr Parnes set my broken nose,…read morehe was amazing!! The office staff is friendly and Kind!

I was directed here by my physician to see if my hearing loss was curable. I have dealt with many a…read moreyears of hearing disabilities and have had my share of visits with ENT's. I have had pretty much every procedure they offer and know what each test is for. At my visit the ENT doctor advised me that my only option was hearing aids, at which I had already been told. The service at the visit is not why I wouldn't recommend Platinum Ear, Nose and Throat. I wouldn't recommend them because of their billing practices. I received a bill from them after my insurance had paid all they would cover. It was an itemized bill so imagine my surprise when I saw several services that I knew I never received at my visit. I called the billing office to complain and after several minutes of argumentation, the girl in the billing department stated that it didn't matter what I received that I had signed the paperwork when I was leaving stating I did. My bad again for not reading the fine print. I told her I wasn't happy with her response and whether I signed the paper or not they shouldn't charge me for services not received. She told me that she would have to let me speak to the manager and that she happened to be out that day and would have to call me back. A month later and I have never received that call, that's their answer to customer service. If you believe you will give this place a try, by all means go. The doctor really wasn't that bad. However, do yourself a solid and make note of the procedures that are given to you and be sure to read and understand the paperwork that they will ask you to sign. Not a good way to do business especially taking advantage of people whom don't read the paperwork.

Absolutely changed my life and health in a very positive manner…read more Dr. Michael Aronsohn is simply the best ENT doctor I have gone to in the United States. I live in a number of locations but only seek ENT help from Dr. Aronsohn. His staff is amazing and they care. Trust trust trust me....this is the best doctors office and doctor above all my other doctors. I am 65 and have seen them all (if you see my point). They take the time needed to help and always prompt. I wish I could do more to urge you to consider this office above all others.

All the parking is reserved for other offices. Plan to park 2 blocks away on the other side of the…read morebuilding.

I have suffered from benign paroxysmal, positional vertigo in the past, but it was quite some time…read moreago. Once again two weeks ago, I woke up with severe vertigo, and knew immediately what it was. I contacted your practice, and in very short order was given an appointment. When I came in, I was interviewed by a nurse practitioner, whose professionalism and quality of service was A+. Then I was introduced to a young lady who was the "Epley maneuver technician" and she was equally skilled. And finally, I saw Julie Daugherty, NP-C, PhD. I cannot tell you what a pleasure it was to be in your office. From the easy parking, very efficient and simple check-in process, the overall immaculate nature of the office, to the professionalism and high quality of each, and every person who saw me, I could not have been happier. Most important, within two days I was completely cured. Now I understand that this condition can and likely will come back, but I will certainly be calling you folks for another appointment if and when it does return. My experience in your office was perhaps the best I have ever had anywhere in any medical facility. Kudos to you all!

Not a friendly office. Care is good. I have a chronic condition and a few doctors came in to look…read moreat me and then are all all standing around staring at me. Dr Light is an arrogant and smug personWill never go back If u want average care with no compassion this is the place to go