eview Rating:…read more "Avoid! They hold you hostage with fine print." I used this company for basement flood cleanup in January 2026. They were fast at first, but once the cleanup ended, the "reconstruction" phase became a nightmare. The Trap: They demanded a 70% deposit before they would even give me a quote, a timeline, or a walkthrough. The Fees: When I refused to pay for an invisible plan, they charged me massive cancellation feejust to walk away. The contract signed during the mitigation process gives them the ability to conduct your reconstruction on their timeline. The Threats: They claimed they could sue me for "lost profits" because I wouldn't agree to their unreasonable terms. They are great at the emergency part, but they use predatory contracts to lock you into expensive repairs. Get everything in writing before you sign a single page with this company.

I just had James from Advance Restoration come out to check water in my crawl space. He was the…read morenicest, most knowledgeable young man. Don't hesitate to call them for any restoration questions you might have!!

They did a lot of work for us at our current house and our last house. From adding a new kitchen,…read moreinstalling new doors, painting, replacing beams in the garage, etc. They have been professional and do good work. Clean up after they are done was always handled by them. No issues about communication and we were kept informed of everything at all times. All work was completed just as we agreed and were quoted. The price was the same. It is hard to find a honest contractor let alone one who does good work and is reliable. Mike and his crew are all of these things. I would recommend him for anything.

Hiring Apex has been the best decision we could have made for our home repair! Mike and his crew…read morewere very customer friendly - getting the work done in a timely manner while doing top-notch work, answering my questions about the project as it moved along and gave me a lot of information about how to work with my insurance company. I would recommend Apex to any of my family or friends.

These guys are awesome! From the owner David to the technicians Travis and Anthony everything was…read morefantastic. Very knowledgeable and friendly. They helped me change my air filters and showed me how to for next time. They were extremely thorough. In the past the places have been there for less than an hour and this was a much more in depth cleaning. I can already tell a difference in the air quality. Definitely recommend this business!

Duct Cleaning: 3/23/26 HERE IS AN UPDATE TO MY PREVIOUS…read moreREVIEW: (MY ORIGINAL REVIEW WAS FROM JANUARY 2026) After giving me great service and my writing a well-deserved awesome review, this happened: I was moving into a new rental, and wanted DUSTOUT to clean the ducts there too, because who wouldn't?, after great service like this (it was my parents' home, originally). I was told they did the location, which was not too far from the previous location. DUSTOUT was a small company of 3 or 4 people, including the owner when I had my parents' ducts cleaned, and there was no answering service back in January. In fact, I spoke with the owner himself, who was helpful and knowledgable. In that they were a small company, I wanted to help them by making a point to give them a good review for good service. Fast forward to now, they have a whole answering service apparatus with a phone tree. Everyone loves an answering service with a phone tree! /s So I left a message with the details of the new job. They said they would call back. They didn't. I called *three more times* over the space of a week. I emailed the owner. Nothing. Crickets. I asked if they had new ownership and they said, "no". I asked for an estimate like last time, and now they tell me that they don't give estimates before they arrive. Now, one is supposed to allow them to come and they will tell you how much the job is after they arrive to do the job. (?) Who would agree to that? Not sure what to believe about DUSTOUT now. I have *still* not received a call back. I have not received an email back. So I hired another small company. I'll keep you guys posted on the job he does. I guess DUSTOUT used to be great, but I have no idea what is going on at this company now. I guess I'd say avoid DUSTOUT until they can get their act together. ***CERTIFICATION: They are no longer listed at the NADCA website as being "NADCA certified air duct cleaners" as of 3/23/26. Previously, I was told by DUSTOUT's owner that every member of their team was certified by NADCA.

Anthony and Ramon were great. They arrived on time, were so polite and pleasant. They did a very…read morethorough job cleaning the ducts and even found some surprises in a duct--a giant toy diamond. Must have belonged to previous owner. They cleaned up everything and moved all furniture back. We laughed a lot together, too. It was a good experience. And, they loved our Halloween decorations.

Great services and kept the bugs, spiders and bee's away for most of the year. They were quick to…read morecome out and sprayed everything. Pricing was a bit high. Will probably shop around next year.

Came out for bee problem in home tech was not really sure what they were took some back to office…read moreto find out and would be back to treat and etc been two weeks not one phone call or any return very poor service

Cort came highly recommended by the Lake Orion FB page…read more So glad I found them! Ticket arrived on time and cleaned all the staircases and rooms. He treated all the stains and spots and the carpets look much better Highly recommend!!

Cort did a great job. He is very courteous and professional. I found him on the Lake Orion FB page…read morea couple of years and I highly recommend him.

Excellent customer service.. Justin went above and beyond with his deep cleaning service. Very…read moreprofessional and courteous. I would highly recommend.

I had previously wrote a negative review and now i am a very happy customer! I had total house…read morecleaning done on our new purchase and was not happy with the service. They came out a second time free of charge to redo my carpets and baseboards. I was still unhappy and the carpets were still dirty. But I will be giving them my business in the future because when I called explaining my dissatisfaction with the carpets and asked for my money back the general manager went above and beyond. He refunded me for carpets and residential cleaning, which I hadn't even asked for, and offered free of charge to do my carpets a third time. I explained I had already done them myself and the house is a mess with boxes from literally just moving in. He offered me a fifty dollar gift card for my future services! And he really listened to what i was unhappy about and told me his plan to help correct this from happening again. This was the best customer service I have ever received and because of that, they will definitely receive my business again!

Would not recommend, I took 3 rugs to get cleaned on a Wednesday and was told Friday they were…read moregoing to be ready, I showed up Friday afternoon and got my rugs and took them home. Upon inspection there are still stains, dog hair, and even an additional discoloration from them. I called on Monday to see what could be done, and was told that I would receive a call back - never heard back, I went in 2 times and neither time was addressed on how to resolve the lack of cleaning. Both times I went in I was told that the owner would get back with me, never has.

Had mold issues in an out building. came out to assess; arrived promptly. Came back to repair and…read moreagain arrived on time. Friendly and professional. I would recommend them.